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TreatBox Reviews

4.8 Rating 3,165 Reviews

95 %

of reviewers recommend TreatBox

Company Reviews

Product Reviews

4.8

Based on 3,165 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

07866736331

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,
St Leonards on Sea,
TN38 9NL

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TreatBox 5 star review on 19th April 2024

TreatBox 5 star review on 19th April 2024

TreatBox 5 star review on 17th April 2024

Victoria Kirkham-drew

TreatBox 5 star review on 13th April 2024

TreatBox 5 star review on 11th April 2024

Catherine Cairns

TreatBox 5 star review on 11th April 2024

TreatBox 5 star review on 3rd April 2024

391

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the 2023 advent calendar and I'm sorry to say I really didn't feel like it was worth the money and quite disappointing. The normal boxes always seem to be filled with beautiful, cohesive, surprise gifts but this advent just really didn't hit the mark for me. I felt really underwhelmed opening each day which is a shame because I absolutely loved the packaging and the idea of a new gift each day.”

Posted 4 months ago

Hello, Thank you for taking the time to leave us your review. We're genuinely sorry to hear that you didn't have the great experience we strive to provide with our 2023 advent calendar. We understand that tastes can vary, and not every product may resonate with everyone. We truly appreciate your feedback and will take it into consideration as we continue to improve our offerings. It's wonderful to hear that you appreciated the packaging and the concept of a daily surprise. We've received a lot of positive feedback for this year's advent calendar, but we also value your input, as it helps us in our ongoing efforts to create even more captivating and delightful experiences for our customers. If you ever decide to give us another try in the future, we hope to exceed your expectations and provide you with a memorable advent calendar experience. Thank you for taking the time to share your thoughts with us. TreatBox xo

Posted 3 months ago

“I really enjoyed my lovely autumn treat. It was so lovely and gorgeous”

TreatBox 5 star review on 3rd November 2023

TreatBox 5 star review on 3rd November 2023

Posted 5 months ago

Hi Clare 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy and treating themselves! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 months ago

“Overpriced and quality not at all what I expected. Very disappointed.”

Posted 5 months ago

Hello, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 5 months ago

“I've already commented on facebook about the utter disappointment on my daughter's 21st bday box...I thought from the video the presentation looked amazing, instead we got it all shoved in this cheap pink shredded cardboard. Not happy and never got an apology or comment from my Facebook post!”

Posted 1 year ago

Hello Charlie, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 1 year ago

“Box arrived and was clearly too small for the contents, bulging and damaged, the welcome card was marked and stained. I immediately emailed with photos then 2 days later was offered to be sent another box. I didn't receive what I paid for so replied declining the offer making it clear I would not be using your company again.”

Posted 1 year ago

Hi Allison, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. I'm so sorry you did not want this to be rectified, While we'd love the opportunity to regain your trust, we understand how frustrated you must be. My deepest apologies for any inconvenience we have caused you. Thank you so much - Treatbox 💗

Posted 1 year ago

“I ordered a Christmas themed box for my friend in the U.S - she’s just received it and is delighted 😊”

TreatBox 5 star review on 15th December 2022

Posted 1 year ago

Hey there! Thank you so much for taking the time to leave us your super amazing review! We just love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox x

Posted 1 year ago

“Purchased to brighten up a colleagues day as she was having a rough couple of weeks and this did exactly what it should! She was shocked but grateful and at one stage hugged the box and told us she could feel the love. Defo helped to remind her she was valued and well thought of at a very difficult time both professionally and personally for her. Gifts were lovely and worth every penny. Will defo order again in the future. 😍”

TreatBox 5 star review on 29th November 2022

Posted 1 year ago

Hey there! Thank you so much for taking the time to leave us your super amazing review! We just love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox x

Posted 1 year ago

“A cheery greeting from the team when I put in order. Cheered me up! Most importantly, I wasn’t sure if I had correctly added a message to my order, so emailed last night. I had a reply first thing this morning. THAT is excellent service. Prices are reasonable and the choice of gifts is incredible. Hadn’t heard of Treatbox before. So far, an extremely positive experience 👍👌🏼”

Posted 1 year ago

Hi there! Thank you so much for taking the time to leave us your super lovely review! We just love hearing that our customers are happy and we love that you enjoy making others smile too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox x

Posted 1 year ago

“The recipient of the treat box I sent had lost her Mum. She was touched by the gesture and is going to have the angel wings with her at her Mum’s funeral next week as a reminder that our thoughts are with her even though we can’t be there in person. The treat box was beautiful, reasonably priced, delivered promptly and a great alternative to sending flowers. Thank you.”

