TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,665 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,665 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 10th August 2026

623

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of products, to suit all. Packaged well, except the shredded paper which created a lot of mess & dust everywhere!”

Helpful Report

Posted 4 days ago

“The service was great. I bought the biscuit and heart for a friend for her birthday. I disnt open it when it arrives, I wish I did as when she opened it the biscuit was basically smashed. Otherwise she loved it.”

Helpful Report

Posted 4 days ago

Hello Melissa, Thank you for taking the time to leave your review. We are so sorry to hear that the biscuit arrived broken, especially as this was a birthday gift for your friend. Everything that goes into our TreatBoxes is packed with lots of time, love and care, so we’re really disappointed to hear it didn’t arrive in the condition we would expect. We’re really pleased to hear that your friend loved her gift otherwise, and we’d be more than happy to rectify the issue with the damaged biscuit. If you haven’t already, please do get in touch with our Customer Care team at hello@treatboxuk.com and we’ll be happy to help. Thank you again for your feedback and we hope we can welcome you back to TreatBox again in the future. 💗

Posted 4 days ago

“Much better value for money then the July one more useful less cheap looking items in this one and the postcards were a lovely touch too”

Helpful Report

Posted 5 days ago

Thank you so much for your lovely review! 💗 We’re so pleased to hear you enjoyed this month’s box and loved the little postcard touches too. We really appreciate your feedback and hope you enjoy all your treats! 🥰

Posted 4 days ago

“All was amazing, however the heart hair clip broke on the way to the recipiant. It was in the same packaging as it was delivered to me before i sent it to the recipiant.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your 4-star review and for sharing your experience. We’re glad all else was amazing, and we’re really sorry the heart hair clip broke in transit. Please reach out with your order number and we’ll arrange a replacement or a suitable remedy right away. Kind regards, Team TreatBox

Posted 2 months ago

“A lovely selection of goodies, love the skincare products and the sweets were tasty too!”

Helpful Report

Posted 2 months ago

Hi Camilla, Thank you so much for the lovely 4-star review! We’re delighted you enjoyed the skincare and the sweets. Your support means a lot to us. Kind regards, Team TreatBox

Posted 2 months ago

“May 2026 treat box arrived and – hooray!. It did NOT contain a single pointless item of "girly " frippery. There was a pretty roomy and prettily-designed cotton shopping bag - USEFUL: a mini jar of honey and a mini jar of conserve - EDIBLE - with a dipper for the honey - USEFUL: a pencil that is also a seedpod, that can be planted once its pencilling life is through - USEFUL and green: a small notepad - pretty and USEFUL: a mini lavender-perfumed soap - smells good and is USEFUL! Thank you for curating this months box in this way. More in the same vein, please.”

Helpful Report

Posted 2 months ago

Hi Pauline, Thank you for the lovely 4-star review! We’re so glad May’s TreatBox arrived with practical, useful items and no pointless frippery. Your kind words about the bag, edibles, pencil-seed, notepad, and lavender soap really brighten our day. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Good communication via email. item was delivered quickly and arrived undamaged. Should be clearer with what the email discount codes are for.”

Helpful Report

Posted 2 months ago

Hi Tony, Thank you for the 4/5 rating and for the feedback. We’re glad the item arrived quickly and undamaged, and that our email communication worked well. We’ll make the discount codes clearer in future emails. If you need any help with codes, feel free to share your order number and we're moe than happy to look into it for you. Kind regards, Team TreatBox

Posted 2 months ago

“Prepared with a lot of care, it is obvious. Perhaps substitute the treat with something artistic or another beauty product, or something for self care (just an idea).”

Helpful Report

Posted 3 months ago

Hi there, Thank you for sharing your thoughtful feedback and for the 4/5 rating! We’re glad you noticed the care that goes into our boxes! Thank you for making our day - TreatBox 💗

Posted 3 months ago

“Very cute, great for mother day to send if you live miles apart”

Helpful Report

Posted 4 months ago

Hi Sonya, Thank you so much for your lovely review! We’re so happy that you found TreatBox to be a cute and great option for Mother’s Day even if you’re miles apart. We appreciate your support and can’t wait to bring more joy to you and your mum in future boxes. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 4 months ago

“If you choose your own box it’s definitely worth it! I order for birthdays and pick-me-ups for friends and the packaging and products are always great”

Helpful Report

Posted 4 months ago

Hello there, Thank you so much for taking the time to leave us a review, we really appreciate it! We’re so happy to hear that building your own box works well for birthdays and pick-me-ups, and that you’ve consistently found the packaging and products to be great. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 4 months ago

“Very personalized for each month”

Helpful Report

Posted 6 months ago

Hi there, Thank you so much for taking the time to leave us a review! We’re so to hear that you like your Monthly Subscription Box. It means the world to our team to know we’re hitting the mark with you. Your kind words inspire us to keep curating monthly surprises that feel special and thoughtful. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“Very good options. I like how the boxes are decorated and that the notes are handwritten always.”

Helpful Report

Posted 7 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled you enjoy the decorated boxes and that the handwritten notes add a personal touch. Your kind words mean a lot to our team and inspire us to keep delivering thoughtful, high-quality TreatBox experiences. Thank you so much - TreatBox 💗

Posted 7 months ago

“Lovely wrapped box, nice selection of products. Socks I have received a few times only last 5mins, though. Very thin and go holly quicky - poor quality.”

