TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,575 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,575 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 22nd March 2026

620

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, and super customer service, our package was easily diverted to a different address. My mum loved her gift x”

Helpful Report

Posted 1 month ago

Hi Kate, Thank you so much for your wonderful review! We’re thrilled to hear the service was great and that the package could be diverted to a different address, and that your mum loved her gift. We really appreciate your support! Kind regards, Team TreatBox

Posted 1 month ago

“I absolutely love receiving this each month. It's always full of amazing surprises.”

Helpful Report

Posted 1 month ago

Hi Tracey, Thank you so much for your wonderful review! We’re so happy to hear you love receiving TreatBox each month and that it’s always filled with amazing surprises. We really appreciate your support and can’t wait to bring you more treats in future boxes! Kind regards, Team TreatBox

Posted 1 month ago

“The pajamas are amazing I’m very happy with the quality and how cozy they are. I also got a box for my mum for Mother’s Day and she loved them too with the cup as well, I thinks it’s a creamy gift for a girlfriend or any woman in general. I’m very happy with my order.”

Helpful Report

Posted 1 month ago

Hi S, Thank you so much for your wonderful review! We’re thrilled to hear the pajamas are cozy and that the Mother’s Day box was a hit too. It means a lot to us that you’re happy with your order and grateful for friends and family enjoying TreatBox. Thank you for making our day - TreatBox 💗

Posted 1 month ago

“Your service is as always superb as are your products but unfortunately this time Royal Mail let themselves down very badly in carriage and delivery of my subscription box. My box arrived damaged and with 2 edible items missing from it. I have supplied photos below.”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you for getting in touch and for your kind words about our products. I’m really sorry to hear that this delivery didn’t meet our usual standards and that the box arrived damaged with items missing. That’s understandably frustrating. We’d like to make this right. Could you please email hello@treatboxuk.com with your order number and a quick note about the damage and missing items? If you have the photos you mentioned, please attach them as well. We can look into what happened with Royal Mail to prevent it from happening again. Thank you for your patience and for giving us the chance to fix this. Thank you so much - TreatBox 💗 Liebe Grüße, Team TreatBox

Posted 1 month ago

“I have absolutely loved receiving my treat boxes I get so excited to see what’s in them it literally feels like you’ve picked it especially for me.”

Helpful Report

Posted 1 month ago

Hi Emma, Thank you so much for your lovely review! We’re thrilled to hear how excited you are about your TreatBox and that you feel it’s like it’s been picked especially for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗 Kind regards, Team TreatBox

Posted 1 month ago

“Such a good present, with so many different options to add.”

Helpful Report

Posted 1 month ago

Hi Rhiannon, Thank you so much for your lovely review! We're thrilled you enjoyed TreatBox and the variety of options it offers. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 month ago

“I purchased a "sock box" (the 4 pair option) for my niece for her birthday and she loved them. Can't remember how many Treatboxes I have purchased, but each one I've ordered has always been positively received. With lovely quality products, thoughtfully curated. Delivery is spot on, and I never hesitate to recommend when anyone asks.”

Helpful Report

Posted 1 month ago

Hello 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 1 month ago

“Really pleased with this for a gift. My friend doesn’t live close by so this is ideal. I was able to pick from loads of options and find some bits I know she’d love! It arrived in really good time and she was really pleased with the gift!”

Helpful Report

Posted 1 month ago

Hi Lauren, Thank you so much for taking the time to leave a review. We’re delighted to hear the TreatBox is a perfect gift and that you found plenty of options your friend would love. It’s great to know it arrived quickly and that she’s pleased with it. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 month ago

“I have received the monthly treat box for a few months now and I have really enjoy when it arrives. I love the contents and the fact that they match the seasons. I look forward to receiving it. I also have had the advent calendar which is great to open on the count down to Christmas. All items are great quality and some products I have never used before like bloom and blossom creams. The notebooks and small jewellery items are good too”

Helpful Report

Posted 1 month ago

Hi Margaret, Thank you so much for taking the time to leave us a review. We’re thrilled to hear you’ve enjoyed the monthly TreatBox and that the seasonal selections, our 24 Day Christmas Advent, and new finds like Bloom and Blossom products have delighted you. It’s wonderful to know the notebooks and jewellery items hit the mark too. We really appreciate your kind words and can’t wait to keep sending you boxes you love. Warm regards, Team TreatBox

