VidiVet Reviews

Name: VidiVet
Address: 44 Simpson Street, Studio N @ Digital House, Liverpool, 44 Simpson Street, Studio N @ Digital House, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 896 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent; promptly answered and a huge help. Thank you! 5*****”

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Posted 2 years ago

“Fantastic advice from friendly and informative vets. Can’t get over the price as well! Fab resource.”

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Posted 2 years ago

“The big fella had a couple of lumps appear on his neck and was not himself. Were concerned about him and being after hours for our vets, we contacted VidiVet before we pulled the trigger and went down the emergency vet route (£££). So glad we did! Dr. Nick came back in 5 mins and helped allay our fears that he didn't need immediate treatment. Took him to our vets the next day and, after a clear biopsy and bloods, he was given some anti-biotics and was back to grumpy Greyhound self after a few days (see pic :)). Thanks again for the quick and efficient service.”

VidiVet 5 star review on 17th February 2023

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Posted 2 years ago

“I was very impressed with the service. Easy to access and immediate response from a lovely vet!”

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Posted 2 years ago

“I contacted VidiVet on a Sunday morning as I was concerned about a stomach issue with my Westie. Within 5 minutes, I received a video giving a possible diagnosis and advice on what action to take. They also advised that if this didn't work, I should take him to my local vet as he may need a blood test. After following the advice given, within 24 hours my dog was back to his normal happy self without a costly trip to my local vet. I'm so grateful for the quick response, as is my Westie. This is a brilliant app which I am recommending to all my pet-owning friends.”

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Posted 2 years ago

“I have used vidivet a couple of times now and have found the service brilliant. Has really been a help to allay any fears.”

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Posted 2 years ago

“Very fast response, and good advice.”

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Posted 2 years ago

“We used this service on a weekend as our vets was closed and we wanted to get an opinion about a limp that our golden retriever unexpectedly had. We didn't expect much but were pleasantly surprised to find a very quick video response advising us on what to do. The fact we got a response and it was professional and quick really was great to see and we'd definitely use the service again in future.”

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Posted 2 years ago

“Our dog was out of sorts on a Sunday. Nothing major just off his favourite food and treats. No other signs of illness. But this was enough for us to be concerned. Instead of paying for out of hours at our Vets I remember VidiVet app. So we have it a go! It was fantastic totally put our minds at rest. Later on in the our dog perked up after doing his business and eating some grass. He is now back to full working order! So it must have been a case of stomach ache. I am so grateful for the vets who we consulted with, we felt really look after and reassured. So no big out of hours bill, personal service from a human vet (not a BOT). 100% recommend and if needed will use again. Thank You”

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Posted 2 years ago

“Cannot fault response time and the vets that took the time to reassure me and look at videos of roxie. So quick & easy to use. Real vets in real time. Recommend you to everyone i can!”

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Posted 2 years ago

“Thank you so much.. I just didn't know what to do with George I genuinely thought I was going to lose him. After talking to the vet It put my mind at rest. Thank you so much. This is an amazing service. George is back to his normal self now. Thank you so much.”

VidiVet 5 star review on 1st February 2023

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Posted 2 years ago

“Lovely service, offered practical help and even followed up the next day.”

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Posted 2 years ago

“Great service, good advice, kind caring people.thanks”

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Posted 2 years ago

“Effortlessly helped us with a medication mishap which could have cost us a trip to the out of hours vets if we didn't have the VidiVet expertise on hand ready to help.”

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Posted 2 years ago

“Brilliant service. I was concerned about my dogs recovery from having sedation and as it was getting late info the evening I messaged vidivet. I ready just needed to know if I was worrying about nothing or if I needed to call the out of hours service. They came back to me so quickly and were able to put my mind at rest.”

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Posted 2 years ago

“Such an amazing service. It's been a lifeline to have advice and reassurance when I am unable to contact my own vet. Thank you thank you xx”

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Posted 2 years ago

“Really impressed so far. Very quick and comprehensive responses. I was sceptical as to how effective such a service could be but I am an absolute convert”

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Posted 2 years ago

“I had a few concerns about my 12 year old Border Terrier, I think anxiety & possibly separation issues. Within 10 minutes Maria came back to me with a recording of what might be upsetting Tilly. She was calm, very knowledgeable and put my mind totally at ease. At Maria's recommendation, I took Tilly to the vet the following day - and she was spot on with her thoughts on what might be the base cause of Tilly's problem.”

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Posted 2 years ago

“Excellent expert advice given really quickly when you need it the most. The vets really care about your pet and keep checking in regulary from start to end. I couldn't reccomend Vedivet more.”

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Posted 2 years ago

“Asked them a question regarding my cat retching and they were super quick to come back to me with advice and really put my mind at rest to wait until the next day to see my own vet.”

VidiVet 5 star review on 29th January 2023

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Posted 2 years ago

VidiVet is rated 5.0 based on 896 reviews