Helpful Report

Posted 7 months ago

Hi Victoria, Thank you for sharing your feedback. We’re glad you loved the overall box, but we’re sorry the socks didn’t last and felt thin. We are so sorry that you felt this way and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 7 months ago

“I purchased two treat boxes for my daughters to celebrate the start of the Christmas holidays. A lovely gift and both girls loved the selection of goodies. The only thing that was a bit underwhelming was the hot chocolate sachet in comparison to the can of iced coffee. Lovely earrings, Christmas socks & coasters Love the gingerbread theme xx”

Helpful Report

Posted 7 months ago

Hi Laura, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear the treat boxes were a lovely gift and that your daughters enjoyed the selection. We’re glad the gingerbread theme and the little extras brought a festive touch. We appreciate your note about the hot chocolate sachet and will pass that along to our team as we continually look to improve. Thank you for making our day! TreatBox 💗

Posted 7 months ago

“Quality of the pj's was excellent, only gutting thing was the box was all bashed and sides damaged. It did put me off ordering a second pair.”

Helpful Report

Posted 7 months ago

Hi Karen, Thank you for sharing your feedback. We’re glad you’re happy with the quality of the pj’s, and we’re sorry the box arrived damaged. That’s not the experience we aim for. Thank you for making our day! TreatBox 💗

Posted 7 months ago

“Bought for my wife for our anniversary who really liked all the options. It was a super simple process online with loads of options to choose from. Only negative would be that the hair clip was broken when it arrived. Fortunately it ws just the bow that had come off so was able to glue it back. Some of the items were smaller than expected but given the cost, it is understandable.”

Helpful Report

Posted 7 months ago

Hi Jason, Thank you so much for taking the time to share your feedback. We’re glad to hear the online process was easy and that there were plenty of options to choose from. We’re sorry the hair clip arrived broken and that some items were smaller than expected. We appreciate your understanding and will take your comments on size and quality into account for future boxes. Thank you for making our day! - TreatBox 💗

Posted 7 months ago

“The ordering process was simple and there's so much choice for the custom boxes! There's something for everyone (even my 70+ year old dad!) and the customisation options are great. Everything went very well except that I ordered it at the weekend, thinking it would be sent Tuesday/Wednesday (since they say on the website to allow time for packing, of course) and hopefully arrive in time for Thursday using the 24 hour post. I received a notification from Royal Mail on the Monday that I had a tracking number (which is what they say will happen) but it wasn't physically sent until Thursday, arriving Friday afternoon. The note to wait to open it was pretty redundant but he enjoyed the items inside and it was a lovely way for me to mark the occassion despite being overseas. I would advise those ordering to make sure you give yourself, the company, and Royal Mail plenty of time to delliver, just in case.”

Helpful Report

Posted 8 months ago

Hi Sarah, Thank you so much for sharing your lovely feedback! We’re thrilled the range and customization options were a hit for everyone, including your dad. We’re sorry about the delay with your weekend order and the timing with Royal Mail. We’ll take your note on board and aim to give everyone plenty of time for delivery in the future. We really appreciate your support and can’t wait to welcome you back for your next TreatBox soon. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“Very nice selection of gifts on website and easy to build your own box. Only thing that disappointed me was the box itself, as all gifts were lovely. It’s just plain cardboard and was slightly bashed when Royal Mail delivered it. It would be a nicer gift box if cardboard was glossy or an outer box was placed around for protection. I ended up transferring the gifts into a gift bag so it looked nicer.”

Helpful Report

Posted 8 months ago

Hi there, Thanks for taking the time to leave a review. We’re glad you loved the gift selection and easy box-building. We’re sorry the outer packaging arrived plain and a bit bashed, your feedback helps us improve protection for future deliveries. We’ll pass this on to the team. We do offer a 'send to me to handover in person' option if you are placing an order and you want the order to be delivered to you first, so that you can hand the gift over to the lucky recipient, we ship your amazing gift in extra packaging so that you can hand it over with no address labels or tape on it. Thank you for making our day - TreatBox 💗

Posted 8 months ago

“I loved my treatbox this month- everyone has been asking me about the winter socks, they are so warm and soft.”

Helpful Report

Posted 9 months ago

Hello, Thank you so much for your wonderful review! We're over the moon to hear that you're loving your TreatBox this month, especially the winter socks! It makes us so happy to know that you’re getting compliments and enjoying their warmth and softness. We truly appreciate your support and thank you for sharing your experience with us! Thank you for making our day! - TreatBox 💗

Posted 9 months ago

“Nice products and fast delivery. This would make a lovely gift for a loved one or is nice as a little pick me up. Would definitely recommend.”

Helpful Report

Posted 9 months ago

Hi Kaitlyn, Thank you so much for your wonderful review! We're delighted to hear that you loved the products and appreciated our fast delivery. It's great to know that you found our TreatBox to be a lovely gift idea or a little pick-me-up for yourself. Thank you for making our day! - TreatBox 💗

Posted 9 months ago

TreatBox is rated 4.8 based on 5,665 reviews