TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,609 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,609 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

Write Your review

Tell us how TreatBox made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TreatBox 5 star review on 22nd March 2026

619

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their customer service is bloody amazing. I mistakenly made an order and helped me cancel it and get a refund. They also helped when I ran into some complications at check out and were so wonderful! I really cannot recommend this company enough!”

Helpful Report

Posted 1 year ago

Hello Priya 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and you were happy with the service you received from our team. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Now my favourite place to treat others, they have absolutely everything, really happy with my order.”

Helpful Report

Posted 6 hours ago

“The subscription box was a week or more late, apparently because one valuable item was held up in customs. I wonder what item that was when I opened the box. The single pencil? The tiny notepad? The sample sizes of tasteless jam and honey - the type you get for free in cafes and restaurants? The tacky cheap plastic mini lunch bag that was the sort you would get in a pound store? Basically, it was rubbish. The box itself was crushed. There was no apology inside to say sorry about the delay. No booklet explaining what was inside. No pretty packaging. Some (most) of the items went straight in the bin. It was probably worth a quarter of what I paid for it. I am so relieved I tried it out myself first, because I was going to arrange a monthly subscription as a gift for someone. Absolutely not doing that now. It is such a pity because this box used to be beautiful. I bought a long subscription for a friend about five years ago and it used to be so beautiful - definitely worth every penny back then, and the feel good highlight of her month. I would have been so embarrassed if I had unwittingly sent this cheap rubbish to her unseen. Never again.”

Helpful Report

Posted 9 hours ago

“Amazing as always, shipped so quickly and the recipient loved it 😍”

Helpful Report

Posted 9 hours ago

“My Daughter loves getting her TreatBox!! I surprise her now & again!! 😍”

Helpful Report

Posted 9 hours ago

“A gorgeoys gift for my little girl when she was poorly - she loved all of the contents and also how pink and pretty the box was!”

Helpful Report

Posted 10 hours ago

“Beautiful Treat Box, really thrilled with the quality and presentation of the box.”

Helpful Report

Posted 10 hours ago

“Lovely treat for my friend, great gifts packaging ad delviery”

Helpful Report

Posted 10 hours ago

“The products in the boxes are really nice and good quality, useful products and items you can use everyday:D”

Helpful Report

Posted 10 hours ago

“When you can’t decide what to buy someone this is the site to visit. A lovely choice of items presented beautifully with a handwritten note. Very affordable and a nice surprise for the recipient.”

Helpful Report

Posted 10 hours ago

“I’ve ordered few times on different occasions - I love how easy it is to build something you want for that special someone and also the smile and appreciation afterwords is amazing and heart warming! Thank you for a beautiful and amazing service. Sigita”

Helpful Report

Posted 11 hours ago

“Treatbox was recommended to me by a friend. I bought the exam packs for my daughters. The choice of items available is excellent. The boxes are beautifully packed making the gift very personal. Highly recommended. Just hope someone buys me one!”

Helpful Report

Posted 3 weeks ago

Hi Catherine, Thank you so much for the wonderful 5-star review! We’re glad TreatBox came recommended and that you’re happy with the exam packs and the selection. Your kind words mean the world to us. We hope someone buys you one too! Kind regards, Team TreatBox

Posted 3 weeks ago

“Brough as a gift, to let them know I was thinking of them during a difficult time. A lovely box, with lovely gifts.”

Helpful Report

Posted 3 weeks ago

Hi Vicki, Thank you so much for the wonderful 5-star review! We’re thrilled TreatBox was a lovely gift during a difficult time and that you loved the gifts. Your kind words mean the world to us. Kind regards, Team TreatBox

Posted 3 weeks ago

“Great service! The boxes are a great way to send someone you love a little something if you can't be there ☺️”

Helpful Report

Posted 3 weeks ago

Hi Nicola, Thank you so much for the wonderful 5-star review! We’re thrilled TreatBox helps you send a little something to someone you love when you can’t be there. Your kind words mean the world to us. Kind regards, Team TreatBox

Posted 3 weeks ago

“I love using TreatBox to buy friends & family bday gifts. You can create your own box with a reasonable price and is such a cute gift for us gurlies. Definitely recommend!!!”

Helpful Report

Posted 4 weeks ago

Hi Bene, Thank you so much for the wonderful 5-star review! We’re thrilled TreatBox is a go-to for gifting friends and family, and that you find it cute and well-priced. Your recommendation means the world to us. Kind regards, Team TreatBox

Posted 4 weeks ago

“All was amazing, however the heart hair clip broke on the way to the recipiant. It was in the same packaging as it was delivered to me before i sent it to the recipiant.”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you so much for your 4-star review and for sharing your experience. We’re glad all else was amazing, and we’re really sorry the heart hair clip broke in transit. Please reach out with your order number and we’ll arrange a replacement or a suitable remedy right away. Kind regards, Team TreatBox

Posted 4 weeks ago

“I love treatbox. I have had the monthly subscription for a few months now and love my monthly suprise, always great products.”

Helpful Report

Posted 1 month ago

Hi Emma, Thank you so much for the wonderful 5-star review! We’re thrilled that you’re enjoying TreatBox and looking forward to each monthly surprise. Your support means the world to us. Kind regards, Team TreatBox

Posted 4 weeks ago

“I ordered a little treat for sister (I love being able to sebd it directly) Service is alway amazing It made my sister's day!”

Helpful Report

Posted 1 month ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 4 weeks ago

“These are such lovely boxes of joy! I got one for my mum for mother's day and so far I've had 2 of my own as part of the monthly subscription. I love the surprise of not knowing what's inside, and everything feels like it's been selected carefully and a lot of thought has gone into the boxes.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for the wonderful 5-star review! We’re thrilled you and your mum are enjoying TreatBox and that the monthly surprises feel thoughtfully curated. Your kind words mean a lot to us. Kind regards, Team TreatBox

Posted 4 weeks ago

“What a lovely gift and so easy to use! I bought a 10 piece choose your own so I could add the things I knew my friend would like and appreciate! Such a wonderful treat, perfect for any occasion but wonderful for a random act of kindness to some who needs a little a lift, now to try a send some hints to the better half for a treat box! Haha!”

Helpful Report

Posted 1 month ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 4 weeks ago

“A lovely selection of goodies, love the skincare products and the sweets were tasty too!”

Helpful Report

Posted 1 month ago

Hi Camilla, Thank you so much for the lovely 4-star review! We’re delighted you enjoyed the skincare and the sweets. Your support means a lot to us. Kind regards, Team TreatBox

Posted 4 weeks ago

TreatBox is rated 4.8 based on 5,609 reviews