TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,687 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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Miss A M Foster

Jayne Cluskey

Onyinye Nwaigwe

TreatBox 5 star review on 29th June 2025

Karen Swain Kelly

TreatBox 5 star review on 19th June 2025

Andrea Weller

557

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friends Mother died tecently and I sent a box with lots of goodies to say I was thinking of her. She was really moved, and loved the contents. Have used Treat box a lot and they are really good.”

TreatBox 5 star review on 17th June 2025

Helpful Report

Posted 1 month ago

Hello Sue 👋 Thank you so much for your kind review We’re truly sorry to hear about your friend’s loss, but we’re so glad the TreatBox was able to bring a little comfort during such a difficult time. It means a lot to know our boxes can make a difference. Thank you for continuing to choose us, we really appreciate your support. Thank you for choosing TreatBox 💗

Posted 1 month ago

“I have ordered the advent calendar for the past few years and have really enjoyed it. Last year the price went up which i understand due to prices going up everywhere and I didn't enjoy it like the previous years. To me it didn't feel like I was getting my moneys worth. I was in two minds about getting this years calendar but thought I would give it another go. Hoping to enjoy it more this year.”

Helpful Report

Posted 1 month ago

Hello 👋 Thank you so much for your continued support, it truly means the world, especially during a time when the cost of everything seems to keep rising. We completely understand your thoughts, and we want to reassure you that every detail of this year’s Advent has been carefully considered to reflect its value. We’re really proud of what’s to come, and we hope it brings back that spark of joy and excitement you’ve felt in previous years. We can’t wait for you to open it day by day, thank you again for giving it another go Thank you for choosing TreatBox 💗

Posted 1 month ago

“I absolutely love the advent count down box, it had a mixture of everything in it from ornaments for your tree to a Christmas cup which I am using all year round”

Helpful Report

Posted 1 month ago

Hello Rebecca 👋 Thank you so much for your lovely review! We’re so happy to hear how much you loved your advent countdown box, it’s great to know the mix of treats, especially the Christmas cup, are being enjoyed all year round! We can’t wait to surprise you again with our 2025 Advent, it’s going to be extra magical! Thank you for choosing TreatBox 💗

Posted 1 month ago

“Ive bought the Christmas & birthday advent calendars in previous years for my sister & friends & they have been the best purchase! You get a wide range of surprises, they are wrapped beautifully & bring a little bit of joy each day :)”

Helpful Report

Posted 1 month ago

Hello 👋 Thank you so much for your kind words! We’re absolutely thrilled to hear how much your sister and friends have enjoyed our advent calendars, it means the world to us knowing they’ve brought joy and surprise each day. We’re super excited for the launch of our 2025 Christmas Advent, and we hope you’re just as excited as we are! Thank you for choosing TreatBox 💗

Posted 1 month ago

“Amazing customer service! Thank you for your help.”

Helpful Report

Posted 1 month ago

Hello Lyndsey 👋 Thank you so much for your lovely review! We’re so glad we could help, it truly means a lot to hear your kind words about our customer service. Thank you for choosing TreatBox 💗

Posted 1 month ago

“Lovely box. My recipient loves it. Arrived the next day. Can't fault it.”

TreatBox 5 star review on 16th June 2025

Helpful Report

Posted 1 month ago

Hello Kelly 👋 Thank you so much for your kind review and for sharing a photo with us, we absolutely loved seeing it! We’re so pleased to hear your recipient loved their box and that it arrived the next day as planned. Your support means the world to us! Thank you for choosing TreatBox 💗

Posted 1 month ago

“These treats are just the best. And they get better and better each time!”

Helpful Report

Posted 1 month ago

Hello Samantha 👋 Thank you so much for your lovely review! We're absolutely delighted to hear you're enjoying your treats, and even more so that they keep getting better each time! Thank you for choosing TreatBox 💗

Posted 1 month ago

“I just want to say how much I love Treatbox! I was introduced it by having some treats sent to me by a friend. I have used it three times since and one was even next day delivered on a Sunday! Amazing for last minute cute gifts.”

Helpful Report

Posted 1 month ago

Hello Louisa 👋 Thank you so much for your kind words! We're thrilled to hear how much you love TreatBox and that you've continued to send treats after receiving one yourself, that means the world to us. So pleased we could help with a last-minute Sunday delivery too! Thank you for choosing TreatBox 💗

Posted 1 month ago

“I have a monthly subscription and it’s something nice to look forward to every month.”

Helpful Report

Posted 1 month ago

Hello 👋 Thank you so much for your lovely review! We're so happy to hear you're enjoying your monthly subscription, it's wonderful to know it brings a little something special to look forward to each month. Thank you for choosing TreatBox 💗

Posted 1 month ago

“Absolutely loved my purchase as usual! I ordered the lucky dip bag and it was full of goodies, my favourite being the fudge and the socks (the socks always feel so nice). Unfortunately it took nearly a week to arrive (48hr tracking when started it was 24hrs)”

Helpful Report

Posted 1 month ago

Hello Laura 👋 Thank you so much for your kind words, we’re so pleased to hear you loved your lucky dip bag, especially the fudge and socks (we agree, the socks are always a winner!). Our sincere apologies for the delay in delivery. The product description does highlight that this item is shipped up to 5 working days after the order is placed and is sent using our Tracked 48 service. We completely understand how frustrating delays can be and truly appreciate your patience. Thanks again for your continued support - TreatBox 💗

Posted 1 month ago

“I’ve ordered so many times from TreatBox for birthdays, Father’s Day, Mother’s Day, and ‘just because’ ❤️ they never fail to disappoint, even the packaging is professional and super cute, with a personal touch.”

