Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,037 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

Write Your review

Tell us how Yay.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always helpful and quick to respond”

Helpful Report

Posted 6 years ago

“First time I have used yay.com. The item I purchased was very price competitive and the service and delivered very was first class”

Helpful Report

Posted 6 years ago

“No issues at all, free delivery and came within one day, what more could I ask for”

Helpful Report

Posted 6 years ago

“Top top service from day 1! Couldn’t recommend them enough!! Thank you”

Helpful Report

Posted 6 years ago

“Konnor dealt with my request quickly and efficiently whilst being friendly and helpful.”

Helpful Report

Posted 6 years ago

“Great customer service.”

Helpful Report

Posted 6 years ago

“Very few problems over the last 2/3 years since we joined Yay, but very helpful and cheerful when advice asked for.”

Helpful Report

Posted 6 years ago

“Excellent fast service every time. The staff are very knowledgeable and the first person to pick up the phone is always able to deal with every query I have had so far without needing to pass me to anyone else or put me on hold - the team knows their stuff! We are a new reseller of VoIP services, the whole onboarding process is very quick and painless to get setup and Meg and Jez from their support team are always quick to respond and helpful. I also do IT support outside of my day job and I always have my clients buy any networking and VoIP equipment from Yay, the service is top notch and pricing for these products is cheaper than most other suppliers”

Helpful Report

Posted 6 years ago

“very quick to respond to my question.Very quick at dealing with my question.Very helpful in general. would recommend yay to anyone.”

Helpful Report

Posted 6 years ago

“top customer services of all staff and service, thanks!”

Helpful Report

Posted 6 years ago

“problem solved!”

Helpful Report

Posted 6 years ago

“excellent and true help, so happy :-)”

Helpful Report

Posted 6 years ago

“I am very pleased with the customer service received by Victoria and Jez. They got my account up and running in no time, were friendly and followed necessary procedures to ensure yay.com remains recommended by many. Not to mention the simplicity of the platform and fantastic functionality. Blessings”

Helpful Report

Posted 6 years ago

“What do you think when you order a wi-fi access point from a company you had never heard of before, and the correct item arrives on time, in perfect working condition with the correct UK mains adapter? Yay!”

Helpful Report

Posted 6 years ago

“excellent service”

Helpful Report

Posted 6 years ago

“Very helpful.”

Helpful Report

Posted 6 years ago

“I called in as I needed some help with the routing and setting up of voicemail and they were absolutely fantastic. Top notch service. Thanks!”

Helpful Report

Posted 6 years ago

“Absolutely fantastic customer service. Always there to provide fantastic support and advice over the phone or via email. The best company I have ever experienced in the communications world.”

Helpful Report

Posted 6 years ago

“Meg is extremely knowledgeable and has a very a friendly approach too. Thanks for all your help. A 5 star service. Thank you.”

Helpful Report

Posted 6 years ago

“Excellent help received. Helped me setup my system as a newcomer. I would highly recommend Yay.com”

Helpful Report

Posted 6 years ago

Yay.com is rated 5.0 based on 2,037 reviews