Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,037 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always there when we need ! Thank you !”

Helpful Report

Posted 5 years ago

“The Dashboard and support are great. I'd thoroughly recommend Yay to anyone. My only suggestion to Yay.com would be to make some google indexed documentation but as the support is good it is not needed!”

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Posted 5 years ago

“excellent. quick, efficient and spot on customer service. makes life easy,”

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Posted 5 years ago

“Always helpful and very easy to deal with. Would highly recommend”

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Posted 5 years ago

“I had a problem following a power cut, where my cordless phone was not working via a Grandstream adaptor. I contacted the Yay customer support team by e-mail and in under an hour they provided a helpful response to check items. Unfortunately this didn't solve the problem, so I called for further advice [using the Yay app on my iPhone - which allows me to make and receive landline calls, brill :-)]. I downloaded a remote access app to my Mac and within a minute the adaptor and my phone were working again. Following a couple of test calls to and from my cordless phone I was good to go. Thanks Yay! for a great service. KR, Peter.”

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Posted 5 years ago

“A quick response getting straight to the issue of the protocol and illustrated how to change the settings on the handset and YAY dashboard, getting us back online quickly”

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Posted 5 years ago

“The best company in the world”

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Posted 5 years ago

“Great service, super value, and if there is ever a technical question they are right on it and sort it out super quick! Highly recommend!”

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Posted 5 years ago

“Perfect support and (from what I have so far experienced) a perfect domain service. Thank you.”

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Posted 5 years ago

“Excellant customer support”

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Posted 5 years ago

“Fantastic service, very quick to respond and never feel like I'm being rushed. Konor most recently helped me to setup my account in no time at all and was very helpful to explain the services in detail. Highly Recommend.”

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Posted 5 years ago

“Call taker was fantastic. Really patient. All questions answered with no fuss.”

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Posted 5 years ago

“Konnor was very helpful and solved the issue right there and then”

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Posted 5 years ago

“I found the whole experience very good. The help I received was first class and very patient. I will be passing on the experience I had to other company's that we are in contact with. Well done YaY”

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Posted 5 years ago

“Always helpful, friendly and never had any issue with them at all.”

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Posted 5 years ago

“Very helpful as always. Connected remotely to set up my new phone system which would have taken me ages!”

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Posted 5 years ago

“Meg is the best!”

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Posted 5 years ago

“Fantastic as always. Helpful, friendly and polite. You can't not love Yay!”

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Posted 5 years ago

“Victoria she was great help. Thank you so much”

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Posted 5 years ago

“I have been searching for a VOIP system for a single business owner account and couldn't find anything that was as extensive as yay.com Great system, makes my business look and feel like an enterprise.”

Helpful Report

Posted 5 years ago

Yay.com is rated 5.0 based on 2,037 reviews