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Yay.com Reviews

5.0 Rating 2,046 Reviews
100 %
of reviewers recommend Yay.com
5.0
Based on 2,046 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Yay.com Reviews
Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Despite some difficulties with another provider Yay support staff enabled me to transfer all of my domains to Yay and enabled me to setup and reestablish control over my Domain Management. I am a lot happier now thanks to the willingness of YAY Support Staff to engage and get things moving in the right and appropriate direction. Very Happy Customer.
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Posted 7 years ago
Very helpful and polite!
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Posted 7 years ago
My query was dealt with attentively and promptly. The staff member that I spoke to was also very friendly which is always appreciative
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Posted 7 years ago
Had issues setting up my grandsrtream ht802 device, Connor done everything for me and got my device running again. Brilliant service and highly recommended.
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Posted 7 years ago
Very competitive prices, free next-day delivery on most orders, and fantastic support that usually get back to you within the hour.
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Posted 7 years ago
Great Service from start to finish. Best possible price too. Will definitely use again. Thanks
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Posted 7 years ago
answering questions is very fast and service efficiency is very high!
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Posted 7 years ago
YaY always provide an excellent support service. Their team are very helpful and extremely valuable to my business.
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Posted 7 years ago
Superb staff response - quick, polite, efficient. Just what I wanted and not a second spend. I felt like I was speaking to a customer-focused agent who knew exactly what I needed to do.
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Posted 7 years ago
Prompt. Polite. Very helpful.
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Posted 7 years ago
A pleasure to deal with - Yay.com service is excellent and also good value !!
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Posted 7 years ago
Great support and extra help given. 5 out of 5 indeed!
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Posted 7 years ago
Perfect customer service.quick,sympatic and helpfull. Thank you from France :)
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Posted 7 years ago
forgot the ladies name she was very good and cool
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Posted 7 years ago
Very Helpful
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Posted 7 years ago
I was trying to setup my ip phone on the YAY control panel and had a few problems. Just as I was about to try another day I received a call from Conner from YAY support; just at the right time! Within 2 minutes he had me up and running. Great service, thanks Conner!
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Posted 7 years ago
Really prompt response, easy remote access process. Good interpersonal advisers
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Posted 7 years ago
As an innovative and developing Company we need a complex and efficient communications system that can be tailored to our unique requirements. We are very pleased with Yay.com and their ability to supply us with the correct systems and to respond quickly to our enquiries. Thanks to Connor for his assistance today.
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Posted 7 years ago
Yay is a wonderful provider and I honestly highly recommend them if you need to install voip for your business. Apart from the tech side, that we never had any issues, software is easy to install, directions are clear etc, their customer service is outstanding. They will do all the work for you, very promptly and give you detailed instructions if you have to do yourself. When there are any issues and your voip is not working they can log in remotely and fix for you. Finally their prices are very competitive which of course is an added value. We have been using them for about 2 years now and I would never consider changing provider. Keep up the good work Yay team!
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Posted 7 years ago
Great quality products at the best price. Will definitely bookmark this page for future requirements.
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Posted 7 years ago
Yay.com is rated 5.0 based on 2,046 reviews