Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,945 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic x delivered in super fast time, only took 2 days from ordering.”

Helpful Report

Posted 5 years ago

“Safety net was great and came in a few days and fits perfect and would order again from this company. Very happy customer 😁👍”

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Posted 5 years ago

“Excellent. Purchase made in the lockdown so just after initial panics that Jumpking managed availability. Delivery communication perfect as we were advised to leave note to driver with or permission and signature. Hubby assembled fine and handle can be easily removed and put back on again with 2 screws. Daughter loves it and I do too. Delighted.”

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Posted 5 years ago

“I ended up returning the trampoline as I underestimated the water table level in my garden and determined an InGround trampoline wouldn't be suitable. Amanda Gowland, Customer Service Manager was very helpful and kind in the handling of the return. I'd definitely buy from JumpKing / YJ Europe again based on the customer service.”

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Posted 5 years ago

“I purchased the 12ft ZorbPOD from Jumping EU on 16th April 2020. I live in Dublin (Ireland) and the trampoline was delivered to my home on 24th April 2020 (only 8 days delivery time during COVID 19 lock down). The trampoline is absolutely fantastic. Very high quality and was easy to put together. It took two of us just under 3 hours (2 people) and the instructions were easy to follow. My kids absolutely love the trampoline and I am extremely happy with the excellent service provided by Jump King EU in making this purchase and subsequent delivery of the trampoline very easy. Thank you.”

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Posted 5 years ago

“Only place I could find the trampoline netting we was after & great price. Delivery was quick enough too. Thanks 👍🏼”

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Posted 5 years ago

“Very impressed with the quality of the product, I was fortunate to get this swing in the sale but I would quite happily pay full price for it, definitely worth the price.”

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Posted 5 years ago

“We ordered a trampoline and were really happy with the product. There was a small tear in the enclosure on opening the product and I sent a photo to jumpking and they sent a replacement net very promptly. Excellent products and customer service.”

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Posted 5 years ago

“Fantastic item amazing price and super quick delivery”

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Posted 5 years ago

“Great customer service. Very helpful.”

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Posted 5 years ago

“Great product, great service”

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Posted 5 years ago

“Excellent company - given guidance on the telephone on the best cover for my trampoline & very happy with my purchase. Arrived very quickly.”

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Posted 5 years ago

“Great company to deal with. Good delivery times and product good.”

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Posted 5 years ago

“Very happy with the trampoline roof, item arrived in good time considering the current situation.”

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Posted 5 years ago

“I ordered replacement springs for a trampoline. They came quickly by Yodel. I am very pleased with the service although I did email an enquiry and did not get a response. I repeat I am very pleased with my purchase and the speed of receipt. Highly recommended. However, there were only 25 springs not 28!”

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Posted 5 years ago

“Brilliant service and brilliant trampoline. After hunting high and low managed to get one from here. Easy to assemble and great quality. No hassle with postage either in the current situation. Thanks.”

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Posted 5 years ago

“The ladder arrived swiftly, as did the trampoline cover. I haven’t used the cover yet but the ladder was as described. Easy to purchase and fast to receive especially considering the reduction in admin and warehouse staff due to COVID-19”

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Posted 5 years ago

“Quick delivery Great product”

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Posted 5 years ago

“very good quality of materials, easy to setup. Fast delivery. our children already enjoy this trampoline a lot.”

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Posted 5 years ago

“We bought an inground trampoline for our disabled son to use with his brothers. We love it!!!! Delivery was quick and easy. Easy enough to put together and sits great in the ground. Would definitely recommend. Would like to add, this was ordered during the corona shut down and it’s still only took 5 days for delivery.”

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Posted 5 years ago

Jumpking.eu is rated 4.3 based on 1,945 reviews