TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,448 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,448 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 31st January 2026

608

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality products, very responsive and trustworthy company. Thank you :))”

Helpful Report

Posted 4 weeks ago

Hi Hannah, Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with the quality and that you found us responsive and trustworthy. We truly appreciate your support. Thank you for making our day - TreatBox 💗

Posted 4 weeks ago

“My partner loved this month's treat box. It came at a good time for her so it was a welcome surprise on the day. The items were all usable and you can see it was worth the money.”

Helpful Report

Posted 4 weeks ago

Hi Andrew, Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad to hear that your partner loved our January Monthly Box. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 4 weeks ago

“Love the contents of their monthly subscription boxes, and they also have great customer service. An item arrived broken in the recent subscription box and the Team quickly arranged a replacement. Looking forward to February's box!”

Helpful Report

Posted 4 weeks ago

Hi Zaira, Thank you so much for your kind words. We’re so happy to hear you love the contents of the monthly boxes and that our customer service could help with a replacement quickly. We’re excited for February’s box too and appreciate your support. Thank you for making our day - TreatBox 💗

Posted 4 weeks ago

“Really easy, arrived on time and a nice surprise for my friend!”

Helpful Report

Posted 4 weeks ago

Hi Jess, Thank you so much for sharing your wonderful feedback. We’re so happy the experience was easy, on time, and a lovely surprise for your friend. We can’t wait to welcome you back for your next TreatBox soon. Thank you for making our day - TreatBox 💖

Posted 4 weeks ago

“Such a lovely treat to receive a TreatBox. A great selection of high‑quality items — truly a joy to open! I’d definitely recommend.”

Helpful Report

Posted 4 weeks ago

Hi Alysha, Thank you so much for taking the time to leave us a review. We’re so happy that you loved your TreatBox and that you found the items to be of high quality. We really appreciate your recommendation and can’t wait to welcome you back soon. Thank you for making our day - TreatBox 💗

Posted 4 weeks ago

“I used treat box to send a birthday gift to a friend in canada. I was surprised how fast it arrived especially as this was just after Christmas. Will definitely be using again she loved her presents!”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you so much for taking the time to leave us a review. We’re so happy to hear TreatBox arrived quickly and made a great impact for your friend in Canada, especially after Christmas. We can’t wait to welcome you back for your next order soon. Thank you for making our day - TreatBox 💗

Posted 4 weeks ago

“Subscribed to TB back in October after a particularly tough few weeks. Thought I deserved a treat! I’ve received three boxes now and have not been disappointed! Receiving that box is an absolute highlight and the contents has been of fabulous and thoughtfully presented. I’m not sure how long I will remain a subscriber but for now, I love it!”

Helpful Report

Posted 4 weeks ago

Hi Sarah, Thank you so much for taking the time to leave us a review. We’re so happy that TreatBox has been a highlight and that you’ve continued enjoying the thoughtfully presented contents. We truly appreciate your support and hope you’ll stay with us for as long as you love it. Thank you for making our day - TreatBox 💗

Posted 4 weeks ago

“I am loving my monthly treatbox. Each month is different and thoughtful with beautiful packaging too. The wool socks in the October box area absolute favourite and I need to buy some more!!”

Helpful Report

Posted 4 weeks ago

Hi Rachel, Thank you so much for sharing your lovely feedback! We’re thrilled you’re enjoying the monthly TreatBox and that the packaging and variety bring you joy. Thank you for making our day - TreatBox 💗

Posted 4 weeks ago

“I signed up for a three months subscription, and not long received my first box and I love it. I love the pamper and new beginnings aspect of it. Only two months more to tell but if the next boxes are anything like this one, I'll be signing up for a year!”

Helpful Report

Posted 4 weeks ago

Hi Elizabeth, Thank you so much for sharing your feedback. We’re so happy to hear you’re loving the pamper and new beginnings aspects, and that the first box has left a great impression. We can’t wait for you to experience the next boxes—here’s to many more months of delight. Thank you for making our day - TreatBox 💗

Posted 4 weeks ago

“I was really disappointed with January's box .”

Helpful Report

Posted 4 weeks ago

Hello, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - TreatBox 💗

Posted 4 weeks ago

“I've ordered 3 treat boxes now and been really happy with them. The idea is great! The price is great and there is so much to choose from. Can see it being a regular thing for gifts now”

Helpful Report

Posted 4 weeks ago

Hi Sarah, Thank you so much for taking the time to leave us some feedback We’re so happy to hear you’ve enjoyed the TreatBoxes and that there’s such a great variety to choose from. We really appreciate your support and can’t wait to be a regular gift option for you. Thank you for making our day! - TreatBox 💗

Posted 4 weeks ago

“Ordered January's Treatbox as needed a pick me up!, as fell and broke my wrist on my left side. £24.95 + postage which is a bit pricey for what you get in the box!”