Helpful Report

Posted 1 month ago

Hello Ellie 👋 Thank you so much for your lovely review and for being such a loyal customer! It means the world to us that you’ve chosen TreatBox time and time again for so many special moments (and those “just because” ones too). We’re so happy to hear the packaging and personal touches continue to make each gift feel special. Thank you for choosing TreatBox 💗

Posted 1 month ago

“I ordered this to my work as a pick me up. It definitely worked. I had some really cute socks, a nice plant that is growing on my desk now… a face mask and eye warmers that I went home and used that evening… the “keep growing keep going” card was exactly what I needed to get through the last term of a busy teaching year! Love love love this.”

Helpful Report

Posted 1 month ago

Hello Antonia 👋 Thank you so much for your wonderful review! We're so happy to hear your TreatBox gave you the perfect pick-me-up when you needed it most, It sounds like you’re making the most of every item, and we love that your plant is growing on your desk! Wishing you a smooth end to the teaching year – you’ve got this! Thank you for choosing TreatBox 💗

Posted 1 month ago

“I purchased the pink Friday mystery bag. I am highly impressed with the content! I love their boxes and the wide range of lovely items they offer.”

Helpful Report

Posted 1 month ago

Hello Maria 👋 Thank you so much for your lovely review! We're so pleased to hear you enjoyed your Pink Friday mystery bag, it's one of our favourite surprises to pack! We're thrilled you're loving the variety of items and truly appreciate your continued support Thank you for choosing TreatBox 💗

Posted 1 month ago

“Gorgeous little letterbox treats! Always have the most perfect treats inside.”

Helpful Report

Posted 1 month ago

Hello Amy 👋 Thank you so much for your kind words! We're so pleased to hear you’re enjoying your letterbox treats, it means a lot to us to know they’re bringing a little joy your way. We can’t wait to send more your way soon! Thank you for choosing TreatBox 💗

Posted 1 month ago

“I bought a TreatBox recently for my daughter as a surprise. She was absolutely delighted with it. All items are excellent quality and absolutely beautiful. I have bought a TreatBox before and will definitely buy again. The add-ons are also really nice to make the box extra special.”

Helpful Report

Posted 1 month ago

Hello 👋 Thank you so much for your lovely review! We're so happy to hear your daughter was delighted with her TreatBox, it’s always our goal to create special moments like that. We’re also thrilled you enjoyed the quality and the add-ons too. We really appreciate your continued support and look forward to helping you treat someone special again soon! Thank you for choosing TreatBox 💗

Posted 1 month ago

“Great company that offer great gift options and customer service is always really good.”

Helpful Report

Posted 1 month ago

Hello Hayley 👋 Thank you so much for your kind words! We’re delighted to hear you’ve had a great experience with both our gifts and our customer service. It truly means a lot to us and we’re so grateful for your support! Thank you for choosing TreatBox 💗

Posted 1 month ago

“After treating friends to Treatbox, I purchased the pj's shorts and trouser set for myself. Both sets are absolutely gorgeous,( the strawberry shorts/ Cherry pj's ) lovely material and so comfy !!! I had to take the trousers up a little bit , as i am only 5ft , but that was easy to do . I will now buy another set as I love wearing them so much. Well worth the money ! X”

TreatBox 5 star review on 13th June 2025

Helpful Report

Posted 1 month ago

Hello Veronica 👋 Thank you so much for your lovely review! We're so pleased to hear you treated yourself after gifting TreatBoxes to others, and even more thrilled that you’re loving both PJ sets! The strawberry and cherry prints are two of our favourites too We're glad to hear the trousers were easy to adjust, we love that you made them work perfectly for you. Your kind words mean a lot, and we’re so happy to know you’re planning to treat yourself again soon. You deserve it! Thank you for choosing TreatBox 💗

Posted 1 month ago

“Lots of lovely treats! Perfect for sharing.”

Helpful Report

Posted 1 month ago

Hello 👋 Thank you so much for your kind review! We're so pleased you enjoyed your TreatBox and found it perfect for sharing, that’s exactly what we love to hear! Thank you for choosing TreatBox 💗

Posted 1 month ago

“Bought the lovely mystery bundle, all the priduct are amazing quality and something I'd use. I have bought from treat box a few times and they make lovely gifts. Next adventure is to get the advent calanders.”

Helpful Report

Posted 1 month ago

Hello Vicky 👋 Thank you so much for your lovely review ! We're thrilled to hear you enjoyed the mystery bundle and that everything was just right for you. It means a lot to know you've shopped with us before and continue to find our boxes perfect for gifting. We’re so excited for you to try our Advent Calendars next – they’re always a customer favourite! Thank you for choosing TreatBox 💗

Posted 1 month ago

“Excellent delivery the person who received the gift was delighted”

Helpful Report

Posted 1 month ago

Hello Susan 👋 Thank you so much for your kind review! We're so pleased to hear the gift was well received and that delivery met your expectations. It means a lot to us to be part of a special moment. Thank you for choosing TreatBox! 💗

Posted 1 month ago

TreatBox is rated 4.8 based on 4,687 reviews