TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,575 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,575 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 22nd March 2026

620

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a great idea. Beautiful products and beautifully packaged.”

Helpful Report

Posted 2 months ago

Hello Candice, Thank you so much for your lovely review! We’re thrilled you think TreatBox is a great idea with beautiful products and packaging. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Bought as a gift for a friend and it was perfect- she loved it. Excellent little gifts, great quality, presented beautifully and super quick delivery. Will definitely be back and would 100% recommend. Thank you x”

Helpful Report

Posted 2 months ago

Hello J, Thank you so much for your lovely review! We’re thrilled that TreatBox was perfect as a gift and that your friend loved it. If there’s ever anything else we can do, just let us know. Warm regards, Team TreatBox

Posted 2 months ago

“My best friend had just lost her job of 25 years, and was heartbroken. I chose some special items to send and cheer her up. She loved it, using the gifts like a spa afternoon, relaxing in her bedroom and focusing on a new life chapter.”

Helpful Report

Posted 2 months ago

Hello Lesley, Thank you so much for sharing such a heartfelt story. We’re thrilled the TreatBox could bring a moment of comfort and help your friend focus on a new chapter. If there’s ever anything else we can do, just let us know. Warm regards, Team TreatBox

Posted 2 months ago

“Ordered for our daughters friends 30th birthday. Packed with beautiful little pieces and nicely packaged. Love the ability to add your own pieces to suit the recipient’s style and the amount you can add in”

Helpful Report

Posted 2 months ago

Hello Georgina, Thank you so much for your lovely review! We’re thrilled that the TreatBox for your daughter’s friend's 30th birthday was packed with beautiful pieces, nicely packaged, and that you loved the option to add your own pieces to suit the recipient’s style. If there’s ever anything else we can do to help, just let us know. Warm regards, Team TreatBox

Posted 2 months ago

“Excellent gift for my partner on Valentine’s Day plenty of options to choose from, the jarmies were lovely good material and she loved them! Thanks would defo recommend 👍😊”

Helpful Report

Posted 2 months ago

Hello Connor, Thank you so much for your wonderful review! We’re thrilled to hear you chose TreatBox for Valentine’s Day and that the jammies were such a hit! We really appreciate you taking the time to share your experience. If there’s ever anything else we can do, just let us know. Warm regards, Team TreatBox

Posted 2 months ago

“Another beautiful box of goodies. These make such lovely presents. Easy to find something whatever the occassion.”

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“A fantastic choice of gifts to choose from for anything you need to send. I needed a positivity/wellbeing/ healing/ love for a sick friend and found a wonderful selection. Parcel arrived the next day and really made a diifference to her. She had to isolate for her recovery, so although I could not visit her, the TreatBox let her know I was thinking of her. The messages on the gifts were super.”

Helpful Report

Posted 2 months ago

Hello Barbara, Thank you so much for your wonderful review! We’re thrilled to hear the selection felt perfect for your friend’s positivity and healing, and that the next-day delivery and the messages on the gifts helped show you were thinking of her. If there’s ever anything else we can do, just let us know. Warm regards, Team TreatBox

Posted 2 months ago

“I’ve used treat box for a number of years and I absolutely love it. I’ve had everything from PJs, advent calendars, advent socks, mystery boxes and monthly subscriptions. If there is ever an item I think I won’t use I just pop it aside as a gift for someone- there is always a willing participant! The quality of the products is excellent and always varied. I’ve often sent as birthday presents and everyone is always really impressed”

Helpful Report

Posted 2 months ago

Hello Michelle, Thank you so much for your wonderful review! We’re thrilled to hear you’ve enjoyed TreatBox for so many years and that you love the variety and quality of our products. It’s fantastic to know you’ve found gifts that bring joy and that the items find good homes with others as well. If there’s ever anything else we can do, just let us know. Warm regards, Team TreatBox

Posted 2 months ago

“My friend was very happy with her surprise box. The items were beautifully packed & presented, it was a very quick delivery and Im happy with the price too. I will definitely use your services again and will recommend to friends and family.”

Helpful Report

Posted 2 months ago

Hello Gertrud, Thank you so much for your wonderful review! We’re thrilled to hear the surprise box delighted your friend, and that you were happy with the packing, delivery speed, and value. Your kind words mean a lot to us, and we’d be grateful to welcome you back anytime. If there’s ever anything else we can do, just let us know. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“I don’t know what I was expecting but I was a little disappointed with what was in the box. The velvet eye mask smelt faulty. The courier left the box on my doormat, they didn’t post it through the letter-box or in our safe place.”

