Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 2,042 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer services was fantastic; they answered all of queries (in advance of purchase) very promptly. Delivery was swift, secure and well packaged.”

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Posted 6 years ago

“Excellent service - team went above and beyond to help me get a trampoline in time for my sons birthday. The trampoline is excellent, very sturdy - value for money.”

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Posted 6 years ago

“schnelle Lieferung und erstklassige Ausstattung”

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Posted 6 years ago

“Absolutely perfect! Replaced our tattered net and delivery was fast”

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Posted 6 years ago

“Very fast delivery , even In the midst of this awful pandemic”

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Posted 6 years ago

“Arrived on time - no issues.”

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Posted 6 years ago

“Very happy with this replacement jumping mat arrived quickly and easy to change over would buy again 😁”

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Posted 6 years ago

“Correct products delivered on time, well packaged. Very happy.”

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Posted 6 years ago

“Update to my previous review, I contacted Jumpking via Facebook and my missing part was sent out to me very quickly. I do recommend contacting them via face book as they responded straight away.”

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Posted 6 years ago

“Great service. Fast delivery”

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Posted 6 years ago

“Happy with the service no complaints at all”

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Posted 6 years ago

“The trampoline was delivered really quickly and it was straightforward to assemble. It has been a brilliant success. My daughter likes it very much and when you go on it, it is really bouncy and so much fun!!!!!!!”

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Posted 6 years ago

“The trampoline is as good as new having replace the net and caps. Very satisfied.”

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Posted 6 years ago

“Amazing service and fast delivery”

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Posted 6 years ago

“Fantastic customer service & wonderful product.”

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Posted 6 years ago

“Grandchildren love this Swing but I am having difficulty in finding a different seat swing to attach. Anyone help”

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Posted 6 years ago

“Quality product.”

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Posted 6 years ago

“the service i received could not be bettered,”

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Posted 6 years ago

“Order received in good time for our Grandson's 3rd birthday and he was so happy and he kept saying "I can't believe it" as he was overjoyed with his trampoline. Trampoline is safe and sturdy and as described on the website.”

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Posted 6 years ago

“I posted a one star review as had not received my item, had emailed 4 times and heard nothing and had written to the MD, all the while acknowledging that COVID-19 was the likely cause of delay but was frustrated to not hear anything. I was extremely pleased when I got a phone call from them just after my review posted and the matter was resolved - turned out the external delivery company had routed my item to the wrong warehouse and it had been mislaid. Jumpking sent me another bounce mat and it arrived very quickly. The MD also phoned me himself to explain. Excellent customer service after the initial delays, understandable due to the virus.”

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Posted 6 years ago

Jumpking.eu is rated 4.3 based on 2,042 reviews