TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 4,981 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 4,981 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 18th October 2025

586

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their customer service is bloody amazing. I mistakenly made an order and helped me cancel it and get a refund. They also helped when I ran into some complications at check out and were so wonderful! I really cannot recommend this company enough!”

Helpful Report

Posted 7 months ago

Hello Priya 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and you were happy with the service you received from our team. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“It was my birthday and I received an email offering a 50% off birthday treat box. So decided to treat myself and order one. When it arrived I was so excited to open it from having received a box in the past but I was so disappointed. I couldn’t use anything in the box because of allergies, or I don’t have a bath or didn’t like the colour/design of socks. I emailed the team to ask if they could offer a solution. They confirm that I was missing an item and offered me to pick an item, hoping this would resolve my issue but I felt this wasn’t enough. No other offer was made and I had to return the treat box at my own cost to get a refund. Really disappointing customer service. I will certainly never be using them again and certainly not recommending to friends and family. Their are plenty of alternative treatments box companies out their wanting my business”

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Posted 1 day ago

“Treated myself, to a build your own box, loved everything, ive also treated myself to the monthly subscription and looking forward to receiving my first one in November, gutted I didn't know about treatbox sooner. Amazing products 😍”

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Posted 1 day ago

“Hi I have bought two pairs of these pj really satisfied with the quality, come wrapped beautifully and such a lovely surprise for people to get them though the post.highly satisfied with my purchase.”

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Posted 1 day ago

“Ordered the pumpkins pyjamas and socks on a Friday and received them on the Sunday. So comfy and quality is amazing, absolutely love them. Would highly recommend ordering from treatbox 😊”

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Posted 1 day ago

“It was a gift for my daughter and she loved it! She loved the pJ’s and they are lovely and soft.”

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Posted 1 day ago

“Ordered this as a treat for my daughter, ordered it on the Thursday, it was delivered on the Friday morning! She absolutely loved it! Autumn, Halloween and pumpkins are our favourite so the whole box was a winner! Also loved that the iced coffee was a milk alternative! Great quality and great variety of gifts and got a 15% off code for my next order! Very happy, would recommend and will definitely be ordering again!”

Helpful Report

Posted 3 days ago

Hi Sarah, Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that your order arrived quickly. We are so happy to hear that your daughter loved your TreatBox! It's so good to hear that you are pleased with our wide range of products and gift boxes. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 2 days ago

“Lovely treat box for my lovely mum. Thank you so much. It really made her smile.”

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Posted 3 days ago

Hi Daisy, Thanks so much for taking the time to leave us a review, we really appreciate it. It's so good to hear that your TreatBox made your mum smile. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 days ago

“My friend loved her TreatBox gift! Items are good quality and as described. Delivery was super fast. Thank you!”

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Posted 4 days ago

“Really fun to get the subscription box with some treats every month. The contents are always lovely. Sometimes there are things to gift or keep. The socks are so soft!! And they wash really well.”

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Posted 5 days ago

“My friend received this in only a few days. She Face-timed me with a beaming smile. She said it was such a lovely little gift that lifted her heart. She showed me the packaging and we both said how lovely it was. Very pretty and beautiful quality. I would definitely recommend this company.”

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Posted 6 days ago

“The team is super supportive and professional! The box and the products are great! Thank you!!!”

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Posted 1 week ago

“I've used TreatBox a few times to send gifts to friends and family and love that I can put together a very personalised present together at a reasonable price.”

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Posted 1 week ago

“Disappointing. I was offered a half price birthday box, normally £35. No way did the contents add up to £35. There was a biscuit, a lip mask, a piece of thick paper with the libra star formation, a hair band for when you do make up, socks and a bubble bath which sells on amazon for about £3.75. I won't buy again.”

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Posted 1 week ago

“Ordered the Autumn box with pj's, absolutely gorgeous! Chose the pj's box as I wanted a second pair. The mug, hot chocolate, marshmallows with toaster and the cinnamon roll are perfect for your sofa moments! Plus i had a pair of socks included! Fabulous TB, always lifts your wellbeing.”

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Posted 1 week ago

“I love treatbox, they've beautiful quality products wrapped with care and shipped quickly. It honestly looks so expensive and feels like a real luxury”

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Posted 1 week ago

“Got through Voxi Drop, was nice to get for free.”

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Posted 1 week ago

“I love it such a nice pick me up box”

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Posted 1 week ago

“The quality of the pj’s are wonderful. Socks too! Packaging is gorgeous, considered with care”

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Posted 1 week ago

“came in great timing, all the bits were super cute and perfect for a friend recovering from surgery”

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Posted 1 week ago

“Amazing service, such a quick turnaround Box looks lovely”

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Posted 1 week ago

TreatBox is rated 4.8 based on 4,981 reviews