TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,549 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,549 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 22nd March 2026

621

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appalling customer service. I am writing this review as invited by Treatbox, who appear not to have taken account of the emails I have sent to them imploring them to take any kind of responsibility or accountability for delivering biscuits after five days using their 24 hour service. Their excuse is that it's all Royal Mail's fault and they insist they are not allowed to give a refund, for unspecified reasons. They have offered a refund if I return the biscuits to them in a "resaleable" condition, which is mad. The biscuits were a gift for a friend. I will never use them again, and I urge all others to look elsewhere.”

Helpful Report

Posted 2 months ago

Hi Neil, Thanks so much for taking the time to leave us a review. We’re really sorry to hear how disappointed you were, and we completely understand how frustrating it is when an order doesn’t arrive as quickly as hoped, especially when it was intended as a thoughtful gift. We genuinely did try to support you throughout and reviewed the situation carefully, including at management level. The order was sent using Royal Mail Tracked 24, which usually arrives the next day but isn’t a guaranteed service, and unfortunately there was a delay once it was with the carrier. As the parcel was ultimately delivered, our standard process is to offer a full refund once items are returned to us. We appreciate that this wasn’t the outcome you were hoping for, and we’re sorry that it added to your frustration. We always aim to be fair, transparent, and kind in how we look after our customers, and we’re genuinely sorry that this experience didn’t feel that way for you. Thank you for taking the time to share your feedback. Thank you so much - TreatBox 💗

Posted 2 months ago

“Received my treat box . Super quick delivery . And all packed realy nice . Ready for my daughter's birthday . Will definitely order from you again .”

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for your fantastic review! We're thrilled the delivery was super quick, everything was packed nicely, and it's ready for your daughter's birthday. We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Love love love TreatBox. We are travelling at the moment and was looking for something special to send home for my sister in law birthday and she was not disappointed. So much so my niece tried to claim it was her that sent her mummy the gifts. The wee sticker add on “do not open until date” was perfect and didn’t go unnoticed. Quality gifts and value for money. Will definitely buy again. Highly recommend ⭐️ ⭐️ ⭐️ ⭐️ ⭐️”

TreatBox 5 star review on 21st January 2026

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for your fantastic review, Lisa! We’re thrilled TreatBox helped celebrate your sister-in-law’s birthday, and that the sticker add-on was a hit. It means the world to us that you loved the quality and value, and that your niece’s reaction brought extra smiles. We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Lovely gifting idea top quality products love all the thought that goes into these boxes I’m sure my recipient will be delighted & even better I got a birthday discount on this box so always nice to save some money”

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for your review! We're so happy you loved the gifting idea, top quality products, and that the birthday discount added extra value. We really appreciate your support and can’t wait to delight your recipient again. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“I have ordered 3 boxes now where I have built my own for different friends and family for different occasions. I love them, the quality and selection is beautiful and easy to personalise. Love love love!”

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for your wonderful review, Hannah! We’re thrilled you’ve enjoyed building your own boxes for different occasions and that you love the quality and personalisation. Your support means the world to us. Thank you for choosing TreatBox and for spreading the joy! Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Breakfast in bed pyjamas, socks and bag set Luxury Ready To Go TreatBox XS”

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for your fantastic review, Veronica! We’re thrilled you loved your order. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Amazing! The box arrived the next day and made the perfect present! The products inside are of high quality and it was packed so perfectly! It really is lovely!”

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for your lovely review! We’re thrilled the box arrived quickly, was a perfect present, and that you loved the quality and packaging. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“I LOVE my new pyjamas, socks and make up bag! Comfortable and I love that they match. Great quality products and excellent service.”

TreatBox 5 star review on 20th January 2026

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled you’re loving your pyjamas, socks and makeup bag, and that you appreciate the matching sets, quality, and service. Your feedback means the world to us. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“I purchased the treat box for myself- hate January & thought I needed a treat! I absolutely loved it! Every bit of it! ❤️❤️❤️ Thinking about purchasing- just do it! You won’t regret it!”

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled you loved the TreatBox and that it brightened January for you. Your encouragement means a lot to us. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“We sent our lovely friend a Treatbox , for her birthday last week . She was over the moon with her box , and gifts . Thank you x”

TreatBox 5 star review on 19th January 2026

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear your friend loved the TreatBox and the birthday gifts. It means a lot that you chose TreatBox to make her day special. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Speedy next day delivery off my sooo very soft cute designed treatbix socks! Happy smiles socks where a hit with entertaining kids for my job..happy sock feet silly dancing day to you all!”

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that your TreatBox socks arrived quickly and that they brought smiles to both the kids and your day. It means the world to us to know our designs hit the mark and that they’re enjoyed in your job. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Amazing! Came in time with all the write products inside. My friend loved it”

Helpful Report

Posted 2 months ago

“As always another great box of goodies. A perfect gift - or treat for yourself!”

Helpful Report

Posted 2 months ago

“Every detail is so tbougtful!”

Helpful Report

Posted 2 months ago

“Great range to choose from, really makes this a special gift for someone. Very quick dispatch and delivery. Will deffo order again!”

Helpful Report

Posted 2 months ago

“I’ve used Treatbox for my bridesmaid proposals and a birthday in the last month and so impressed with how swift their delivery is, their great selection of gifts and easy ordering process.”

Helpful Report

Posted 2 months ago

“Love this product! So nice to be able to send a personalised message and handpicked pressies to friends that live far away and are in need of a pick me up! Fast delivery, excellent quality and customer service!”

Helpful Report

Posted 2 months ago

“Absolutely gorgeous 😍💕 the material of the pyjamas! The beautiful color and pattern! Although I might need to change the size because it was too big 😆 I usually wear size S but need to go a size down with this one.”

TreatBox 5 star review on 16th January 2026

Helpful Report

Posted 2 months ago

“Wonderful company, loads of options to choose from and super quick delivery”

Helpful Report

Posted 2 months ago

“Lovely thoughtful items and delivery was super fast”

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 2 months ago

TreatBox is rated 4.8 based on 5,549 reviews