TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.81

4.8 Rating 4,563 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 4,563 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their customer service is bloody amazing. I mistakenly made an order and helped me cancel it and get a refund. They also helped when I ran into some complications at check out and were so wonderful! I really cannot recommend this company enough!”

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Posted 2 months ago

Hello Priya 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and you were happy with the service you received from our team. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Sent the 7 day advent wedding countdown treat box to my niece who is getting married on 7/6/25 , she said it made her cry, she loved it and said it was an amazing idea and made the week before her wedding that little bit more special”

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Posted 2 days ago

“My daughter loved her treatbox”

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Posted 2 days ago

“The idea of the box and the box itself is lovely and was received gratefully from my friend but, the biscuit was a different shape to what was advertised (it came round instead of a star). It didn’t say on the listing that an alternative shape might be sent and I did choose the box as it had the star shape. I know it isn’t a huge issue but would rather it say the item may vary on the item description (I couldn’t see when I went back to check). I did email Treatbox on the 16th May before writing this review but unfortunately, it’s now the 31st May and I still haven’t received a reply.”

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Posted 2 days ago

“Beautiful treats and gorgeous PJs.”

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Posted 2 days ago

“I love Treatbox!”

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Posted 2 days ago

“Great quality. Beautiful idea and fantastic that the card is hand written. Lots of options for gift ideas.”

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Posted 4 days ago

“I first saw TreatBox on Instagram and loved the ad - it looks so personal. I ordered one of the TreatBoxes as part of a birthday gift for my fiance. I had so much fun on the website looking at different options and making it personal to him. So easy and straightforward to order and the delivery was really fast too. The best part was his reaction - salted caramel biscuits and gin fizz sweets were such a hit as well as all of the other treats. Looking forward to ordering some more TreatBoxes soon!!”

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Posted 4 days ago

“I bought the treatbox of 10 treats with a couple of personalised additions for a friend who lives far away. I wanted her to feel spoiled and she did! I asked for pics as I could not pack the things myself and she shared some, everything was beautiful and just as expected. I think the service is very good value. I used international shipping and it was very quick! I usually have time to shop around for things for this friend but I was able to sent a lot of really usable stuff this time for a much more reasonable price. I love how much choice there is!”

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Posted 4 days ago

“As always, a great variety of gifts, beautifully packaged.”

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Posted 4 days ago

“I’m wet impressed. Great choice of products, great quality and speedy delivery. Put a smile on my face!”

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Posted 5 days ago

“These boxes are gorgeous, I come back to them every-time 🫶🏼 perfect gift material! Beautifully wrapped and such lovely gifts inside with a massive range of bits to choose from.”

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Posted 5 days ago

“Loved all the options you can have, I went for the one where you can choose your own treats. Some super lovely options and really quick delivery! And of course perfectly packaged, very happy with my purchase.”

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Posted 6 days ago

“I ordered my TreatBox to be delivered direct to my friend who wasn’t feeling very well. She loved receiving the TreatBox and said it really cheered her up. Great speedy delivery as always too. Thank you.”

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Posted 6 days ago

“completely tarnished jewellry, awful quality”

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Posted 6 days ago

“One of the best websites I've used, be it for gifts to send to friends and family or just to treat myself xx”

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Posted 1 week ago

“Cute gift, perfect to make someone’s day! Good quality treats.”

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Posted 1 week ago

“Bought a 5 item TreatBox for a friend who is going through a difficult time. She loved it and said it had cheered her up which was amazing to hear. Would highly recommend and will definitely shop again.”

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Posted 1 week ago

“Hi just want to say thank you for the treatbox and my girlfriend loved it . It was my first time ordering . However i just want to write that i ordered a keyring which was a rectangle shape but i found out my gf received a circle shape one. I’m not really fussed about it but its just that the picture i selected was a rectangle shape but she received a different shape . Thank you.”

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Posted 1 week ago

“Outstanding customer service. Beautiful pyjamas lovely packaging thankyou.”

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Posted 1 week ago

“Love the keyring I purchased for my son's dad. Really well made and very good material. Very happy and would recommend. Arrived super fast too! Thanks 😊”

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Posted 1 week ago

TreatBox is rated 4.8 based on 4,563 reviews