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TreatBox Reviews

4.8 Rating 5,732 Reviews
94 %
of reviewers recommend TreatBox
4.8
Based on 5,732 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email
Queries Resolved In
2 - 3 Hours
Read TreatBox Reviews

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Cute little gifts , very fast delivery .would but again .”
Helpful Report
Posted 1 month ago
“Thank you for my birthday advent box, I loved every minute of it! So exciting every day having a pressie to open. The only sad part is the last day so I'm treating myself to another one :)”
Helpful Report
Posted 1 month ago
“Fantastic biscuits. 3rd order. Never disappointed, beautiful taste. Highly recommend.”
Helpful Report
Posted 1 month ago
“Beautiful items, you can pick what you'd like in the box and curate it yourself so it's personal to the person yoou're sending it to, and all the products are gorgeous.”
Helpful Report
Posted 1 month ago
“I purchased a gift box for a friend after she had an operation. She was delighted with it and said it was so thoughtful. This is a great idea with good quality items to put in the box.”
Helpful Report
Posted 1 month ago
“One thing that stood out the most was the hand written card too. It adds that human touch to it which is hard to come by now. Really amazing gift! Highly recommend!”
Helpful Report
Posted 1 month ago
“I've used treatbox numerous times for gifts and recipients have always been delighted. Great quality & lovely packaging! The pyjamas are beautiful & well received...would definitely recommend.”
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that TreatBox has been a reliable gift option and that the packaging and pajamas were well received. Kind regards, Team TreatBox
Posted 1 month ago
“Overpriced for what was received.”
Helpful Report
Posted 1 month ago
Hi there, I’m sorry to hear you felt the box was overpriced. We appreciate your feedback and take concerns about value seriously. If you’d like us to look into your specific order, please contact our support team with your details. Kind regards, Team TreatBox
Posted 1 month ago
“Haven’t started opening yet as it’s a present . The website is easy to use and the choice of presents means there’s something for everyone.”
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your review! We’re delighted to hear you found the website easy to use and that there’s something for everyone in our range. We hope the present brings joy when it’s finally opened. Kind regards, Team TreatBox
Posted 1 month ago
“What a fantastic idea to save the stress headaches from happening of thinking of buying gifts. My daughter was very pleasantly surprised each day leading up to her birthday and liked everything she received. I purchased the large box and I thought it was excellent value for money. Would be definitely using Treatbox again in the future.”
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 month ago
“Amazingly quick service and wonderful products used. True to the description. All sealed by hand in pretty packaging and a lovely hand-written note included in the box too! Would highly recommend 👌🏻”
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 1 month ago
“I love the care and effort that goes into Treatbox boxes. I've been shopping with the company for 9 years and l'm always impressed.”
Helpful Report
Posted 1 month ago
“Ordered two TreatBoxes on the same day - one for exam congratulations and one for self care. Both recipients loved them.”
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 month ago
“I ordered a birthday box for a friend. Delivery arrived on time without any issues!”
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 month ago
“I upgraded to the annual subscription (£204 for the year, or £17 per box) after a fantastic 3-month trial at the end of last year. The October, November, and December boxes were brilliant, filled with high-quality treats that made the investment feel completely worth it. Unfortunately, this year has been a massive disappointment. The standard of the items has dropped significantly, and the boxes no longer feel worth the money. To give you an idea of the current quality, the August box contained a hair towel, a small packet of mini coconut squares, a body spray with a truly vile scent, and two pieces of decorative card pretending to be postcards. Swapping out actual product gifts for printed pieces of card feels like a major cop-out. It feels like they put all their effort into the winter boxes to lure people into long-term commitments, only to slash the quality for the rest of the year. If you are thinking of signing up for a full year based on a short trial, I strongly advise against it.”
Helpful Report
Posted 1 month ago
Hi Chloe, Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that you've felt disappointed with your boxes this year, particularly after loving your October, November and December boxes so much. We completely appreciate that with a subscription box, not every theme, scent or product will be to everyone's personal taste, and we always take feedback like this on board when planning future boxes. We did, however, want to reassure you about one part of your review. We've been creating our monthly subscription boxes for over 10 years, and we would never intentionally make our winter boxes better to encourage customers into longer subscriptions and then reduce the quality afterwards. A huge amount of thought and care goes into every month's box, with our themes and products planned well in advance. We have subscribers joining us every single day, in both summer and winter. We also noticed that not all of the items from our August box are mentioned in your review. The full box included an exclusive TreatBox-designed sunglasses case, a spa towel head wrap, Coco Cubes from a small independent business, a Sunday Rain body spray (with one of three scents included), a hibiscus claw clip and two TreatBox-designed summer postcards. If you didn't receive all of the items listed above, please do pop our Customer Care team an email at hello@treatboxuk.com with your order details. We'd really like to look into this for you, as you absolutely should have received the complete box. We completely understand that this month's selection may not have been to your personal taste, and we're sorry it didn't give you the same excitement as your previous boxes. We never want anyone to feel disappointed when their TreatBox arrives, but we did feel it was important to clarify that the quality of our boxes isn't changed depending on the time of year or the subscription a customer chooses. Thank you again for sharing your feedback with us. 💗
Posted 1 month ago
“A great gift pre-exams, well presented and value for money.”
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 1 month ago
“Great choice of products, to suit all. Packaged well, except the shredded paper which created a lot of mess & dust everywhere!”
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us a review! We’re glad you enjoyed the range and that the packaging was mostly to your liking. We’ll take note of the shredded paper causing mess and dust. Kind regards, Team TreatBox
Posted 1 month ago
“Beautiful treat box ordered for my daughter when doing her gcses it really made her smile and the personalised hand written card just topped it off would definitely recommend”
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 month ago
“I purchased a box for my daughter for the start of her GCSE's. She absolutely loved it and we personalised it for her for that extra special touch. It such a lovely idea and will definitely purchase more. I have been lucky to receive one from my friend for my birthday and just loved it.”
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 month ago
“Absolutely wonderful can not fault these gifts”
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 1 month ago
TreatBox is rated 4.8 based on 5,732 reviews