Helpful Report

Posted 2 months ago

Hi Claire, Thank you for taking the time to share your feedback. I’m really sorry to hear the eye mask smelled faulty and that the delivery didn’t follow your usual delivery preferences. That’s not the experience we aim for. We’d love to make this right. Please could you email hello@treatboxuk.com with a quick note and, if possible, a photo of the item? We can arrange a replacement or a refund for the faulty item, and we’ll investigate the delivery method with our courier to prevent it from happening again. Thank you for your understanding and for helping us improve. Warm regards, Team TreatBox Kind regards, Team TreatBox

Posted 2 months ago

“I love TreatBox, I've received gifts and given them. They always bring a smile. Such good quality items and packaged beautifully.”

Helpful Report

Posted 2 months ago

Hello Jennifer, Thank you so much for your kind words! We’re thrilled to hear you enjoy TreatBox, whether receiving or gifting, and that the items are of good quality and beautifully packaged. Your support means the world to us. If there’s ever anything else we can do, just let us know. Warm regards, Team TreatBox

Posted 2 months ago

“I purchased a treat box for my wife for Valentines day. My wife absolutely adored the PJ's and socks, the mug was a bonus and the heart shpaed chocolates were enjoyed by us both. The presentation and packing was amazing, thanks for the care and attention taken. Great product. The web site was easy to use, and the delivery was on time and taken with care. Many, many thanks.”

Helpful Report

Posted 2 months ago

Hello Bryan, Thank you so much for your wonderful review! We’re thrilled to hear the TreatBox was a hit and that everything from the PJ’s and socks to the mug and chocolates brought joy. We’re also glad the presentation, packing, and delivery met your expectations. We really appreciate your support. If there’s ever anything else we can do, just let us know. Kind regards, Team TreatBox

Posted 2 months ago

“I always turn to TreatBox when I feel like I want to send someone a hug from far away. A new diagnosis, a breakup, a promotion, a hard week: picking out the things you think they’d love and knowing they feel your love, even if you can’t be there in person, is really something special.”

Helpful Report

Posted 2 months ago

Hello Caroline, Thank you so much for sharing your lovely words. We’re over the moon to hear that TreatBox feels like a hug from afar and that it’s part of those meaningful moments you want to celebrate or support someone through. Your kind note means the world to us. If there’s anything else we can do to help, just let us know. Kind regards, Team TreatBox

Posted 2 months ago

“Great selection to choose from. I sent one to my sister in law who is due a baby next month and she absolutely loved it.”

Helpful Report

Posted 2 months ago

Hello Aisling, Thank you so much for taking the time to share your lovely review! We’re thrilled to hear the selection was great and that your sister-in-law loved the box for such a special moment. Your support means the world to us. If there’s anything else we can do to help, just let us know. Kind regards, Team TreatBox

Posted 2 months ago

“I've used TreatBox numerous times for my Team and gifts for Friends. Always great service and the boxes are presented beautiful! Highly recommend!”

Helpful Report

Posted 2 months ago

Hello Mandy, Thank you so much for taking the time to leave us your amazing review! We’re thrilled to hear TreatBox has been a hit for your team and friends, and that the presentation has been beautiful. We truly appreciate your support. If there’s anything more we can do to help, just let us know. Kind regards, Team TreatBox

Posted 2 months ago

“Great communication, fantastic item - my friend who received it absolutely loved it! Would definitely recommend this amazing business, 10/10, thank you! X”

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 2 months ago

“My friends loved their Galentine’s pressies I love how easy it is to choose the presents and there’s always such a good selection of things plus the edible treats are vegan which is perfect as one of my friends is lactose intolerant. This is why I’m a returning customer!”

Helpful Report

Posted 2 months ago

“I sent a box to my daughter who is living away at university for Galentines Day. The choice of items was brilliant (I picked 5) and she was absolutely thrilled with all of them. I have since visited her and saw the quality of the items was great too. So I would highly recommend.”

Helpful Report

Posted 2 months ago

“My daughter at university loved the surprise treatbox. She was so excited she couldn’t wait to open it and only saw the do not open until sticker after. The treatbox delivered exactly what it was intended for, making her happy and to feel loved from afar, after feeling homesick and sad. My only challenge is being patient for another occasion to send her a surprise gift from treatbox”

Helpful Report

Posted 2 months ago

Hello Sara, Thank you so much for sharing your lovely experience! We’re thrilled to hear the TreatBox brought joy and a little comfort to your daughter during homesickness. Your kind words mean the world to us, and we can’t wait to help you plan the next surprise moment. Kind regards, Team TreatBox

Posted 2 months ago

“Such a great gift, beautifully wrapped. A smile in a box x”

Helpful Report

Posted 2 months ago

TreatBox is rated 4.8 based on 5,575 reviews