Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,042 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service.”

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Posted 4 years ago

“Fast dispatch.”

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Posted 4 years ago

“I've been with Yay for a few years now, and have no intention of moving! The system is 100% reliable, easy to use, and good value. But best of all, the customer support is fantastic. No matter what question I've had, the team at Yay have provided clear answers in a very friendly way. My last interaction was with Konnor - and it couldn't have been better. Great company, great people. Recommended!”

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Posted 4 years ago

“Yay are very helpful and friendly. They talked through all my needs at the start and guided me to the right service for me. I have used them for over 4 years. It was easy to cancel my subscription as I do not need them at the moment but I would not hesitate to use Yay again. Thank you.”

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Posted 4 years ago

“I called around to the other providers but decided to purchase two 020 virtual landline numbers from Yay.com for the first time today and the service received was excellent. Miguel and the other Yay representatives had a thorough understanding of their service offerings and were able to walk me through step-by-step to set everything up over the phone. I know have two business landline numbers to place on my websites, business cards, receive unlimited call, and make outbound calls while showing my 020 number to maintain a professional presence. Highly recommended.”

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Posted 4 years ago

“Meg was very helpful indeed and talked me right through to a resolution.”

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Posted 4 years ago

“Yay.com is a Revolutionary Solution that works well in any Flexible working Environment whether your office based or out and about or both - dont miss the vital call... Customer Service Agents ready on-hand should you experience any daily issues with fast resolves!”

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Posted 4 years ago

“Great customer service by Miguel! Answered all of my questions and more.”

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Posted 4 years ago

“I absolutely love their customer care, especially talking with Meg who happens to be one of the officers. She is very detailed and experience. Talking through with me on the phone was very easy, she sounded as if she was with me life to rectify the issues over the phone. I am impressed. please ensure you do not loose her for your business because good workers/employees are hard to find.”

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Posted 4 years ago

“Excellent customer services from the day till now. Very polite and helpful all the way through. Thanks YAY!”

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Posted 4 years ago

“We took up Yay after a good test drive a few years ago. I still remain impressed. As a small business owner myself I find it rare to experience the same care and attention from bigger organisations. Except Yay. What a refreshing change ! I cannot fault the support (when I needed it), pleasant, helpful and nothing seems too much trouble, just how I treat my customers ! Well done Yay....I would recommend you (and have) to anyone in the market for your type of services”

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Posted 4 years ago

“Great service, always quick to handle queries, operators are very friendly and willing to go above and beyond!”

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Posted 4 years ago

“Only attempt the free trial stages of using Yay, but very impressed that Frankie called twice to speak with me - and responded to an email. Very refreshing to speak with someone directly and not sit through menus and queues. A promising start!”

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Posted 4 years ago

“Jez was extremely helpful as always. Talked me through the solution to my problem and double checked to make sure the changes were working. It is refreshing to get such consistently excellent customer service from Yay.com”

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Posted 5 years ago

“I have been with Yay for a few years now, I'm always impressed with there support on the odd occasion that i've had a problem. Nothing is to much trouble and they really care. I would 100% recommend Yay.”

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Posted 5 years ago

“Great customer service. Thank you to Matt and Meg!”

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Posted 5 years ago

“Excellent service! We had a small issue setting up our hardware. The help team were pretty awesome and had is up and running in no time at all. Totally recommend!”

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Posted 5 years ago

“Customer service is second to none, always happy to help. the platform is great if you want a more flexible service compared to the bog-standard phones system. Ed was extremely helpful”

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Posted 5 years ago

“Fantastic service , really helpful and sorted my issues immediately . A real pleasure to deal with this guy . Many thanks”

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Posted 5 years ago

“Excellent Service , Matt helped on my every query”

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Posted 5 years ago

Yay.com is rated 5.0 based on 2,042 reviews