Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,037 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant support. Resolved within 5 minutes”

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Posted 6 years ago

“Great product. Reasonably priced. Fantastic customer service.”

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Posted 6 years ago

“I ahd an issue with being to access my yay.com account through google authenticator. I emailed the team and received a swift response and resolution. Another very happy customer!”

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Posted 6 years ago

“The tech support people are amazingly helpful, they set up my hardware to my newly transferred number in no time, great company to deal with”

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Posted 6 years ago

“Konnor has been so helpful and friendly in sorting out our trial of the phone system and i'm looking forward to getting it fully on board.”

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Posted 6 years ago

“The product arrived extremely quickly and was provided at a good price. I was impressed at the speed of ordering and delivery.”

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Posted 6 years ago

“First class help and support from Meg at Yay - I was having a problem with ghost calls - sent an email asking for help, received a very quick reply with very clear and lucid instructions and the problem was solved in a few minutes. I wouldn't hesitate to recommend this company to my friends.”

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Posted 6 years ago

“Brilliant customer service today as always. Problem sorted out within a few minutes. Recommended +++”

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Posted 6 years ago

“I ordered a POE switch from Yay.com. It was competitively priced, arrived promptly and as was a described.”

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Posted 6 years ago

“Friendly, helpful and extremely efficient.”

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Posted 6 years ago

“Very friendly, very patient and extremely knowledgable. Highly recommended.”

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Posted 6 years ago

“Yay are always very helpful, today Meg helped me quickly and professionally. I couldn't ask for more from the service team.”

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Posted 6 years ago

“Extremely helpful and so refreshing to deal with someone who is not restricted to a company script, can recognise a problem and can think for themselves on how best to resolve it”

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Posted 6 years ago

“In stock, competitive price, shipped same day, delivered with ease. I had never heard of Yay before, but I am really happy with the experience!”

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Posted 6 years ago

“Extremely impressed with every level of the service Yay.com provide. I now how two accounts for separate businesses and it was a breeze setting everything up again even though I’d forgot how to do everything haha. The customer service is fantastic, the people on the phone lines are really great and super clear with all there instructions. I wish all companies took there customer service this seriously. Rupert”

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Posted 6 years ago

“Really quick and easy, Konnor was super helpful!”

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Posted 6 years ago

“Just on trial with system and using old VOIP phone. Good instructions on how to set up but had teething problems with connection. Customer service from Jez was first class - quick respponse, polite and very helpful. Will be taking contract if this is customer service levels you get - well done”

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Posted 6 years ago

“Have been a customer for 2 years now. Product offering and services keep improving. Very happy with the new App and Enterprise subscription. Keep up the great work”

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Posted 6 years ago

“I have just joined Yay.com and am in the process of porting my existing numbers across. I have found every member of the Yay.com team to be extremely helpful and polite and nothing has been too much trouble for them. Their technical support is excellent and it is so refreshing to deal with people who completely understand their product.”

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Posted 6 years ago

“Outstanding service, easy to setup and to use. It comes with a wide range of features even on the lowest price tier. Highly recommended.”

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Posted 6 years ago

Yay.com is rated 5.0 based on 2,037 reviews