Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,823 Reviews

82 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,823 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 22nd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic strong product .”

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Posted 1 year ago

“Simply professional, quality item, dealt with them in the past. Great seller.”

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Posted 1 year ago

“Easy to use website, good range of products, high quality product too. No issue with them. I did have issues with Tuffnells the delivery company - very poor communication from them, limited and delayed tracking of item. I received an email AFTER it had been delivered saying they were delivering that day. Thankfully there was someone at home to receive it. I would suggest they find I different courier.”

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Posted 1 year ago

“Very happy with my product postage was expensive, but the kids love it .”

Jumpking.eu 5 star review on 3rd May 2023

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Posted 1 year ago

“Excellent trampoline. Very strong, amazing quality. Kids loves it, they are always on it.”

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Posted 1 year ago

“Bought a surround pad for a trampoline”

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Posted 1 year ago

“The grandchildren love playing on it. Went together fairly easily just struggled a bit with the top piece. Overall very happy, good product good price good fun.”

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Posted 1 year ago

“really pleased I went for this trampoline. Delivery was quick and easy, instructions clear.”

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Posted 1 year ago

“Christine (help contact) is very responsive in case of questions”

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Posted 1 year ago

“Absolutely fantastic trampoline bit of a fiddle to start but once you have sorted your first courner its all good from there My 3 grandchildren love it 😀 😊 👍”

Jumpking.eu 5 star review on 23rd April 2023

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Posted 1 year ago

“Really impressed with the customer service. Great product and excellent delivery team.”

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Posted 1 year ago

“Delivered well, although, the four boxes were heavy! The instructions need a couple of minor tweaks, however, my 12-year-old son and I managed to build it in 2 hours. The children and I have used it and love it. My boys are part of a trampolining club and rate it highly. Over time, I do wonder how durable the netting poles will be, particularly where they attach in the corners. Big thumbs up so far.”

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Posted 1 year ago

“Really good customer service. They were able to sort out an issue and resolve it quickly. Really good company to deal with”

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Posted 1 year ago

“Easy to assemble, great size, will hopefully last a long time!”

Jumpking.eu 5 star review on 15th April 2023

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Posted 1 year ago

“Really easy to order online and quick delivery”

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Posted 1 year ago

“Extremely helpful customer service, pulled out all the stops for me when I was trying to source spares for trampoline purchased pre lockdown. Nothing was too much trouble tracking down original order and sending me correct spares after grandchildren’s trampoline that had been accidentally damaged. Ordered spares and arrived very promptly, we were kept informed about delivery times etc. Would definitely recommend this company 😃”

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Posted 1 year ago

“Exactly as pictured. Great colour. Easy to put up with two people. Fast delivery!”

Jumpking.eu 5 star review on 9th April 2023

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Posted 1 year ago

“Amazing to find the spare parts we needed as our trampoline is 9 years old! Service fantastic and to get a call to double check sizing was really appreciated and showed great attention to details!”

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Posted 1 year ago

“Very prompt service. Thank you.”

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Posted 1 year ago

“I don’t believe that the customer service needs to be approved, they where absolutely fantastic with their knowledge of your products, wish all companies where like this”

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Posted 1 year ago

Jumpking.eu is rated 4.3 based on 1,823 reviews