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TreatBox Reviews

4.8 Rating 3,139 Reviews

95 %

of reviewers recommend TreatBox

Company Reviews

Product Reviews

4.8

Based on 3,139 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

07866736331

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,
St Leonards on Sea,
TN38 9NL

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TreatBox 5 star review on 19th April 2024

TreatBox 5 star review on 17th April 2024

Victoria Kirkham-drew

TreatBox 5 star review on 13th April 2024

TreatBox 5 star review on 11th April 2024

Catherine Cairns

TreatBox 5 star review on 11th April 2024

TreatBox 5 star review on 3rd April 2024

TreatBox 5 star review on 1st April 2024

390

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The box itself I absolutely love and love being able to hand pick a box for a particular person. I did have a couple of problems. Firstly, I added a Polaroid photo and I couldn’t upload it on the site, someone did however contact me. The thing that I was most annoyed about is the handwritten note that comes with the box, it was terrible and looked rushed. Overall I’m still happy with the box and the friend who received it loved it, a couple of things let my experience down but I would order again.”

Posted 6 days ago

Hi 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well, we are so pleased to hear your friend loved it! We would like to apologise for the disappointment caused and will be sure to feed this back to the team member It means so much to us that overall you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 21 hours ago

“My daughter loved the treats I picked for her birthday treat box. The service was excellent and posted promptly. My only criticism would be that it would be nice if they used a more prettier box.”

Posted 6 days ago

Hi Celia 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 21 hours ago

“Great idea as a gift for my friend who has been going through a lot lately. My only criticism was that the card inside was handwritten and the writing was very hard to distinguish what some of the words said. Luckily I was with my friend when she received it, so I was able to decipher. I would suggest maybe writing in capital letters going forward or printing perhaps. But apart from that, I was so very happy with the product and will definitely use again.”

Posted 3 weeks ago

Thank you for taking the time to leave your review. We are extremely sorry to hear that you weren't completely happy with your TreatBox Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we will take on board your feedback Thank you so much - Treatbox 💗

Posted 3 weeks ago

“I like the idea of many gifts in a box, but the box it came in is a bit flimsy... It has been taped over the front and I have had to repair one edge”

Posted 3 weeks ago

Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 3 weeks ago

“I ordered a box as a birthday gift for my mum; it was very well received and made her smile. No complaints about the items in the box, unfortunately, the message I had requested to be written was not there, just a generic Happy Birthday card which was blank on the other side. If there had not been a coaster with Mum written on it she would not have known who the box was from!”

Posted 4 weeks ago

Hi Charlotte 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well, we are so pleased it made us smile! Oh no! We are truly sorry your gift message was missing from the box! This wouldn't have been intentional. Please do contact us at hello@treatboxuk.com in future if anything is missing and we are more than happy to send this out right away! We can only apologise for our mistake on this occasion, and if we can offer to make things right by sending a new card complete with the gift message for keepsake reasons, please do let us know! We, more than anyone understand how important and special these little details are. It means so much to us that you had a great experience with TreatBox other than this and still took this opportunity to leave us a positive review, and so we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 3 weeks ago

“Great site, easy to navigate. Quick delivery, unfortunately an item was missing but this issue was resolved via email very promptly which was really appreciated.”

Posted 4 weeks ago

Hello 👋 Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy, even when we make mistakes. We are so pleased your issue was resolved quickly for you and truly appreciate the positive review despite this. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 3 weeks ago

“Very good something different”

Posted 1 month ago

Hi Nicola 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy with their purchase It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 4 weeks ago

“The box hasn't been properly opened yet, as it came 5 days earlier than anticipated! But so far the box and wrapping all looks very nice and the recipient is very excited to start opening!”

Posted 1 month ago

Hi Alex 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's lovely to hear that everything is such a positive experience even just from first impressions of seeing everything wrapped up! Our Birthday Advents are the ultimate surprise treat! Please do let us know what she thinks once she has revealed her surprise treats! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 4 weeks ago

“Could be better priced. Had to contact customer services who were not helpful and did not solve my issue.”

Posted 1 month ago

Hi Aisha 👋 Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met, if your issue still has not been resolved and we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 1 month ago

“Really quick delivery with this order & good value for money. Package looked lovely & to open but unfortunately the biscuit was broken which was a little disappointing but still tasted lovely.”

Posted 1 month ago

Hey Teena 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 1 month ago

“What a treat to get through the letter box - this is my first experience of a box that’s just for me and it felt very indulgent. I’m delighted with the range of things in the box and can’t wait to give the craft a go. The only downside is that I have to wait a whole month for my next box.”

Posted 1 month ago

“I purchased this for a friend, she was delighted with the contents.”

Posted 1 month ago

Hey Fiona 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 1 month ago

“Really pleased overall but paid for next day delivery and it wasn’t fulfilled.”

Posted 1 month ago

“I sent a care box for my little brother whos living alone. The gifts made him feel really appreciated and he loved it. The hand written note was a really nice touch. So much more human than a printed one. Overall cool idea and easy to order. But a lil bit pricey. Worth it tho”

Posted 2 months ago

Hi Anzareen👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 month ago

“Lovely gift. Very thoughtful treat x”

Posted 2 months ago

“My wife was very pleased with her Valentine treatbox especially the candle I have been a treatbox customer for a few years now usually getting the advent calendar and I have to say they are always value for money well done to all at treatbox and keep up the good work”

Posted 2 months ago

Hi Andrew 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 month ago

“Sent it to a friend to cheer her up & she loved it!! Gorgeous products! We did have an issue with the earrings as they were hard to get out.”

Posted 2 months ago

Hi Emily 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We do apologise about the earring situation, this has never happened before! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Love my box and proudly have the keyring on my house keys. The socks are great quality and feel so nice on. The messages on the items are really touching and filled me with positivity. Can't wait for my next one.”

Posted 2 months ago

Hello Louise👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours - TreatBox 💗

Posted 2 months ago

“Such a great idea with an extensive collection of items to pick. Box arrived promptly and my sister loved every item I chose. Would highly recommend.”

Posted 2 months ago

Hello Elizabeth👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“The box is absolutely lovely, but it would be good to have an option to choose between a feminine and masculine option. I bought this birthday countdown box for my boyfriend and the gifts are somewhat geared towards women.”

Posted 2 months ago

Hello Nadia👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We apologise you felt the Advent was more feminine and will definitely consider your suggestion of a masculine option . It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

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TreatBox is rated 4.8 based on 3,139 reviews