Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,042 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our team has been on yay for a year now after trying several other VoIP providers before, also large names. Call quality is very good. We mainly talk in Spain to Spanish mobiles. Integration with our CRM works very well. Never had an issue down-time. Customer service is excellent. Very friendly, very responsive. Thank you very much! You make our lives easier.”

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Posted 4 years ago

“We had an issue setting up our voip phones (nothing to do with YAY) but they sorted it for us within 30 minutes. We signed up a week ago and really have ZERO complaints! Very easy to navigate the site and perfect for a small growing company like ours. If anything, I am gutted I had not found them sooner.”

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Posted 4 years ago

“Fast and efficient. Thanks you”

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Posted 4 years ago

“Konnor was very helpful, as a matter of fact, I would regard him as a fountain of knowledge when it comes to VOIP, and its capabilities, are a good company to deal with - highly recommended”

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Posted 4 years ago

“Fast response to my query and extremely helpful in resolving it! Thank you!”

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Posted 4 years ago

“Very helpful over the phone, explained things in terms I could understand so I wasn't baffled with technology.”

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Posted 4 years ago

“Bought VOIP ATA - refurb item. We'll packaged amd delivered on time.”

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Posted 4 years ago

“As always, you can't fail to receive excellent customer service and helpful advice from Yay.com. Thanks Meg!”

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Posted 4 years ago

“Efficient fast service”

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Posted 4 years ago

“Fantastic customer service. I called up to get some assistance with verifying my account and whilst I was on the phone Matt asked me if I wanted to be shown round the system. It's great when you deal with someone who doesn't want to end the call after solving the initial query. It took about 20 minutes to run through the entire system. He was well mannered, knowledgable and clearly knew his job inside out! I see employee of the month coming your way!!! Thanks again!”

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Posted 4 years ago

“Everything worked perfectly from the outset. So far, all good.”

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Posted 4 years ago

“Matt was very helpful - releasing a restriction on our USA line. Thanks Matt.”

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Posted 4 years ago

“Customer Service - Fast and Solution oriented! That`s what i expect from a company taking my money. Not rubbish like Virgin...”

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Posted 4 years ago

“We are web designers Really good 5 star service everytime we call”

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Posted 4 years ago

“The help was quick and pain free. Great job”

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Posted 4 years ago

“Very quick and practical help on the phone.”

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Posted 4 years ago

“Jez was very helpful supporting me to set up 5 handsets today. Thank you”

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Posted 4 years ago

“Yay are a professional team that offers good support for setting up your voip numbers/users and routings. All in one is a very good service. I had it for over 3 years and I am quite happy with the quality of the service provide by them. I would recommend them to any one who wants such a service.”

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Posted 4 years ago

“Good service: Ubiquiti EdgeRouter arrived within a couple of days, at best price I've found in the UK. Item works great!”

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Posted 4 years ago

“A* customer service. Have used Yay since 2015, never any issues. Highly recommended!”

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Posted 4 years ago

Yay.com is rated 5.0 based on 2,042 reviews