TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 4,993 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 4,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 21st October 2025

587

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got through Voxi Drop, was nice to get for free.”

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Posted 1 week ago

“Delivered quickly. Nice box.”

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Posted 3 weeks ago

“I brought this as a leaving-new home-new job gift for my daughter. As she loves the autumn months it was a perfect time and gift.”

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Posted 1 month ago

“Cute little planner and note book. Matching the autumn vibes, so perfect for this season 🍁”

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Posted 1 month ago

“Great little set. Pen writes really well.”

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Posted 1 month ago

“I extremely like the quality of the books provided aswell as the pen, the quality is outstanding.”

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Posted 1 month ago

“Well presented”

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Posted 1 month ago

“my frend really like it but it was over priced and one item did not come don,t worry i,m not not botherd thank you”

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Posted 2 months ago

Hello 👋 Thank you for your feedback, we’re so pleased your friend liked the TreatBox. We’re really sorry to hear that an item was missing. Please do reach out to us at hello@treatboxuk.com and we’ll be happy to assist you with this. Thank you for choosing TreatBox 💗

Posted 2 months ago

“This was brought as a gift, and was well received, enjoying the treats very much.”

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Posted 2 months ago

Hello Sheila 👋 Thank you for taking the time to leave us a review! We’re so happy to hear the gift was well received and the treats are being enjoyed! Thank you for choosing TreatBox to make someone’s day a little brighter. Thank you for choosing TreatBox 💗

Posted 2 months ago

“Totally recommend 👌”

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Posted 2 months ago

Hello 👋 Thank you for taking time to leave us a review! We're so pleased to hear you would recommend us to family and friends. We can't wait to be your go-to for your next occasion. Thank you for choosing TreatBox 💗

Posted 2 months ago

“Very quick delivery and well presented”

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Posted 2 months ago

Hi Hannah, Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Great gift ideas”

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Posted 3 months ago

Hello Susan 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Arrived amazingly quick, thank you! My colleague loved it....was a very sentimental gift for her. Thank you”

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Posted 3 months ago

Hello Denise 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Rlly good packing, nice quality of the stuff included in the gift. Although tracking on the site should be more efficient, otherwise everything all sorted!! Totally recommended”

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Posted 3 months ago

Hello 👋 Thank you so much for taking the time to leave us a review! We're really pleased to hear you were happy with the packaging and the quality of the treats. We appreciate your feedback on the tracking system, we're always looking for ways to improve, and this will be passed on to the team. Thanks again for recommending us! Thank you for choosing TreatBox 💗

Posted 3 months ago

“Absolutely loved my purchase as usual! I ordered the lucky dip bag and it was full of goodies, my favourite being the fudge and the socks (the socks always feel so nice). Unfortunately it took nearly a week to arrive (48hr tracking when started it was 24hrs)”

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Posted 4 months ago

Hello Laura 👋 Thank you so much for your kind words, we’re so pleased to hear you loved your lucky dip bag, especially the fudge and socks (we agree, the socks are always a winner!). Our sincere apologies for the delay in delivery. The product description does highlight that this item is shipped up to 5 working days after the order is placed and is sent using our Tracked 48 service. We completely understand how frustrating delays can be and truly appreciate your patience. Thanks again for your continued support - TreatBox 💗

Posted 4 months ago

“Was very pleased with this. Just a shame that the biscuit was completely broken on arrival. Not the fault of the seller though!”

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Posted 4 months ago

Hello Georgina 👋 Thank you so much for your lovely review, we're really pleased to hear you were happy with your TreatBox! We're sorry to hear about the biscuit arriving broken. While it’s out of our hands once it leaves us, we’re always happy to help, so please feel free to get in touch at hello@treatboxuk.com and we’ll do our best to make it right Thank you for choosing TreatBox 💗

Posted 4 months ago

“I ordered a lovely selection of 10 items for my sister's birthday who was super pleased. She especially loved all the dog mama items and the yummy biscuit which, in her words, was 'soooo good'. I ordered the box in April to be delivered at the beginning of June but the box sadly didn't arrive. However, the TB team were super quick to sort out another box the day I emailed them & it arrived the next day. Cheers TB :-)”

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Posted 4 months ago

Hello Sandra 👋 Thank you so much for your kind review and sharing a photo with us! We’re so pleased your sister loved her birthday TreatBox, especially the dog mama items and that delicious biscuit (we love hearing that!). We’re really sorry the original box didn’t arrive as planned, but we're glad we could quickly make things right for you. Your patience and understanding mean a lot, and we're so happy everything arrived in time to celebrate. Cheers to you too – and thank you again for choosing TreatBox! 💗

Posted 4 months ago

“Love the experience of choosing my own box for my friend and she loved it. Only downside (some feedback), she wasn't home when it got delivered and its only because I checked the royal mail website that I saw and organised a redelivery! They left a card but obviously she didnt know what it was”

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Posted 4 months ago

Hello Charlotte 👋 Thank you so much for your lovely review, we’re so pleased to hear your friend loved her TreatBox and that you enjoyed creating it for her! We really appreciate your feedback regarding the delivery experience. While we rely on Royal Mail to leave a card when the recipient isn’t home, we completely understand how it could be confusing if it’s not clear what it relates to. We'll definitely take this on board and continue working on ways to improve the gifting experience from start to finish. Thank you again for your support! Thank you for choosing TreatBox 💗

Posted 4 months ago

“This is a lovely monthly treat to myself. I don’t always like everything in the box but I’m always happy overall. I love the socks - we have had 4 months in a row though 😆”

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Posted 4 months ago

Hello Jacqui 👋 Thank you so much for your feedback! We're so pleased to hear you enjoy your monthly TreatBox and that it's a lovely little treat for yourself. We completely understand that not every item will be to everyone's taste, but we’re glad you're happy overall. Noted on the socks, we’ll be sure to pass that on to our creative team! 😊 Thanks again for your continued support Thank you for choosing TreatBox 💗

Posted 4 months ago

“Hi just want to say thank you for the treatbox and my girlfriend loved it . It was my first time ordering . However i just want to write that i ordered a keyring which was a rectangle shape but i found out my gf received a circle shape one. I’m not really fussed about it but its just that the picture i selected was a rectangle shape but she received a different shape . Thank you.”

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Posted 4 months ago

Hello Adrian 👋 Thank you so much for your kind words and for choosing us for your first order, we’re so pleased to hear your girlfriend loved her TreatBox! We're really sorry about the mix-up with the keyring shape, we completely understand how the difference might have been a little unexpected. As a small gesture, I can see we’ve added some TreatBox Points to your account to say sorry for the mix-up and to thank you for your understanding. If there's anything else we can help with, please don’t hesitate to get in touch! Thank you for choosing TreatBox 💗

Posted 4 months ago

TreatBox is rated 4.8 based on 4,993 reviews