Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,043 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,043 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely impressed with every level of the service Yay.com provide. I now how two accounts for separate businesses and it was a breeze setting everything up again even though I’d forgot how to do everything haha. The customer service is fantastic, the people on the phone lines are really great and super clear with all there instructions. I wish all companies took there customer service this seriously. Rupert”

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Posted 6 years ago

“Really quick and easy, Konnor was super helpful!”

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Posted 6 years ago

“Just on trial with system and using old VOIP phone. Good instructions on how to set up but had teething problems with connection. Customer service from Jez was first class - quick respponse, polite and very helpful. Will be taking contract if this is customer service levels you get - well done”

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Posted 6 years ago

“Have been a customer for 2 years now. Product offering and services keep improving. Very happy with the new App and Enterprise subscription. Keep up the great work”

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Posted 6 years ago

“I have just joined Yay.com and am in the process of porting my existing numbers across. I have found every member of the Yay.com team to be extremely helpful and polite and nothing has been too much trouble for them. Their technical support is excellent and it is so refreshing to deal with people who completely understand their product.”

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Posted 6 years ago

“Outstanding service, easy to setup and to use. It comes with a wide range of features even on the lowest price tier. Highly recommended.”

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Posted 6 years ago

“I cant Fault you Guys !. Thanks for the Help in Migrating my Number”

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Posted 6 years ago

“Excellent customer support from Yay. They explained everything that I needed to know in plain English and made this Luddite feel pretty good.”

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Posted 6 years ago

“Hey Yay. i want to thank your company for the help i have received this morning to help me set up a new Voip account, especially Jez and Connor who went above and beyond what i expected. thanks very Much Paul Callaghan Supamedia”

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Posted 6 years ago

“Yay.com has been fantastic ever since we started using them for our business phone system. Easy to use interface, quick to change services and the customer service advisors are second to none. Quick to respond, knowledgeable, and always provide a suitable response/outcome. Yay.com has helped our business to grow at a rate relevant to our business with no large outlay, I would recommend yay.com to anyone starting a business who needs a telephone system.”

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Posted 6 years ago

“Great experience, as always!”

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Posted 6 years ago

“Victoria did an absolutely fantastic job of setting up my Yay account! The support and features offered by Yay are a cut above the competition :)”

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Posted 6 years ago

“Great customer service! I have been dealing with Jez and his responses have been quick and clear, he has helped me from start to finish, even when I had a new issue he was happy to help out. Above and beyond some firms for customer service.”

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Posted 6 years ago

“I've been using yay for 5 months now. Service has been great so far. I had a very small issue at the start but their friendly and super professional customer service helped me through it in a few minutes. They are head and shoulders above any VOIP phone provider I've used before and because of the nature of my work, I have used many of them so I have a good idea of what their competitors are doing and for my experience yay are the leaders when it comes to quality and customer service. When businesses subscribe to a service, they want to know that they are looked after and you get that feeling with yay. There is room for improvement on their mobile apps but that applies to any app I use on my phone. However, their customer service will put a smile on your face and remind you of what an excellent services they provide.”

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Posted 6 years ago

“They was very quick to respond, and resolve the issue quickly!”

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Posted 6 years ago

“Great costumer service and tech support!”

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Posted 6 years ago

“Always great service from the helpdesk team - thanks”

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Posted 6 years ago

“The guy i spoke to was British!! , spoke very clearly and friendly and sorted out my wee query pronto . Could not have been more pleasant !!”

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Posted 6 years ago

“I had made a complete mess of trying to set up Voicemail, which had resulted in me disabling my numbers completely. This was quickly and easily resolved in one quick call. Fast, friendly and I wasn’t made to feel the chump I really was!”

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Posted 6 years ago

“Connor provided excellent support.”

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Posted 6 years ago

Yay.com is rated 5.0 based on 2,043 reviews