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Jumpking.eu Reviews

4.3 Rating 1,807 Reviews

81 %

of reviewers recommend Jumpking.eu

Company Reviews

Product Reviews

4.3

Based on 1,807 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 22nd April 2024

Jumpking.eu 5 star review on 18th April 2024

Jumpking.eu 5 star review on 24th December 2023

Jumpking.eu 5 star review on 10th August 2023

SVETLA NIKOLOVA

Jumpking.eu 5 star review on 10th August 2023

SVETLA NIKOLOVA

Jumpking.eu 5 star review on 10th August 2023

SVETLA NIKOLOVA

Jumpking.eu 5 star review on 10th August 2023

SVETLA NIKOLOVA

57

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was great as I have ordered the wrong replacement seat for the ufo swing and they have noticed it and checked with me first before sending out the order. Really grateful for that ! Girls absolutely adore UFO swing ! Instructions in couple places were a bit confusing when putting the swing seat but I managed to work it out.”

Jumpking.eu 5 star review on 30th June 2023

Posted 9 months ago

“Very helpful when I contacted with a query and called me back when they said they would. Speedy delivery. Well packaged.”

Posted 9 months ago

“I ordered a 14ft jumpking jumping bed, 96/8.5, and 96 springs, to rejuvenate our old trampoline (20yrs plus!). This site was easy to use...I am not great on the internet....and the goods did indeed turn up the next day! Everything fitted perfectly. Brilliant! A safe trampoline! Thank you so much. 10/10 for products and service.”

Posted 9 months ago

“Excellent customer service and a sturdy trampoline with great bounce. Perfect for my acro loving child”

Posted 10 months ago

“Excellent customer service. TNT/FedEx were less than helpful with the delivery, but the Jumpking team sorted it with no fuss at all. A refreshingly helpful approach. Highly recommend. Oh, and the swing I bought is excellent quality. My daughter loves it.”

Posted 10 months ago

“Pukka... honestly get 1👍”

Posted 10 months ago

“Boy need an engineering degree to understand the instructions for assembly.”

Jumpking.eu 5 star review on 15th June 2023

Posted 10 months ago

“Very prompt delivery, and cheaper buying direct than buying from Amazon.”

Posted 10 months ago

“Great all round to deal with”

Posted 10 months ago

“Good instructions but does take longer!!”

Posted 10 months ago

“My first purchase with Jumpking and very impressed with my purchase and fast delivery, Extremely good communication via email with purchase order confirmation and despatch notification.”

Posted 10 months ago

“So so so impressed the delivery was extremely quick instructions easy to read my girls are loving it everyone comments on the canopy looks like a fairy castle I would HIGHLY RECOMMEND JUMPKING 💕💕💕❤️❤️❤️❤️”

Jumpking.eu 5 star review on 4th June 2023

Jumpking.eu 5 star review on 4th June 2023

Posted 10 months ago

“Excellent company - secure website for ordering and great communication prior to delivery. Excellent courier service used for delivery.”

Posted 10 months ago

“Superb service and great product”

Posted 10 months ago

“Great service - fast and efficient delivery. Trampoline was easy to assemble and my two girls absolutely love it!!!”

Posted 10 months ago

“Quick delivery”

Posted 10 months ago

“It is utterly brilliant! Our granddaughters absolutely love it.”

Posted 10 months ago

“Fantastic quality trampoline. Kids are very happy. We had one issue with the netting having a rip in it and after contacting them they sent a replacement out.”

Jumpking.eu 5 star review on 24th May 2023

Posted 11 months ago

“Brilliant customer service. They were proactive in checking the replacement net I ordered was the correct fit for my trampoline. New net delivered quickly and fitted perfectly.”

Posted 11 months ago

“I ordered a new net for my trampoline. Jumpking noticed that I had ordered a different one than last time and took time to contact me to enquire whether it was the correct one for my trampoline. It was the wrong one so they helped me to get the correct one. The product arrived in good time, was well packaged and the quality was excellent. Thank you Jumpking.”

Posted 11 months ago

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Jumpking.eu is rated 4.3 based on 1,807 reviews