TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,448 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,448 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 31st January 2026

608

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A little Christmas gift for my sister and she absolutely loved it !”

Helpful Report

Posted 1 month ago

“Excellent service and products. Would recommend”

Helpful Report

Posted 1 month ago

Hello 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 3 weeks ago

“I have done I 3 orders in 2 weeks and each of them have been lovely and I love the hand written messages. I also wrote my email address wrong so I didn’t receive a confirmation and when I contacted they were so helpful and quick. Highly recommend this company definitely have more orders I need to get in. Really cute selections of gifts as well.”

Helpful Report

Posted 1 month ago

Hi Mirabelle, Thank you so much for your lovely words! We’re thrilled you’ve enjoyed all three orders in such a short time, and we’re especially glad you loved the handwritten messages. I’m glad we could sort out the email issue quickly too. Your recommendation means the world to us. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“I've ordered a few Treatboxes for friends and family and everyone has loved them. I love the fact that I can pick out the items I know the recipient would like, and there is so much choice! I've sent to people in their 20's & 30's right through to the latest box, which was for my 90 year old aunt!”

Helpful Report

Posted 1 month ago

Hi Trish, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that TreatBoxes have been a hit with friends and family, and that you love the ability to tailor items for every recipient. It’s great to know there’s something for everyone across the ages. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“A lovely little gift for when you can’t say it with words.”

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Posted 1 month ago

“Got a custom TreatBox as an early Christmas gift for my boyfriend. As we’re not able to spend the holidays together. He loved the items in it. Shipping was super fast, and it got to him just when I needed it to!”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear the TreatBox was a thoughtful early Christmas gift and that the items were loved. Happy to know the shipping was fast and it arrived right when you needed it. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“I ordered the Treatbox as a surprise for Christmas. It came quickly but unfortunately the mug was broken. I contacted Treatbox who arranged for a replacement - which arrived the next day! My daughter was really happy with what was in the box. Such good value for money. She really loved the mug and coaster. Will definitely order again, the customer service alone was 5 stars!!”

Helpful Report

Posted 1 month ago

Hi Sue, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear the replacement mug arrived quickly and that your daughter loved the TreatBox. We’re especially glad the value and our service met your expectations. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“Purchased as a surprise for a family member, they were thrilled and said it was a beautiful gift 💝”

Helpful Report

Posted 1 month ago

“I purchased two treat boxes for my daughters to celebrate the start of the Christmas holidays. A lovely gift and both girls loved the selection of goodies. The only thing that was a bit underwhelming was the hot chocolate sachet in comparison to the can of iced coffee. Lovely earrings, Christmas socks & coasters Love the gingerbread theme xx”

Helpful Report

Posted 1 month ago

Hi Laura, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear the treat boxes were a lovely gift and that your daughters enjoyed the selection. We’re glad the gingerbread theme and the little extras brought a festive touch. We appreciate your note about the hot chocolate sachet and will pass that along to our team as we continually look to improve. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“Ordered a Treat Box ‘Mini Special Friend’ item for a colleague/friend as an additional leaving gift. Delivered straight to the recipient - they absolutely loved it! Chose specific date for delivery which was perfectly delivered on time. Would definitely recommend. 🤩🌟”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear the TreatBox was delivered on time and that your colleague/friend loved it. We’re glad it made a great leaving gift. We can’t wait to welcome you back for your next TreatBox soon. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“Quality of the pj's was excellent, only gutting thing was the box was all bashed and sides damaged. It did put me off ordering a second pair.”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you for sharing your feedback. We’re glad you’re happy with the quality of the pj’s, and we’re sorry the box arrived damaged. That’s not the experience we aim for. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

““Absolutely happy with my Treat Box purchase! Super fast service and personalised exactly how I wanted. I sent this to my best friend and it made her day ⭐️”

Helpful Report

Posted 1 month ago

“Brilliant service with quality goods. Swift delivery too. Very pleased”

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Posted 1 month ago

Hi Tricia, Thank you so much for your wonderful review. We’re thrilled you were happy with the service, quality goods, and swift delivery. We truly appreciate your support and can’t wait to serve you again. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“Very nice. Loved it! Well packed”

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Posted 1 month ago

“Oh my goodness my box was adorable! I loved it so much. Delicately put together, I didn’t want to move my items because ot was so stunning to look at. Every females dream comfort and pamper items! Will definitely be ordering again in the future.. even if it is for myself 🥰”

Helpful Report

Posted 1 month ago

Hi Kerry, Thank you so much for sharing your wonderful feedback! We’re thrilled you found the TreatBox adorable and loved the pamper items. We can’t wait to welcome you back for your next TreatBox, especially if it’s for treating yourself again. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“I love this company , however it is very expensive. The quality of the items are good. I don’t see how they can charge £4-5 for a very cute but tiny pack of candy floss. Seems crazy. Well packaged and will definitely buy again when they have a sale on.”

Helpful Report

Posted 1 month ago

Hi Miss, Thank you for sharing your feedback. We’re glad you love the company and the quality, we will keep in mind your feedback about pricing as we are always looking for ways to improve. If there’s anything else we can help with in the meantime, please email hello@treatboxuk.com. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“Gutted to say that the box I ordered was damaged when it arrived, and there was an earring back missing.”

Helpful Report

Posted 1 month ago

Hi Sophie, We’re really sorry to hear your box arrived damaged and that an earring back was missing. This isn’t the experience we want for TreatBox, and we’d like to make it right. Please email hello@treatboxuk.com with your order number and, if possible, a quick photo of the box contents. We can arrange a replacement for the damaged item or offer a suitable remedy. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“amazing concept of a business and loved the gift I bought! Customers service was excellent after I made a little mistake with my order! Thank you so much will definitely be using treat box again :)”

Helpful Report

Posted 1 month ago

Hi Eleni, Thank you so much for your lovely review! We're thrilled you love the TreatBox concept and that our team could help after your order hiccup. We’re grateful for your support and can’t wait to welcome you back for your next TreatBox. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

“Quick delivery, lovely packaging”

Helpful Report

Posted 1 month ago

“I love ordering from treatbox as the gifts are always presented beautifully and the products are great quality. I am always notified of when my deliveries are being sent and when to expect them depending o the time they were ordered.”

Helpful Report

Posted 1 month ago

Hi Cara, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear the gifts are presented beautifully, the quality is great, and that you’re kept informed about your deliveries. We can’t wait to welcome you back for your next TreatBox soon. Thank you for making our day! TreatBox 💗

Posted 3 weeks ago

TreatBox is rated 4.8 based on 5,448 reviews