Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,986 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service, speedy delivery!”

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Posted 1 year ago

“Good quality and great value for money.”

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Posted 1 year ago

“fast service. cheaper than ebay”

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Posted 1 year ago

“Excellent customer service. We had a problem with the delivery. I got in touch with them, they were friendly and helpful Thank you”

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Posted 1 year ago

“Just one word: PERFECT First of all, the trampoline is of very good quality, solid and robust. Ideal for our teenagers. Then, the after-sales service is great. I had to request an additional anchor kit and the delivery was extremely fast. Thank you so much.”

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Posted 1 year ago

“This is my second purchase of a Jumpking Trampoline, given the first is still working perfectly. Certainly in comparison to other brands, these are well built and of the quality I expect from such an item.”

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Posted 1 year ago

“Brilliant service from Amanda, really helpful and would highly recommend”

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Posted 1 year ago

“I recently ordered a number of replacement items for a 12 year old 15’ Jumpking trampoline including a net that was on a special discount but I accidentally ordered the wrong type for my trampoline base. Jumpkiing.eu were proactive and immediately contacted me too advise that according to my previous purchase several years ago, I had ordered the wrong net. They advised me of the correct net and offered it at the same special discounted price as the one I had ordered. The items all arrived quickly and safely packaged.. Fantastic service!”

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Posted 1 year ago

“Amanda Gowling was very helpful and gave me the information that I`d asked for!”

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Posted 1 year ago

“The best ever My kids love it”

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Posted 1 year ago

“Impressive! Easy to order and quick delivery. Very very happy with our purchase. It dominates the garden but has been so well used in just a week! Worth every penny.”

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Posted 1 year ago

“Brilliant customer service as always! Just what we needed to fix storm damage on our trampoline. Thanks so much.”

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Posted 1 year ago

“very easy to order spares”

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Posted 1 year ago

“I received the trampoline very quickly and am very pleased with it. Thank you for a first class service.”

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Posted 1 year ago

“Super Thanke you”

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Posted 1 year ago

“Had it 5 days and seems very good so far. Took a long time to assemble as the instructions are not particularly clear. Good customer service from UK team helping with my order.”

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Posted 1 year ago

“Excellent swing. Previously had a therapy swing which cost 10 X as much. This is a fraction of the price and just as effective/well built. The pieces slotted together well, it was fairly quick and easy to put the frame together. Used our previous swing seat, so can't comment on the construction/quality of the jumpking one. Currently in the kitchen, a tad squeaky but doesn't move around at all. Getting lots of use by my 18 year old. Would highly recommend.”

Jumpking.eu 5 star review on 24th December 2023

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Posted 1 year ago

“A great piece of kit. Delivered incredibly promptly. Easy to follow instructions and makes a really good addition for the grandchildren”

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Posted 1 year ago

“Ordered spare parts (springs) which arrived the next day. Great service and very happy. Thank you.”

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Posted 2 years ago

“Straightforward purchase, only complaint is you cannot see when delivery will be before checkout but overall no issues”

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Posted 2 years ago

Jumpking.eu is rated 4.3 based on 1,986 reviews