VidiVet Reviews

Name: VidiVet
Address: 44 Simpson Street, Studio N @ Digital House, Liverpool, 44 Simpson Street, Studio N @ Digital House, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 896 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again, Vidivet to the rescue! Their prompt reply and advice really helped to put my mind at rest. Thank you”

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Posted 2 years ago

“After our young dog woke us up in the very early hours of the morning it was such a comfort to be able to contact Vidivet to ask for advice. They supported me through the night and into the morning when we visited our own vet. I would recommend Vidivet to all animal owners. Thank you!!”

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Posted 2 years ago

“Very helpful when an emergency happened. Always a lot of useful info. Quick response.”

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Posted 2 years ago

“Very easy to use. Very quick responses. And very personal. You could tell they'd watched what you'd sent and weren't just giving generic answers. Helped put my mind at ease.”

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Posted 2 years ago

“They are absolutely wonderful. Incredibly kind and sympathetic vets, who provide knowledgeable advice and reassurance. An excellent service!”

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Posted 3 years ago

“Great speedy service, and so convenient to be able to speak to a directly vet without needing to wait for an appointment or going to emergency services to assess if an in person visit is warranted”

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Posted 3 years ago

“VidiVet is amazing and an absolute bargain. Let owners let your mind be set at rest. Have used them a couple of times in the last 6 months for advice. Each time I’ve had a response within 5 minutes and each time it has meant I have avoided a (costly and I necessary) trip to the vets.”

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Posted 3 years ago

“Excellent feedback service, with sincere warm and kind vets.”

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Posted 3 years ago

“Brilliant free service. Gave great advice, asked questions and told me what to look out for if my dog's condition were to deteriorate, and to take her to a vet if it did. Next morning she is so much better, so using VidiVet reassured me, and saved me money. Very quick responses to my audio messages too. Fantastic, thank you.”

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Posted 3 years ago

“Fantastic service. So kind, clear and informative. Such a comfort when your pet is I’ll.”

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Posted 3 years ago

“One of my dogs was not quite right, and I didnt want to stress him out by taking him to the vet. I messaged Vidivet and they responded within minutes with an informative video, with symptoms I was to look out for. I re-messaged the next day and again got a response immediately asking for a video, which I sent. Both the Vidivet vets Louise and Ashleen were very helpful, and put my mind at rest that Stan was OK but to just keep an eye for any changes. Would thoroughly recommend using them.”

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Posted 3 years ago

“Really quick and helpful response”

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Posted 3 years ago

“Brilliant app! My pup had been neutered and was having really bad diarrhoea due to the pain medication. I got a response within 5 minutes from a friendly, professional, and caring vet. She was amazing and gave me great advice and even checked in the day after to see how my pup was doing. This is the best app on my phone and gives me peace of mind knowing I can speak to a vet within minutes if needed.”

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Posted 3 years ago

“First time of using VidiVet & was totally impressed! Sunday afternoon & i had a personal video reply within minutes, amazing service.”

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Posted 3 years ago

“Timely helpful advice”

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Posted 3 years ago

“This is the 3rd time that I have used vidiVet and each time I have been extremely impressed. The response time has been excellent (within minutes) and the vet has been knowledgeable, reassuring and caring. On each occasion, the vet has either sent me another message with a further thought or suggestion or to enquire how my dog has got on later in the day. I am very, very impressed.”

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Posted 3 years ago

“I was really grateful with the fast response from ashleen yesterday and I really appreciated x”

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Posted 3 years ago

“Absolutely amazing. So helpful and understanding, Sarah was amazing with me, calmed me down, and explained very well”

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Posted 3 years ago

“Great service, Nick was very helpful and put me at ease knowing I had to wait for vets appointment.”

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Posted 3 years ago

“Excellent service… gave advice & reassurance within minutes of logging on which negated the need to rush off to our vet. Thank you from Ozzie and his mum and dad !”

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Posted 3 years ago

VidiVet is rated 5.0 based on 896 reviews