Posted 1 month ago

Hello Salli👋 Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 month ago

“WARNING DO NOT ORDER FROM HERE. Hugely disappointed and honestly, a bit disgusted with this service. They incorrectly printed my delivery label, so didn’t deliver my gift to my friend but didn’t actually let me know it hadn’t been delivered and had been returned to sender. I had to ask my friend if it had been arrived (ruining the surprise element of the gift) and then email them, at which point they acknowledged their mistake for the incorrect printing of the label. They then tried to charge me extra to re post the gift despite THEIR error. And then when I asked for a refund, charged me 25%. Very shameful way of doing business, would not recommend and will definitely be going elsewhere.”

Posted 1 month ago

“Great choice of treats to choose from for all occasions!”

Posted 2 months ago

Hello👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness ! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“The box is absolutely lovely, but it would be good to have an option to choose between a feminine and masculine option. I bought this birthday countdown box for my boyfriend and the gifts are somewhat geared towards women.”

Posted 2 months ago

Hello Nadia👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We apologise you felt the Advent was more feminine and will definitely consider your suggestion of a masculine option . It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“All Treatboxes I’ve ordered have been great fully received by the friends I’ve sent them too. Lovely items in the boxes available too.”

Posted 2 months ago

Hello there👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating others to a lovely TreatBox! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day! - TreatBox 💗

Posted 2 months ago

“Sister really appreciated the items- quick delivery with great communication.”

Posted 2 months ago

Hi Zoe👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“My daughter in law loved her treatbox . Thank you so much ❤️”

TreatBox 5 star review on 25th January 2024

TreatBox 5 star review on 25th January 2024

TreatBox 5 star review on 25th January 2024

TreatBox 5 star review on 25th January 2024

TreatBox 5 star review on 25th January 2024

TreatBox 5 star review on 25th January 2024

Posted 3 months ago

Hello Sharon 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Treatbox gifts are a lovely idea to treat yourself when you’re in need of a little pick me up or to gift to others if you want to put a smile on someone’s face. I always get excited when I see my box has arrived!”

Posted 3 months ago

Hello Hayley👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day! - TreatBox 💗

Posted 3 months ago

“I ordered a treat box as part of a leaving gift for a colleague. They loved it! The ordering process was so simple although I had difficulty choosing what to include because there are so many lovely items! As an added bonus was able to send the treats directly to my colleague through the post. Great gift idea, would definitely recommend.”

Posted 3 months ago

Hi Paulene👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 3 months ago

“I ordered 2 of the cable bags for my friend who has a ****load of cables in his van and its constantly in a mess. The quality of the bags is good, what would be an even better idea - a larger bag. Then it would be not only an amusing present, it actually would be a practical and useful one. Maybe the size of a pillowcase, or sack, I would have rather paid for one large instead of 2 small. Am sure he will make good use of them though.”

Posted 3 months ago

Hello👋 Thank you so much for taking the time to leave us your review! We will definitely consider your suggestion of a larger bag. We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 3 months ago

“Loved receiving my treatbox. It was a bit of a self care treat. Gonna use the face mask when on leave next week. Afraid the biscuit didn't make it past 10 mins after opening. Very yummy!”

TreatBox 5 star review on 24th January 2024

Posted 3 months ago

Hey Nina👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 3 months ago

“Loved my treat box. Lots of items to choose from and quick delivery. One item smaller than expected but still happy overall.”

Posted 3 months ago

Hey 👋 Thank you so much for taking the time to leave us your amazing review! We're sorry to hear that one item was slightly smaller than expected but glad you still liked the box and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 3 months ago

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TreatBox is rated 4.8 based on 3,165 reviews