Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,043 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,043 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just signed up for their free 14 day trial but so far so very good indeed! The 3 people I have spoken to have been prompt in answering and very helpful so I was up and running very quickly. I chose them because of their support reputation from a forum I happened on and it appears to have been borne out completely by my first experiences.”

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Posted 5 years ago

“Really helpful and friendly service (Meg)”

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Posted 5 years ago

“I spoke with an advisor from Yay.com today who was very helpful & patient, I could not recommend them highly enough.”

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Posted 5 years ago

“Jez was a great help, and managed to solve my problem quickly even though I wasn't able to install the remote assistance software that was offered (IT restrictions).”

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Posted 5 years ago

“My customer support rep was extremely helpful, talked me through every aspect and scenario that I threw at him and I never felt like they were trying to rush me off the phone. That”

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Posted 5 years ago

“YAY saved the day again. I have a awkward configuration requirement which could not be met my other providers. The enquiry came my way and I brought it to YAY and no surprise to me really that they were able to handle the requirements without any issues. Well done YAY for listening to customers and providing the service that consumers need without being ripped off.”

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Posted 6 years ago

“Always knowledgeable and courteous. I have set up several systems with YAY.COM and never had a disappointing experience. Highly recommended.”

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Posted 6 years ago

“A very quick response to my query - sorted. Many thanks.”

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Posted 6 years ago

“We have just started out 14 day trial. We were unsure of something, we gave Yay.com a call, answered promptly and sorted our question”

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Posted 6 years ago

“Tip top support - yay!”

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Posted 6 years ago

“I've been a customer of Yay.com for over a year now and I'm impressed with the overall quality of service provided. The Pricing is very competitive and the included feature set is comprehensive. The service is reliable and easy to use and had saved me hundreds of pounds over the last 12 months.”

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Posted 6 years ago

“Always get a great service from the team at Yay.com - would recommend to anyone.”

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Posted 6 years ago

“First class VoIP platform, backup up by first class customer service. Yay are by far the most feature rich and cost-effective VoIP Service on the market. I highly recommend them to everyone.”

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Posted 6 years ago

“Meg was really helpful and understanding of my general idiocy thanks!”

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Posted 6 years ago

“I have dealt with connor and he is extremely helpful and very patient with me. I really recommend him and 5* rating for his service.”

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Posted 6 years ago

“Really good service and knowledgable about their products.”

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Posted 6 years ago

“Excellent service, (particularly prompt email response). Exceptionally polite.”

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Posted 6 years ago

“As always perfect service.”

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Posted 6 years ago

“Just wanted to say a HUGE thank you to Victoria who has been ever so helpful. Victoria has even offered to come and help us set up the phone systems (which isn't even part of her job!), credit to Yay.com Thanks again Victoria would happily refer anyone to use Yay.com. Thanks again guys.”

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Posted 6 years ago

“Excellent service every time I have dealt with Meg and the team. Being new to VOIP I received great advice and a solution to my questions.”

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Posted 6 years ago

Yay.com is rated 5.0 based on 2,043 reviews