Login
Start Free Trial Are you a business? Click Here

TreatBox Reviews

4.8 Rating 5,449 Reviews
94 %
of reviewers recommend TreatBox
4.8
Based on 5,449 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read TreatBox Reviews

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

Write Your review

I love ordering from treatbox as the gifts are always presented beautifully and the products are great quality. I am always notified of when my deliveries are being sent and when to expect them depending o the time they were ordered.
Helpful Report
Posted 1 month ago
Hi Cara, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear the gifts are presented beautifully, the quality is great, and that you’re kept informed about your deliveries. We can’t wait to welcome you back for your next TreatBox soon. Thank you for making our day! TreatBox 💗
Posted 4 weeks ago
Absolutely love TreatBox! I have ordered a few pairs of TreatBox PJs and I love them and they have been a hit with my sister in law too 🥰 I recently purchased the mystery Christmas bag (thankfully got one before they sold out!) and I cannot wait to see what is inside, always quality items and fast delivery, cannot recommend TreatBox enough, thank you!!
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love. Thank you for making our day! TreatBox 💗
Posted 4 weeks ago
Only recently discovered Treatbox but I am so glad I did! I've ordered quite a few boxes for Christmas treats and the service is great. Everything arrived within a few days. Customer service is excellent, they reply promptly even when I was panicking something wasn't going to arrive on time (it did!). I will definitely be ordering more boxes. A well deserved 5 stars!
Helpful Report
Posted 1 month ago
Hi Tracy, Thank you so much for sharing your wonderful feedback! We’re thrilled you discovered TreatBox and that the boxes arrived quickly with great service. We can’t wait to welcome you back for more boxes soon. Thank you for making our day - TreatBox 💗
Posted 4 weeks ago
I ordered a made my own for a friend as she needed a little pick me up. The box arrived the next day and was absolutely well packed and my friend loved it!
Helpful Report
Posted 1 month ago
Hi Severine, Thank you so much for sharing your wonderful feedback! We’re thrilled the Make-Your-Own TreatBox arrived promptly, was well packed, and that your friend loved it. We can’t wait to welcome you back for your next TreatBox soon. Thank you for making our day - TreatBox💗
Posted 4 weeks ago
It was lovely, just a little something for my daughter .
Helpful Report
Posted 1 month ago
Hi Carol, Thank you so much for sharing your lovely feedback! We’re thrilled the TreatBox was a little something for your daughter and that you enjoyed it. Thank you for making our day! - TreatBox 💗
Posted 4 weeks ago
Bought for my wife for our anniversary who really liked all the options. It was a super simple process online with loads of options to choose from. Only negative would be that the hair clip was broken when it arrived. Fortunately it ws just the bow that had come off so was able to glue it back. Some of the items were smaller than expected but given the cost, it is understandable.
Helpful Report
Posted 1 month ago
Hi Jason, Thank you so much for taking the time to share your feedback. We’re glad to hear the online process was easy and that there were plenty of options to choose from. We’re sorry the hair clip arrived broken and that some items were smaller than expected. We appreciate your understanding and will take your comments on size and quality into account for future boxes. Thank you for making our day! - TreatBox 💗
Posted 4 weeks ago
Lovely gift idea! My sister loved hers. Arrived very quickly too. I will definitely order in the future
TreatBox 5 star review on 17th December 2025
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗
Posted 4 weeks ago
My sister loved the box and it was delivered very quickly. Would thoroughly recommend! Thanks so much!
TreatBox 5 star review on 17th December 2025
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗
Posted 4 weeks ago
Our goddaughter was absolutely THRILLED with her very first treatbox for her 9th birthday. She especially loved the jewellery items and enjoyed reading 'The Happy Newspaper', especially an article about elephants, her favourite animal! Many thanks to the TB team for making a special little girl very happy :-).
Helpful Report
Posted 1 month ago
Hi Sandra, Thank you so much for sharing such lovely feedback! We’re thrilled your goddaughter enjoyed her first TreatBox, the jewellery and The Happy Newspaper article about elephants sound like perfect picks. We’ll pass your kind words to the TB team. Can’t wait to surprise her again soon! Thank you for making our day - TreatBox 💗
