VidiVet Reviews

Name: VidiVet
Address: 44 Simpson Street, Studio N @ Digital House, Liverpool, 44 Simpson Street, Studio N @ Digital House, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 896 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Literally the most useful app I have ever had and probably the best service I've ever used. So responsive, even at crazy hours, so helpful, so kind, so patient. I LOVE vidivet. A hug thank you to all the vets who contribute their time to make it possible.”

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Posted 2 years ago

“A quick response with my query. Very helpful”

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Posted 2 years ago

“Asked a question regarding my dog, got a prompt video reply. Really helpful and put my mind at rest. Will definitely use again.”

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Posted 2 years ago

“Amazing service, literally within minutes. I like that there are many ways to connect, and not just video or text. Great service. Highly recommended!”

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Posted 2 years ago

“James was really helpful after watching video of my dog, Poppy, he explained to me what was wrong with Poppy and I felt relieved that it wasn't anything seriously wrong with her, she's much better this morning. Thank you”

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Posted 2 years ago

“Absolutely brilliant. Kept in touch and were so kind and supportive! Will always use Vidivet now! Thank you.”

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Posted 2 years ago

“Vidivet is amazing! I’ve used it twice now when I’ve been concerned about my puppy and I got a reply within minutes. The advice was extremely helpful and fast. The two vets I talked to were very professional and helpful, I can’t recommend this app enough!”

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Posted 2 years ago

“Very helpful quick to respond . Will gollow advise given”

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Posted 2 years ago

“So easy to get in contact, their responses are so fast and the advice provided is spot on. A very reassuring service.”

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Posted 2 years ago

“They were quick, efficient and thorough. Thank you”

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Posted 2 years ago

“VidiVet is such a great service particularly for pets who are traumatised by visiting a regular Veterinary Surgery. Response times are super fast and the team are very thorough, knowledgeable and professional. This is the 2nd time I’ve used the service in the past year and feel very reassured that I have it available at all times. Highly recommended! Thanks VidiVet!”

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Posted 2 years ago

“Vidivet is a fantastic service and it gives great peace of mind knowing advice is accessible so quickly when needed. My dog stole and ate some suet balls (bird food) and I was concerned that they might be toxic. I got the answers I needed from Vidivet within minutes.”

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Posted 2 years ago

“The vets on VidiVet are amazing. Very helpful and informative. Quick to respond. Highly recommended 👌”

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Posted 2 years ago

“Lorraine was very helpful and really put my find at ease with the information she gave me, and it was lovely to get a message in the morning just to check that my dog was still ok. This is a great service, and I really appreciated being able to use it when I was worried about my dog.”

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Posted 2 years ago

“Very quick and extremely helpful response”

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Posted 2 years ago

“Vidivet is awesome. Whether my cats are not eating, stung by a bee or any other issues, I get expert advice from a real vet in max. 5 minutes. It saved me sooo much anxiety, stress and googling. Also the stress of trying to filter which internet advice is useful and which is useless or even harmful. VidiVet is an absolute necessity for a conscious catparent who doesn't want to loose her mind worrying.”

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Posted 2 years ago

“Very helpful and quick response time which I found reassuring. So handy I don’t have to travel to the vets too! Highly recommend :)”

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Posted 2 years ago

“Prompt, efficient, friendly and reassuring.”

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Posted 2 years ago

“Quick, professional and reassuring. With a new pup on our hands VidiVet has been extremely helpful to answers our medical questions. Often questions are concerning but not vet appointment worthy. With the app you can ask a question and get a response in minutes. I can’t believe the quick response time of the vets! Super useful and without I would spend weeks worrying!”

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Posted 2 years ago

“Excellent service from all the vets. Caring and reassuring, they checked in regularly with me to see how Rosie was. All were very supportive, thank you so much.”

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Posted 2 years ago

VidiVet is rated 5.0 based on 896 reviews