Helpful Report

Posted 4 weeks ago

Hi Joanne, Thank you so much for taking the time to share your feedback. We’re glad the TreatBox brought a bit of a pick-me-up during a tough week, and we’re sorry to hear about your wrist, that sounds painful. We appreciate your honesty about the value and will take your thoughts on pricing into account. Wishing you a smooth recovery, and we hope you’ll consider TreatBox again when you’re feeling up to it. Thank you so much - TreatBox 💗

Posted 3 weeks ago

“So happy with my birthday TreatBox”

Helpful Report

Posted 4 weeks ago

Hi Ffion, Thanks so much for taking the time to leave us a review, it means the world to us! Thank you so much - TreatBox 💗

Posted 3 weeks ago

“Lovely wrapped box, nice selection of products. Socks I have received a few times only last 5mins, though. Very thin and go holly quicky - poor quality.”

Helpful Report

Posted 4 weeks ago

Hi Victoria, Thank you for sharing your feedback. We’re glad you loved the overall box, but we’re sorry the socks didn’t last and felt thin. We are so sorry that you felt this way and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 3 weeks ago

“Recipient was very pleased with their sympathy box. I’ve ordered a few now and they are such a lovely little thoughtful gift at a time of sadness.”

Helpful Report

Posted 1 month ago

Hi Carly, Thank you so much for your kind words. We’re glad the sympathy box brought comfort and that you’ve found them meaningful during difficult times. We truly appreciate your support. Thank you so much - TreatBox 💗

Posted 3 weeks ago

“Cannot comment on the content as it was a gift for a relative who hasn’t even thanked me for it so never again”

Helpful Report

Posted 1 month ago

Hi there, We’re sorry to hear you’re leaving with a less than perfect impression. If there’s anything we can do to help or make things right, please email hello@treatboxuk.com and we’ll be happy to look into it. Thank you for sharing your feedback. Thank you so much - TreatBox 💗

Posted 3 weeks ago

“Excellent delivery service. My friends got them the next day at Christmas time. Delivery was on Christmas Eve. My friends said they loved them”

Helpful Report

Posted 1 month ago

Hi Nasrin, Thank you so much for sharing your kind words! We’re thrilled to hear the delivery service was prompt and that your friends enjoyed the treats, nothing makes us happier than spreading joy at Christmas time. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“My boyfriend received it, only a couple days delivery and he LOVED it! Everything was much better than expected we were very happy with everything!”

Helpful Report

Posted 1 month ago

Hi xavi, Thank you so much for sharing your fantastic feedback! We’re thrilled to hear the TreatBox arrived quickly and that your boyfriend loved it, glad it exceeded expectations. We can’t wait to welcome you both back for the next surprise. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“I emailed treatbox before placing a order as the recipient of the gift was not going to home until January.I was advised it was ok to place the order before Xmas & to add a ‘do not open note’ with the date I would like it.I followed these instructions-placing a personal note for my daughter. The following day I received a message from Royal Mail informing me my parcel would be delivered on 27/12/25.On Xmas eve I then received another message from RM stating the parcel had been left on my daughters doorstep. Nothing advertises’ My house is empty’ than a parcel sat on the doorstep for 10days. I have no idea if the parcel is still there. My surprise for my daughter is now spoilt. Very disappointed with service especially as it could have been avoided.”

Helpful Report

Posted 1 month ago

Hi there, We’re really sorry to hear about the delivery issue and how it affected your surprise. That’s not what we want for our customers, and we’d like to make this right. Please email hello@treatboxuk.com with your order number and a brief summary of what happened, and we’ll look into this urgently and find a resolution. Thank you for taking the time to share your experience. Kind regards, Team TreatBox

Posted 3 weeks ago

“Absolutely over the moon how the product came, all lovely packaged and presented, was nice watching my partner sift through the shredded paper to find her great quality gifts! Highly reccomended to friends and family and we will both be using in the future for birthdays and family presents :D”

Helpful Report

Posted 1 month ago

Hi Alfie, Thank you so much for your wonderful review! We’re absolutely thrilled you and your partner loved the presentation and gifts. It means the world to us that you’ll be returning for future celebrations. Thank you for making our day! - TreatBox 💗

Posted 3 weeks ago

TreatBox is rated 4.8 based on 5,448 reviews