VidiVet Reviews

Name: VidiVet
Address: 44 Simpson Street, Studio N @ Digital House, Liverpool, 44 Simpson Street, Studio N @ Digital House, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 896 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We didn't know about Vidivet until we looked at our Vet's website for out of hours information. It was so easy to download the app and register and the response to our concerns was superb. The advice we received on how to treat Cotti, our cocker spaniel, was excellent and she recovered fairly quickly. What was most impressive was the follow up video calls we received checking on how she was progressing. We even got a video call the following morning checking that she had gone through the night okay. Overall, we were delighted with the service from Vidivet and can't praise it enough. We would definitely recommend Vidivet to other pet owners.”

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Posted 2 years ago

“Great service, dedicated team of professionals. I received a response in minutes and then a follow up the next day. Good advice and caring vets.”

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Posted 2 years ago

“Fantastic service. Really pleased with how it went from uploading a video to getting answers.”

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Posted 2 years ago

“Fabulous service really helpful advice”

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Posted 2 years ago

“Quick response, very helpful!”

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Posted 2 years ago

“Very professional, extremely helpful and they always reply back very quickly, I highly recommend this app.”

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Posted 2 years ago

“Invaluable service, speedy responses. Provided me with so much reassurance and eased needless worrying”

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Posted 2 years ago

“Love Vidivet so much. We are first time dog owners so we have some many questions. This app has saved us trips to the vets! Great app and great support”

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Posted 2 years ago

“I didn’t know what to expect for my first time using VidiVet when my pup was unwell over the weekend. But everyone was fab! I had check ins afterwards just to make sure he was doing okay - such a lovely service!”

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Posted 2 years ago

“Our 7 year old cockapoo had been poorly for a couple of day, and overnight we began to worry. We had been giving Vidivet details from our dog’s food company Marleybones, downloaded the app, registered and left a message. Within 15 minutes a video recorded response with clear, concise and helpful advice, the vet was knowledgeable and caring. Our precious girl is now on the mend. Thank you Jo and Vidivet”

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Posted 2 years ago

“Very good advice, put my mind at rest and saved a visit to the vets”

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Posted 2 years ago

“Amazingly quick and very responsive service. Would highly recommend.”

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Posted 2 years ago

“Excellent and prompt service. Thoroughly recommend for quick professional and friendly advice.”

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Posted 2 years ago

“I can’t recommend this service highly enough. After our naughty Beagle stole and quickly devoured a very highly spiced (with garam masala, onion and garlic!) lamb chop from a dinner plate - we were worried in case this would harm her. It was so easy to leave a voice message and within minutes we had a really in-depth and thought through video response from a vet. It was reassuring to have a real life person respond - and not a chat bot and the response was personal, knowledgeable and caring. Our minds were immediately put at rest, we knew what to watch for and when to call our vet in if we needed to. Given that this was out of hours - it was a huge relief not to have to call our vet out for nothing. Thank you VidiVet!”

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Posted 2 years ago

“Great service to reassure between query and vet visit. Responses were prompt and thorough and I’m delighted to have this service as the worry when our pets are unwell or hurt are awful”

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Posted 2 years ago

“Super quick response. Very impressed.”

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Posted 2 years ago

“Extremely quick and helpful service, they even followed it up with a check up of how things were going”

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Posted 2 years ago

“Excellent service replied almost immediately via video message . So reassuring to know they are always on hand to help and give advice so quickly”

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Posted 2 years ago

“So easy to use and vet was lovely and very helpful , immediate response would recommend”

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Posted 2 years ago

“What an amazing service , staff were very smiley , knowledgable and offered so much reassurance. I am so lucky to have this service available 24/7 for when I’m concerned about my pets health.”

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Posted 2 years ago

VidiVet is rated 5.0 based on 896 reviews