VidiVet Reviews

Name: VidiVet
Address: 44 Simpson Street, Studio N @ Digital House, Liverpool, 44 Simpson Street, Studio N @ Digital House, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 896 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a quick response. Very reassured with what the vet said and thoroughly explained everything I needed to know”

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Posted 2 years ago

“Thank you so much for putting my mind at rest, it is very difficult when your pet is poorly over the weekend and we don’t have any vets open in my area. The lady was excellent and even told me to contact them if I needed them even during the night. Luckily my fur babies is a lot better today. Would definitely recommend using these vets. I hope I don’t have to contact you again but was very very grateful for all your advice.”

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Posted 2 years ago

“Vidivet were amazing when my dog Angie’s face swelled up. They responded quickly and were very caring and helpful, following up to find out how we got on at the vets the next day. Couldn’t recommend them more! Thank you so much.”

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Posted 2 years ago

“Service I received was excellent. Very quick response and vet was lovely. Thanks.”

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Posted 2 years ago

“Absolutely delighted with the services provided by VidiVet. I’ve got a response in minutes and the vet was super lovely and knowledgeable.”

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Posted 2 years ago

“A great service, easy to use and a great way to check on any concerns quickly and without taking up a physical appointment at our vets. Definitely set my mind at ease and the reply was very quick and informative.”

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Posted 2 years ago

“Very prompt response and very helpful”

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Posted 2 years ago

“Very helpful, informative and timely advice from compassionate and professional vets. Incredibly valuable! Highly recommend!”

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Posted 2 years ago

“Very quick and helpful advice. It's amazing being able to ask questions when you aren't sure if you need a vet”

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Posted 2 years ago

“I contacted Vidivet about a unusual barb or tag on my dog’s eye lid. My dog is very anxious about going to the vets so online advice and support is really helpful. I had several video messages with the Vidivet vets. Who diagnosed that it was likely a tick. They gave some very helpful advice for my anxious dog. This the second time I’ve used Vidivet, highly recommend it!”

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Posted 2 years ago

“Superb service, I sent a text at 5am and 10 mins later received a video chat answer which really helped. Great advice given. Would highly recommend.”

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Posted 2 years ago

“Great service!! So convenient and vets reply back super quickly! I've used the service more often than I estimated I would, and that's mainly because of the speed of replies and great, friendly advice given.”

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Posted 2 years ago

“Great service from a lovely bunch of vets. Responses are quick and thorough which is brilliant and has saved a couple of trips to the vet with my puppy already!”

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Posted 2 years ago

“First time I have used this service and can honestly say that the vets I spoke to were fantastic and very informative and put my mind at rest with poorly little boy. I now know where I need to go to get him fit and we’ll again. Thank you to both.”

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Posted 2 years ago

“Quick and helpful support. Saved me a fortune in unneeded vets bills”

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Posted 2 years ago

“Amazing service. The vet was very quick to reply to my message. Also followed up the next morning by another vet to check how my dog was through the night which I didn’t expect.”

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Posted 2 years ago

“I used this service for the first time yesterday and was really impressed. I sent a text message and got a video message back from the vet within 10 minutes. Highly recommend using this service.”

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Posted 2 years ago

“This is a brilliant service the vets respond really quick and are very helpful thanks”

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Posted 2 years ago

“Such a good service and an easy to use app. Three ways to get in touch with a vet and you get a video response, in my case within the hour. Each piece of advice that I have been given has been spot on. On the first occasion the vet suggested I call my vet and ask for a specific test for my puppy, her diagnosis turned out to be correct. On other occasions the vet has given great advice to follow which has meant no trip to the vet, which is great for my puppy as it’s a stressful event for her going to the vets. This app is well worth the money”

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Posted 2 years ago

“contacted vidivet today regarding my dog. quick response back. and lots of advice given.”

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Posted 2 years ago

VidiVet is rated 5.0 based on 896 reviews