Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,046 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Call taker was fantastic. Really patient. All questions answered with no fuss.”

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Posted 6 years ago

“Konnor was very helpful and solved the issue right there and then”

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Posted 6 years ago

“I found the whole experience very good. The help I received was first class and very patient. I will be passing on the experience I had to other company's that we are in contact with. Well done YaY”

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Posted 6 years ago

“Always helpful, friendly and never had any issue with them at all.”

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Posted 6 years ago

“Very helpful as always. Connected remotely to set up my new phone system which would have taken me ages!”

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Posted 6 years ago

“Meg is the best!”

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Posted 6 years ago

“Fantastic as always. Helpful, friendly and polite. You can't not love Yay!”

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Posted 6 years ago

“Victoria she was great help. Thank you so much”

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Posted 6 years ago

“I have been searching for a VOIP system for a single business owner account and couldn't find anything that was as extensive as yay.com Great system, makes my business look and feel like an enterprise.”

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Posted 6 years ago

“We are doing a Bulk Domain Transfer including our main e-commerce portal. Our customer agent 'Jez' and later other agents, (As our request had to be elevated), provided a friendly, fast and accurate service. I would definitely recommend YAY purely based on the professional people they employ. 5 Stars!”

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Posted 6 years ago

“Great experience with customer support!”

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Posted 6 years ago

“I have tried out several VOIP service suppliers recently and some were a disaster ! but then I found YAY---strange name I know but their service was brilliant and call quality and features were excellent but the best bit was customer support. Replies to all my questions were answered very quickly and meaningful by very polite and knowledgeable staff sorting out extremely comprehensive dashboard settings that were at the start not totally obvious( to me). So I have no hesitation in recommending them especially as they have a 14 day no holds barred trial totally free so you can experience their service for your self.”

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Posted 6 years ago

“It was very nice to communicate with professional.”

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Posted 6 years ago

“I have spoken to Konner on a few occasions now and I cannot say how pleased I am with the service. He is very helpful and has fantastic knowledge on the product. Thank you for all your help. .Fantastic company to deal with. 5*”

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Posted 6 years ago

“Excellent support and very knowledgeable person who took me through the issues with my firewall / modem settings to make the telephone work. Highly recommended.”

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Posted 6 years ago

“Always extremely helpful and knowledgeable, customer service you can rely on.”

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Posted 6 years ago

“Friendly and competent support personnel.”

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Posted 6 years ago

“Excellent customer service: I got a prompt, helpful, thorough and friendly reply to my query.”

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Posted 6 years ago

“Super helpful and friendly team members, always great service and a pleasure speaking with them. Thanks guys:)”

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Posted 6 years ago

“I have been with Yay.com for three years now and have nothing but the highest praise for their prompt service, professionalism and support. I have just upgraded my phone system and the advisor was extremely efficient with this. Also their new phone app has been extremely helpful for me with my business. R H Handyman Services”

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Posted 6 years ago

Yay.com is rated 5.0 based on 2,046 reviews