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TreatBox Reviews

4.8 Rating 5,094 Reviews
94 %
of reviewers recommend TreatBox
Company Reviews Product Reviews
2,294
 Questions Metrics Info
4.8
Based on 5,094 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read TreatBox Reviews

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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Priya
Unverified Reviewer
>
“Their customer service is bloody amazing. I mistakenly made an order and helped me cancel it and get a refund. They also helped when I ran into some complications at check out and were so wonderful! I really cannot recommend this company enough!”
Helpful Report
Posted 8 months ago
Hello Priya 👋 Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and you were happy with the service you received from our team. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 8 months ago
Barry Simpson
Verified Buyer
“I received the wrong pattern on my wife’s PJs but to be honest the ones you sent where first class and I know my wife will love them thank you”
Helpful Report
Posted 1 hour ago
Shannon Mead
Verified Buyer
“My sweet friend loved her Birthday Surprise box. She was so happy, she wanted to know how she could a gift to a friend who was down and needed a pick me up. I was very happy to pass on the info... Beautiful product choices and always received enthusiastically!”
Helpful Report
Posted 1 day ago
Delene McCulloch
Verified Buyer
“I sent a Treatbox as a birthday gift. The birthday girl loved it. I love that you can build your own and tailor the high quality gifts to the recipient and it is beautifully packaged and posted so promptly, not sure how you and your team do it!!”
Helpful Report
Posted 1 day ago
Rachel Hembury
Verified Buyer
“Another wonderful gift delivered promptly and lovely quality”
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
“Lovely present! Nicely packed.”
Helpful Report
Posted 2 days ago
MANDY J BROWN
Verified Buyer
“I purchased a Christmas Treat box and added extras to suit as a gift for a Gruend and they absolutely Loved it .. ! Highly Recommend this site 🙌”
Helpful Report
Posted 3 days ago
Anonymous
Verified Buyer
“Bought this TreatBox for my best friends birthday. She was so pleased with it; the products are wonderful and her bathroom smelt like a spa. Really lovely gift!”
Helpful Report
Posted 5 days ago
Katie Clarke
Verified Buyer
“I ordered this for a friend. I was surprised how quickly it arrived, I placed the order on a Thursday night and by Saturday afternoon I had an email saying it had been delivered. I had it delivered directly and my friend messaged saying how much she loved it! She is vegan and said the biscuit was lovely too! So I would definitely order again from here, this was my first time using treatbox but it definitely won't be the last.”
Helpful Report
Posted 6 days ago
Anonymous
Verified Buyer
“Disappointing - Order was unfortunately undelivered, the only option offered by customer service was to arrange another delivery at an additional cost. Still awaiting a customer service follow up and it is has been 4 working days since the issue was raised.”
Helpful Report
Posted 6 days ago
Katy-Ann Webb
Verified Buyer
“Always beautiful - love treating my daughters with these, the products are such high quality and gorgeously presented.”
Helpful Report
Posted 6 days ago
Amanda Roberts
Verified Buyer
“Excellent! Quick delivery, excellent customer service and really impressed with the products!”
Helpful Report
Posted 1 week ago
Michael Pennock
Verified Buyer
“Bought for Xmas present”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“very great gift! thank you”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“I ordered a TreatBox recently, and honestly, it felt like sending a little hug through the post. The way everything was packed made it feel so thoughtful and personal, almost like it was put together just for me. The items were genuinely lovely — not cheap fillers — and the presentation really made me smile. Delivery was quick too, which I appreciated because it was a last-minute gift. Overall, it felt warm, heartfelt, and worth every penny. I’ll definitely be using TreatBox again whenever I want to make someone feel special.”
Helpful Report
Posted 1 week ago
JANE DUNNE
Verified Buyer
“Was a treat for a friend she loved it and delivered on time -”
Helpful Report
Posted 1 week ago
Melissa Wilkins
Verified Buyer
“Perfect gift for a friend who has just suffered a loss. Can tailor the boxes to choose exactly what you want and make it really thoughtful. Beautiful things to choose from.”
Helpful Report
Posted 1 week ago
Michelle Bennett
Verified Buyer
“Lovely early Christmas treatbox ordered for a friend. She was stunned by the surprise. Beautiful layered packaging, tissue wrapped and finished with a hand tied ribbon. Great way ro treat someone special!”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Ordered 2 parcels, each with different items. All beautifully packaged and quality items. Quick dispatch. Big issues with Royal Mail for delivery of both parcels, which were going to separate addresses, but Molly was very helpful in tracking parcels down for me.”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Perfect gift. Very easy to order and quick delivery. Highly recommend!”
TreatBox 5 star review on 21st November 2025
Helpful Report
Posted 1 week ago
Toni Gross
Verified Buyer
“Outstanding customer service and gorgeous products I first ordered from you 2 years ago and I will definitely be ordering again in the next couple of weeks. Thank you x”
Helpful Report
Posted 1 week ago
TreatBox is rated 4.8 based on 5,094 reviews
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