TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,095 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 16th November 2025

Andrea Weller

TreatBox 5 star review on 9th November 2025

Tania O

TreatBox 5 star review on 7th November 2025

Shannon Wilkes

TreatBox 5 star review on 5th November 2025

Ellie Clough

Samantha Dutton

590

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very beautiful! you could tell it was put in with love and care ❣️ if only the cookie didnt break😵‍💫 other than that just like in the pictures very nice”

TreatBox 5 star review on 13th November 2025

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for your lovely review! We’re thrilled the TreatBox felt made with love. We’re sorry the cookie broke, if you pop an email over to hello@treatboxuk.com we will be happy to look into this for you. Your feedback helps us keep things beautiful. Thank you for making our day - TreatBox 💗

Posted 2 weeks ago

“The monthly treat box Is exactly what it’s Named.. A treat😍 so cute and well Curated. The staff at treat box are very efficient and helpful. When I had a missing item they shipped it out the next day couldn’t ask for a better service than that.”

Helpful Report

Posted 3 weeks ago

Hello, Thank you so much for your kind words! We’re thrilled you love the TreatBox and glad we could sort the missing item quickly for you. Your support means a lot to us. Thank you for making our day - TreatBox 💗

Posted 2 weeks ago

“Super cute packaging and products. The perfect present for when you are struggling to think of what to get someone as you can just put bits and bobs in. Loved how quickly it came. Dates on the food (mine at least) lasted months which was perfect for ordering a little earlier than normal. Make sure to read the descriptions of the products, I was silly and thought you got more than one gingerbread man but no! But he is pretty big so still a happy customer and it’s vegan! Perfect for the mother-in-law. Definitely ordering again this Christmas season. And forever more!”

Helpful Report

Posted 3 weeks ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 2 weeks ago

“I have used Treatbox a few times to send gifts to friends and family and they have all said they love them.”

Helpful Report

Posted 3 weeks ago

Hi Celine Thank you so much for taking the time to share your lovely review. We’re so happy to hear to hear that TreatBox gifts have been well received by your friends and family. Your kind words mean the world to us and we’re grateful for your support. Thank you for making our day - TreatBox 💖

Posted 3 weeks ago

“It’s my favourite online shop! TreatBox range of products are of very good quality and always bring me joy to buy. Lovely packaging too, prepared with care, make wonderful presents for friends and family. Also, lovely people and great customer service, always super helpful. Such a great business idea, delivered in the best way. I am always happy to shop from TreatBox and support this business. 🧡🙌”

Helpful Report

Posted 3 weeks ago

Hi Smaragda, Thank you so much for your wonderful review! We’re thrilled to be your favourite online shop and that you love our products, packaging, and the care we put into every order. Your kind words mean the world to us and we’re grateful for your support. Thank you for making our day - TreatBox 💗

Posted 3 weeks ago

“Excellent customer service! So great to actually speak to a human without being put on hold for ages or going through a chat bot! I made an error in the address I wanted to send to and it was quickly and easily resolved. Recipient was delighted with her gift. Thanks so much treatbox.”

Helpful Report

Posted 3 weeks ago

Hello, Thank you so much for taking the time to share your lovely review! We’re thrilled to hear you had a great experience and that the issue with the address was resolved quickly. Delighted the recipient loved the gift too. Thank you for making our day - TreatBox 💗

Posted 3 weeks ago

“I love my little treats each mouth, being a working mum of two I look forward to my treats all to my self a reward for myself.”

Helpful Report

Posted 3 weeks ago

Hello 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day - TreatBox 💗

Posted 3 weeks ago

“I bought the treat box with a discount of 50% off.. I would of been disappointed if I'd of paid £35 for the box. The items were lovely and good quality just felt I'd not got full benefit with it been discounted. It was a surprise birthday box.”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - TreatBox 💗

Posted 3 weeks ago

“A great gift idea, so easy to do and lovely products”

Helpful Report

Posted 3 weeks ago

“Really pleased with quality of items”

Helpful Report

Posted 3 weeks ago

Hi Jeannette, Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that you are pleased with the quality of the items in your TreatBox. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 3 weeks ago

“I have recently bought the shells and berries PJs for my daughter and granddaughter for Christmas. Lovely fabric and colourful. Well presented in a box. Quick delivery.”