Posted 1 month ago

“My daughter ordered a treatbox for her friend who is coming to the end of her pregnancy and needed cheering up 💕 She told me how much she loves treatbox arriving in the post when I send them to her, so as a little surprize I ordered her one to be delivered and went for a BYO cherry theme 🍒”

Helpful Report

Posted 1 month ago

Hi Joanne, Thank you so much for taking the time to leave a review. We’re thrilled to hear your daughter’s thoughtful surprise was such a hit, and that the Build Your Own TreatBox cherry theme added a lovely personal touch. We love hearing about the special moments TreatBox helps create. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 month ago

“Love my little Treatbox every month. It has given me an opportunity to try new products and teabags which I might not have purchased before. Quality is always excellent and the variety is very good. Looking forward to receiving more xx”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you so much for taking the time to leave us a review. We’re so happy you love the TreatBox and that it gives you a chance to try new products and teabags. We appreciate your kind words about quality and variety. We can’t wait to send you more boxes. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 month ago

“As always the treats were delightful but as a monthly subscriber I was disappointed that the box was late despite having taken my monthly payment and without warning that an item in the box was delayed. Was offered a small discount as compensation.”

Helpful Report

Posted 1 month ago

Hi Lynne, Thank you for your continued support and for sharing your experience. I’m really sorry that the box arrived late and that you weren’t warned about the delayed item. We understand how disappointing that can be, especially as a paying monthly subscriber. We’d like to make this right. Please could you email hello@treatboxuk.com with your order number and a quick note about the delay? Thank you so much - TreatBox 💗

Posted 1 month ago

“Treatbox is the perfect gift to send to let another know you are thinking of them. Love having ability to handpick items and tailor gifts to each recipient. Have used them a few times recently to the delight of friends & family.”

Helpful Report

Posted 1 month ago

Hi Jen, Thank you so much for taking the time to leave us a review. We’re so happy to hear that a TreatBox is the perfect gift to show you’re thinking of someone and that you enjoy handpicking items to tailor each gift. Your kind words mean a lot to our team and motivate us to keep curating special boxes for friends and family. Thank you for making our day - TreatBox 💗

Posted 1 month ago

“Such a lovely way to cheer someone up ! They loved it, Thank you”

Helpful Report

Posted 1 month ago

Hi Joanna, Thank you so much for taking the time to leave us a review, we really appreciate it. We’re so happy to hear TreatBox was a lovely way to cheer someone up and that your recipient loved it. Your kind words mean the world to our team and motivate us to keep curating special gifts that our customers love. Thank you for making our day - TreatBox 💖

Posted 1 month ago

“The box contents was lovely and my son was very happy with his gift”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for taking the time to leave us a review, we really appreciate it! We’re so happy to hear the box contents were lovely and that your son was very happy with his gift. Your support means a lot to us. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 month ago

“If you choose your own box it’s definitely worth it! I order for birthdays and pick-me-ups for friends and the packaging and products are always great”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for taking the time to leave us a review, we really appreciate it! We’re so happy to hear that building your own box works well for birthdays and pick-me-ups, and that you’ve consistently found the packaging and products to be great. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 month ago

“Was a gift for someone else but she absolutely loved it, she said everything was really lovely and she was so pleased with it. Ordering and delivery was really quick and easy and the hand written note was a lovely touch.”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for the wonderful 5-star review! We’re delighted to hear the treat box was a hit as a gift and that everything felt lovely, with quick ordering and delivery, and that the handwritten note added a special touch. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 month ago

“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”

Helpful Report

Posted 2 months ago

“The mini valentines box for my husband was beautifully packaged and contained unique keepsake items ❤️”

Helpful Report

Posted 2 months ago

Hello there, Thank you so much for the wonderful 5-star review! We’re delighted that the mini Valentine’s box for your husband was beautifully packaged and that the keepsake items stood out for you. We truly appreciate you choosing TreatBox and sharing your feedback. Kind regards, Team TreatBox

Posted 2 months ago

“Prepared a 10-item box to send to a friend who needed a pick-me-up, ordered before 4pm on Friday and it arrived on the Saturday without issues, she loved the box and I'm very happy with the whole experience.”

Helpful Report

Posted 2 months ago

TreatBox is rated 4.8 based on 5,575 reviews