Posted 4 weeks ago
I have purchased several treat boxes and couldn't recommend them enough. Beautifully packaged, and very quick delivery. Will definitely be ordering again in the future!
Helpful Report
Posted 1 month ago
Hi Max, Thank you so much for sharing your wonderful feedback! We’re thrilled you’ve enjoyed our TreatBoxes and that delivery was quick. We can’t wait to welcome you back for your next box soon. Thank you for making our day - TreatBox 💗
Posted 4 weeks ago
Beautiful as ever
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 4 weeks ago
Treatbox has really good customer service along with amazing products. I was previously gifted a Birthday Box for my own birthday, and I recently ordered a Gift Box for a friend’s birthday — they absolutely loved the quality of the products inside. You can tell Treatbox genuinely cares about their customers, especially in the way they respond to enquiries, which makes the whole experience even better. I would definitely recommend Treatbox and will be ordering again.
Helpful Report
Posted 1 month ago
Hi Rebecca, Thank you so much for sharing your fantastic feedback! We’re delighted to hear you loved both the products and the level of care you experienced with our customer service. It means the world to us that TreatBox could make birthdays special for you and your friend. Thank you for making our day - TreatBox 💗
Posted 4 weeks ago
Beautifully packaged box . Items within box excellent and as described.
Helpful Report
Posted 1 month ago
Hi Josephine, Thank you so much for sharing your wonderful feedback! We’re thrilled you found the box beautifully packaged and the items as described. We can’t wait to welcome you back for your next TreatBox. Thank you for making our day - TreatBox 💖
Posted 4 weeks ago
The box was well received and even had a hand written card in which really gave it a personal touch!
Helpful Report
Posted 1 month ago
Absolutely beautiful items perfect to spoil someone definitely recommend 5 stars
Helpful Report
Posted 1 month ago
The ordering process was simple and there's so much choice for the custom boxes! There's something for everyone (even my 70+ year old dad!) and the customisation options are great. Everything went very well except that I ordered it at the weekend, thinking it would be sent Tuesday/Wednesday (since they say on the website to allow time for packing, of course) and hopefully arrive in time for Thursday using the 24 hour post. I received a notification from Royal Mail on the Monday that I had a tracking number (which is what they say will happen) but it wasn't physically sent until Thursday, arriving Friday afternoon. The note to wait to open it was pretty redundant but he enjoyed the items inside and it was a lovely way for me to mark the occassion despite being overseas. I would advise those ordering to make sure you give yourself, the company, and Royal Mail plenty of time to delliver, just in case.
Helpful Report
Posted 1 month ago
Hi Sarah, Thank you so much for sharing your lovely feedback! We’re thrilled the range and customization options were a hit for everyone, including your dad. We’re sorry about the delay with your weekend order and the timing with Royal Mail. We’ll take your note on board and aim to give everyone plenty of time for delivery in the future. We really appreciate your support and can’t wait to welcome you back for your next TreatBox soon. Thank you for making our day - TreatBox 💗
Posted 4 weeks ago
Excellent gift for a friend who had just gone through a serious op. She absolutely loved all the treats & I love the fact you can tailor it to the person/occasion.
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 4 weeks ago
honestly 10/10 every single box i’ve sent has arrived perfectly and timed perfectly as well, it helps so much especially for birthdays to just pop one through the letter box and they are so affordable!!
Helpful Report
Posted 1 month ago
Hi Becca, Thank you so much for the fantastic feedback! We're thrilled to hear every box arrives perfectly, on time, and that they’re affordable and handy for birthdays. We love being a little surprise through the letterbox. We can’t wait to welcome you back for your next TreatBox soon. Thank you for making our day! TreatBox 💗
Posted 4 weeks ago
Very quick delivery, looks great. Haven't opened it yet as it is a christmas gift but very well wrapped. Thankyou!
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 4 weeks ago
Lovely product and super quick delivery. Would recommend. Thank you.
Helpful Report
Posted 1 month ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 4 weeks ago
TreatBox is rated 4.8 based on 5,449 reviews