Helpful Report

Posted 3 weeks ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“Beautiful little gift for my friend”

Helpful Report

Posted 3 weeks ago

Hello, Thank you so much for your review! We're delighted to hear that you found the perfect gift for your friend. It truly warms our hearts to know our TreatBox has been a part of such special moments. Your support means the world to us, and we can’t wait to bring more joy to you and your loved ones in the future! Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“We ordered about 8 hampers for gifts for our staff and they all turned out absolutely amazing and the staff loved them!! They also came the next day so also super reliable!! I will definitely be ordering from you guys again! Thank you for the seem less experience!”

Helpful Report

Posted 3 weeks ago

Hi Chloe, Thank you so much for your wonderful review! We're absolutely delighted to hear that the TreatBoxes were a hit with your staff and that they loved them. It's great to know that our speedy delivery made the experience even better for you! Your support truly means the world to us, and we can’t wait to help you create more joyful moments in the future. Thank you for making our day - TreatBox 💖

Posted 3 weeks ago

“Purchased one of these for my daughter in law Fantastic quality product, seemless ordering process and speedy delivery”

Helpful Report

Posted 3 weeks ago

Hi Melvyn, Thank you so much for your wonderful review. We're delighted to hear that you found our product to be of fantastic quality and that the ordering process was seamless for you. Speedy delivery is something we strive for, and we're glad it met your expectations. Your support truly means a lot to us, and we appreciate you choosing TreatBox! Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“Great gift! Quality is very good, nicely packaged and arrived in good condition and very quickly.”

Helpful Report

Posted 3 weeks ago

Hi Anne, Thank you so much for your wonderful review. We're thrilled to hear that you loved your gift and that it arrived quickly and in perfect condition. Your satisfaction is our top priority, and it's heartwarming to know we met your expectations. Thank you for choosing TreatBox and for supporting us. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“Novembers theme was cute and cozy!”

Helpful Report

Posted 3 weeks ago

“Thank you so much for such a thoughtful treatbox for a sad occasion! It makes such a caring alternative to flowers. My friend said "it melted her heart" when she received the mini forget-me-not sympathy letterbox.”

Helpful Report

Posted 3 weeks ago

Hello 👋 Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 3 weeks ago

“Always gorgeous products, in beautiful packaging. A little hiccup this time was sorted really quickly by customer services. My go-to for little thinking of you types gifts for my girls.”

Helpful Report

Posted 3 weeks ago

Hi Beverley, Thanks so much for taking the time to leave us a review. We're delighted to hear that you love our gorgeous products and beautiful packaging. It's fantastic to know that our customer service team was able to sort out your hiccup quickly, ensuring you have the best experience possible. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 3 weeks ago

“I bought myself a subscription to give myself a monthly boost - am not sure if it's as "treat"-y as I'd hoped to be honest. The contents are a bit twee, and if you don't like pumpkin-spiced nonsense, the October one is not for you. Is it worth it? The jury's still out.”

Helpful Report

Posted 3 weeks ago

Hi Rona, Thank you for taking the time to share your thoughts with us. We appreciate your honesty, and we’re sorry to hear that the treat box didn’t meet your expectations. We aim to create a delightful monthly surprise, so your feedback about the contents is invaluable as we strive to improve. If there’s anything specific you’d like to discuss or suggestions you have in mind, please reach out to us at hello@treatboxuk.com. We’d love the opportunity to enhance your experience in the future. Thank you so much - TreatBox 💗

Posted 3 weeks ago

“Each month, I look forward to receiving a beautifully wrapped and thoughtfully filled box of delights from Treatbox.....the contents are never predictable and always in keeping with the month/season/celebration of the time of year. A moment of personal bliss and treats to enjoy 🙂”

Helpful Report

Posted 3 weeks ago

Hi Joanne, Thanks so much for taking the time to leave us a review, we really appreciate it. We're absolutely delighted to hear that you look forward to your TreatBox each month. It brings us so much joy to know that our seasonal surprises bring a little moment of bliss into your life. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day - TreatBox 💗

Posted 3 weeks ago

TreatBox is rated 4.8 based on 5,095 reviews