Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,045 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 7 years ago

“Konnor quickly understood and provided a solution to my problem. Could not have been better.”

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Posted 7 years ago

“I have always been able to get straight through to a knowledgeable and helpful person who has quickly understood both our needs and my problem in this case - particularly helpful service from Connor!”

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Posted 7 years ago

“A great company. The services and prices are awesome. And the people are great; friendly, polite, and knowledgeable. They have everything I need.”

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Posted 7 years ago

“Confirmed the order by phone. I guess this helps internet security. Good prices. Good kit.”

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Posted 7 years ago

“Jez reached back once the domain forwarding for .APP. went live because i previously asked for it. Thanks a lot for such care!”

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Posted 7 years ago

“Excellent customer service! Always respond quickly & more importantly efficiently to queries or problems - not that there are often problems! Excellent phone service too, very happy.”

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Posted 7 years ago

“Enthusiastic and informative. Followed up as promised with additional details.”

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Posted 7 years ago

“Jez at Yay spent the time to make the set up complete and confirm the costings. He was able to manage the set up of a separate piece of hardware (to enable call from an anologue telephone to mobile via the broadband router) and he operated the PC remotely to achieve what was required which is why Im writing this review and he only hung up when the system was up and running. Totally happy with the set up ( pay as you go is rolling onto the next month) and the surprised at getting exactly what I wanted. This has allowed me to be independent of the landline telephone providers and that's satisfying.”

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Posted 7 years ago

“Support staff brilliant and very patient. Even though it took over an hour and multiple calls they fixed my problem in a few hours. Thanks”

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Posted 7 years ago

“got the trouble seen too ok and happy and Very professional staff member understands my needs”

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Posted 7 years ago

“Great company and easy to talk to”

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Posted 7 years ago

“All the staff are really helpful , the Yay.com prices are sensible too so overall yay.com is value for money. I have had excellent customer service from Meg on many occasions, well done. Meg has a lot of patience !!!”

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Posted 7 years ago

“Your customer service was great - very quick responses, very helpful. Daisy was a great support”

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Posted 7 years ago

“helped my in minutes”

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Posted 7 years ago

“Amazing customer service and very competitive rates. Thank you Meg.”

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Posted 7 years ago

“The guys at Yay.com always help and sort out problems in a quick and effective manner, would highly recommend to anyone.”

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Posted 7 years ago

“Great service, Great value for money bundles and an extremely user friendly system. Signed up same day and my system was up and running. Received support from Daisy who was professional friendly and patient. Highly recommended Yay!!”

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Posted 7 years ago

“Such a helpful team who always answer the phone within the first couple of rings and have all the answers about their products and services. Have been using them for just over a year now and would recommend them as a partner for Comms.”

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Posted 7 years ago

“I have been with Yay for some considerable time now and it is the support for my businesse and ease of use that is second to none. I have never phoned for support and had to wait and the whole team have been extremely supportive and nothing is too much trouble.”

Helpful Report

Posted 7 years ago

Yay.com is rated 5.0 based on 2,045 reviews