Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,049 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,049 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have recently joined Yay.com and called your customer helpline a number of times whilst setting up my number. Each time I was met with someone helpful and courteous that most importantly solved my issue. Thank you”

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Posted 5 years ago

“Miguel is such a patient guy with humour!”

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Posted 5 years ago

“Helpful and informative website. Prompt service. No problems.”

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Posted 5 years ago

“Simple, user friendly interface and really friendly and helpful staff a phone call away if you do need help.”

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Posted 5 years ago

“Jez and Meg are the best great team great support and value for money”

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Posted 5 years ago

“Superb customer service! Raffi was so knowledgable and sorted the problem out very effeciently. Would definitely recommend Yay to anyone!”

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Posted 5 years ago

“great reliable service used for a year and it did exactly what it said it would do gave me a land line number on my mobile free local number provided i will defiantly use this service again when i need it”

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Posted 5 years ago

“Great! Helpful! Just need updating the website. It doesn’t seem user friendly.”

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Posted 5 years ago

“Super reliable service.”

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Posted 5 years ago

“Konner made my day! Problem wiht wetting voice phone and he sorted things out very quickly. All working perfectly now. Excellent service from Konner, and well done Yay!”

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Posted 5 years ago

“Took no time at all getting through on the help line number and a pleasant gentleman, Konnor was extremely helpful from the get go re Domain support. Sorted out my issues within minutes and was happy to help in the future too! Highly recommend”

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Posted 5 years ago

“Would whole-heartedly recommend Yay.com – it's all fairly straightforward to set up the basics, and if you have any issues (as I have) connecting third-party hardware, they go out of their way to help. Bought a new phone and was having no luck trying to connect it, so I got in touch with Yay – a very patient and chirpy Konnor just spent the whole morning talking me through it, rebooting this and that, and I'm up and running. Couldn't be happier with their service, and I know they're always at the end of the phone (a human being, too – no awful machine filtering) if any problem arises.”

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Posted 5 years ago

“Excellent service, promt technical help and support. Would recommend.”

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Posted 5 years ago

“Exceptional customer service. Meg, Konnor and Miguel have been incredibly helpful transitioning us over to Yay, nothing has been too difficult. Highly recommend the team! Software is also very good and covers everything we need it to, which is tough when we have quite a long list of requirements as a business!”

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Posted 5 years ago

“Excellent company and service, highly recommend”

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Posted 5 years ago

“Service client available and quick answer. Effective”

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Posted 5 years ago

“Meg was very polite and helped me get set up within 5 mins.....literally. Thanks guys.”

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Posted 5 years ago

“The helpdesk were excellent in helping me today. Many thanks, Jez.”

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Posted 5 years ago

“Excellent service, with an amazingly easy to use web interface. Good line quality, and you have the flexibility of a SIP account to use with their own app or any phone/app of your choice. In the 5 years we've been with them I've needed their customer services 3 times and they were always fast to reply, polite and very helpful. I wouldn't hesitate to recommend them.”

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Posted 5 years ago

“Fantastic service. Raffi sorted our issue out very quickly and efficiently.”

Helpful Report

Posted 5 years ago

Yay.com is rated 5.0 based on 2,049 reviews