VidiVet Reviews

Name: VidiVet
Address: 44 Simpson Street, Studio N @ Digital House, Liverpool, 44 Simpson Street, Studio N @ Digital House, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 896 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used Vidi-Ver a number of times this week for ongoing advice, including very late at night more than once. I received a response each time within minutes and was offered great advice and reassurance along with a steer on when I should be contacting my own vet directly. To have the 24/7 availability of the advice the service offers has helped give me peace of mind and ensured I was doing right by my pet. A fantastic service.”

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Posted 2 years ago

“The vets are always extremely helpful and respond to queries quickly.”

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Posted 2 years ago

“VidiVet was such an easy and fast service I’ve ever used. Claire was amazing with her recommendations and advice. It really helped my poorly dog especially during the festive season. Thank you again.”

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Posted 2 years ago

“What a fantastic service! I sent VidiVet a message and I had a video response from Nick within a matter of minutes. He explained exactly what to do and saved us a trip to the vets (which is awkward with my working hours and often very expensive!) His advice was spot and easy to understand. VidiVet then followed up to check in on us, which I really appreciated. Highly recommend”

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Posted 2 years ago

“Brilliant! They are so fast replying, precise with their information and give you so much reassurance. Can’t thank you guys enough.”

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Posted 2 years ago

“I've used VidiVet a number of times now for various issues and have found them an invaluable service. I've been helped by a number of vets who have all been wonderful. Thanks VidiVet!”

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Posted 2 years ago

“Very helpful speedy response from 2 different vets and a follow the next day. So impressed with this service.”

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Posted 2 years ago

“A very prompt and helpful response, thank you.”

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Posted 2 years ago

“Very helpful when my Dozer was doing zoomies around the garden and injured himself.....bank holiday as well. Quick response and good advice”

VidiVet 5 star review on 5th January 2023

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Posted 2 years ago

“Many thanks VidiVet for you advice to me when I sent you a message in the early hours of Thursday 29/12/22. We then paid our vets a visit and they looked over our Alfie (cockapoo) and prescribed some medication and today he’s a picture of health again 😊”

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Posted 2 years ago

“VidiVet provided some very much needed advice and assurance when our own vet wasn’t available from a real person in a very quick response time.”

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Posted 2 years ago

“My first experience of VidiVet was fantastic. I sent a note over about my dog who was unwell and received a response back in minutes. The 2 vets who came back to me were friendly, helpful and checked in several times to see how he was. I will definitely be using the app again.”

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Posted 2 years ago

“Super helpful & response rate is fantastic! Highly recommended xx”

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Posted 2 years ago

“I was very pleased with the quick response I recieved. They put my mind at rest and offered some suggestions.”

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Posted 2 years ago

“First time I used it was sceptical about what to expect however was pleasantly surprised Quick response within a minute or so with a video response asking for details etc…. They followed everything up and were really lovely. I had to go to vets next day and the problem was different to what we first suspected but it could have been two things going on. Problems resolved now but felt amazingly reassured that I could video my dog’s problems and show this to someone to decipher was it immediate attention or could it wait til morning etc. would definitely use again and continue in the future. Vets were really nice and thorough.”

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Posted 2 years ago

“Very pleased. Reply within 20 minutes with good clear information and instructions.”

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Posted 2 years ago

“Excellent, prompt service! Kobe says thanks for always responding so quickly when his Mummy has questions or is in a panic.”

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Posted 2 years ago

“My young dog was very poorly on Christmas Day with sickness and diarrhoea and I really needed some reassurance that I didn't need to take her to see a vet and could proceed to look after her as I thought. I sent a video message and within a couple of minutes the vet replied and completely put my mind at rest but she also stated that I should get in touch again if I was worried later or needed any other advice. Great service, great reassurance .. just what I needed. Thank you.”

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Posted 2 years ago

“My dog had managed to get hold of several lint chocolate balls. The vet was very reassuring and answered all my queries.”

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Posted 2 years ago

“The vet responded almost instantly and was very helpful. She went out of her way to assist me.”

VidiVet 5 star review on 4th January 2023

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Posted 2 years ago

VidiVet is rated 5.0 based on 896 reviews