Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,046 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Meg was incredibly helpful, knowledgeable and pleasant. I believe the service and the package is very good value for money. I would recommend Meg and Yay.com highly.”

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Posted 9 years ago

“Very helpful”

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Posted 9 years ago

“The support and customer service is unusually good. The answers come quickly and they are almost always positive and friendly. The service itself seems to work well, though we have just been testing it for a couple of days.”

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Posted 9 years ago

“Excellent services”

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Posted 9 years ago

“Such a great price for so many features! I thought may be the support may be proper hard to get hold of or something as it was almost too good to be true, but they r incredible. I get a real person every singel time & they all know there stuff. They even have the patiance of a saint & believe me I tested it with my limited knowlidge! Keep it up Yay we need more companys like you!!”

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Posted 9 years ago

“I`ve just signed up & the system was fairly easy & the staff were really helpful.”

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Posted 9 years ago

“Really great support team. Best VOIP service we know!”

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Posted 9 years ago

“Went beyond the call of duty”

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Posted 9 years ago

“Very happy with the service spoke to Meg-she was very professional efficient and explained the options clearly. Thank you Meg”

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Posted 9 years ago

“Daisey and Meg were both extremely knowledgeable and courteous as well as patient. They assisted me within minutes to install my VOIP system and advised me on what technical equipment would best suit my needs. The customer care was first rate and I would recommend Yay.com on this basis alone having experienced a terrible service with another voip provider.”

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Posted 9 years ago

“Fast delivery and excellent pricing”

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Posted 9 years ago

“Under the current company, this is the first time that I have dealt with Laurence, but whilst working with other clients I have had many dealings... Laurence is friendly, helpful, polite and really goes above and beyond to help. I've worked in IT for some time and its rare to find customer services that is friendly and personal but not only that, when it turned out i'd made a really stupid mistake Laurence fixed it, explained why and made me feel like far less of an idiot (I mean, who really misses setting up encryption on both the server side and the client side?) . Massive thank you to Laurence and the Yay Team (If it we're possible, Laurence would definitely get a pint on me).... Cheers Guys! Louis (Onbrand Networks)”

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Posted 9 years ago

“Calls answered immediately. Clear and concise instruction provided. Issues resolved very quickly :-)”

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Posted 9 years ago

“Excellent efficient service every time”

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Posted 9 years ago

“After the expensive cumbersome BT giant, it is so refreshing to be able to find an incredibly responsive and highly competitive communications provider: thank you Yay!”

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Posted 9 years ago

“excellent service”

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Posted 9 years ago

“Girl on the phone new exactly what was needed to help me and in fact did it for me while I was on. Brilliant!”

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Posted 9 years ago

“Laurence gave awesome service, am super happy!! Keep up the good work!!”

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Posted 9 years ago

“Friendly, helpful, efficient staff.”

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Posted 9 years ago

“I had a few issues setting up my PBX system. I got in touch with the team at Yay, and received helpful, friendly E-Mail support. When I was still struggling to get the system working, Laurence assisted me on the phone, and using a remote-assistance program, and we managed to get the system sorted.”

Helpful Report

Posted 9 years ago

Yay.com is rated 5.0 based on 2,046 reviews