VidiVet Reviews

Name: VidiVet
Address: 44 Simpson Street, Studio N @ Digital House, Liverpool, 44 Simpson Street, Studio N @ Digital House, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 896 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent a text message to Vidivet about my puppy’s symptoms and very quickly received a video message from the vet. She gave me a careful and thorough assessment, and clear advice. I was able to pick up the suggested medication from my vet’s surgery. I feel confident in the advice and treatment. A terrific service.”

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Posted 2 years ago

“Brilliant. Always quick to respond and they even followed up to see how my dog was doing.”

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Posted 2 years ago

“This was the first time I used VidiVet and couldn't believe the response time and aftercare, were both brilliant. An amazing service that I will highly recommend.”

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Posted 2 years ago

“Very quick response and very helpful advice. Will be recommending to my family and friends with pets 🥰”

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Posted 2 years ago

“I have had excellent service and would recommend to everyone with pets. Thank you”

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Posted 2 years ago

“Fantastic Service ❤️”

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Posted 2 years ago

“A speedy response to my urgent query the other day, it's so reassuring having access to a qualified vet and knowlegable advice within minutes of asking the question”

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Posted 2 years ago

“Vidivet is fantastic, we were really worried about our Italian greyhound Hugo after we thought he had been stung, the guys at Vidivet responded very quickly and really put our minds at rest and have advise how to make Hugo more comfortable until we were able to make contact with our own vet for him to be treated. Thank you”

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Posted 2 years ago

“Amazingly quick response and good advice”

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Posted 2 years ago

“The customer service is outstanding - I can’t believe this app is free. I am very happy with the quick response and the knowledge they have given me. Thank you guys I really appreciate this app and your time”

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Posted 2 years ago

“I find Vidivet an absolute must, I have used them for almost 12 months, whenever I am unsure on issues with my dogs I just txt them and get a response very quickly by a vet. Fantastic service 👍🏻”

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Posted 2 years ago

“Prompt easy to understand reply to my concern mind was put at ease instantly and I felt informed on what to watch out for and when to call back. 100% happy with the service invaluable!”

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Posted 2 years ago

“Excellent service quick and extremely helpful”

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Posted 2 years ago

“Vidivet is perfect for pet owners who would like to get an opinion on an issue without booking an appointment with their vet. The team are fast and clear in their communication and it is incredibly easy to use.”

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Posted 2 years ago

“They are fantastic. Such prompt responses and knowledgeable and helps put your mind to rest over issues. Also saves emergency vets appointments when you want to check something/get advice but it isn’t an emergency but you’d like to know the answer sooner! Very happy with the input I’ve had when I’ve used this 3 times now!”

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Posted 2 years ago

“Great service !!!!! I left a message for advice and within minutes a vet got back to me with a recorded message It’s a fabulous service that I have now used it several times when I have been concerned about my dog”

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Posted 2 years ago

“So helpful and reassuring. The use of video message to record the extremely swift response from a vet helps allay any concerns or worries. Truly a wonderful facility for help at all hours”

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Posted 2 years ago

“Fantastic Service, made contact Sunday evening around 8pm, took 5 minutes to speak to a vet who was incredibly helpful, gave me a list of instructions and saved me an out of hours dash to the emergency vet. Thank you for supplying such a terrific service!”

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Posted 2 years ago

“Never disappointed with the advice and speed of the replies”

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Posted 2 years ago

“I have used VidiVet a few times for my puppy. Their responses are always immediate and supportive. The vets are so helpful, understanding and always happy to be helping you. I can’t recommend them enough I wish they had an actual surgery I could walk into 😊”

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Posted 2 years ago

VidiVet is rated 5.0 based on 896 reviews