Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

“I purchased this for a friend, she was delighted with the contents.”

Posted 2 years ago

Hey Fiona 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 2 years ago

“Really pleased overall but paid for next day delivery and it wasn’t fulfilled.”

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Posted 2 years ago

“I sent a care box for my little brother whos living alone. The gifts made him feel really appreciated and he loved it. The hand written note was a really nice touch. So much more human than a printed one. Overall cool idea and easy to order. But a lil bit pricey. Worth it tho”

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Posted 2 years ago

Hi Anzareen👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Lovely gift. Very thoughtful treat x”

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Posted 2 years ago

“My wife was very pleased with her Valentine treatbox especially the candle I have been a treatbox customer for a few years now usually getting the advent calendar and I have to say they are always value for money well done to all at treatbox and keep up the good work”

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Posted 2 years ago

Hi Andrew 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Sent it to a friend to cheer her up & she loved it!! Gorgeous products! We did have an issue with the earrings as they were hard to get out.”

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Posted 2 years ago

Hi Emily 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We do apologise about the earring situation, this has never happened before! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Love my box and proudly have the keyring on my house keys. The socks are great quality and feel so nice on. The messages on the items are really touching and filled me with positivity. Can't wait for my next one.”

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Posted 2 years ago

Hello Louise👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours - TreatBox 💗

Posted 2 years ago

“Such a great idea with an extensive collection of items to pick. Box arrived promptly and my sister loved every item I chose. Would highly recommend.”

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Posted 2 years ago

Hello Elizabeth👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“The box is absolutely lovely, but it would be good to have an option to choose between a feminine and masculine option. I bought this birthday countdown box for my boyfriend and the gifts are somewhat geared towards women.”

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Posted 2 years ago

Hello Nadia👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We apologise you felt the Advent was more feminine and will definitely consider your suggestion of a masculine option . It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Loved my treat box. Lots of items to choose from and quick delivery. One item smaller than expected but still happy overall.”

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Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your amazing review! We're sorry to hear that one item was slightly smaller than expected but glad you still liked the box and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 2 years ago

“Lovely idea. Exactly as expected. Birthday gift that daughter loved.”

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Posted 2 years ago

Hello Sue 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Great gifts in my daughter’s Birthday countdown, she loved it. My only comment would be that it could do with a simple instruction card for the recipient. My daughter doesn’t live with me and hadn’t heard of treatbox so asked if she should start from 1 or 7 and if she should open the last one the day before her birthday or on her birthday.”

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Posted 2 years ago

Hi there👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! There is usually a small leaflet inside the advent explaining a little more about it but we sincerely apologise if this was missed out. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Treat box great but I paid £8 for next day delivery and the box arrived 2 working days later! I emailed the company for a refund of the delivery fee and they ignored me!”

Helpful Report

Posted 2 years ago

Hi Debbie 👋 Thank you for your review. We are so sorry for the inconvenience you have received. We have checked both your orders and they were both placed after the cut off time of 12pm on Friday the 22nd of December 23, this was displayed over our website and also through the checkout process. Any orders placed after the cut off time would have not arrived by Christmas as they are shipped on the 27th of December 23, I am sorry if you missed this. The orders were both sent special delivery on the 27th and arrived the next day. As this has been fulfilled successfully and as advised we cannot issue a refund for the shipping at this time. I am so very sorry for the inconvenience this has caused and please let me know if you have any questions. Thank you - TreatBox xo

Posted 2 years ago

“Brilliant service and super timely delivery, I ordered during the Christmas period and everything got delivered on time. The gift recipients were really happy with the treats, especially the personalised polaroid photo. The packaging is also lovely. The only reason I knocked off a star is because when uploading the photo, there was some sort of issue with the website and it didn't show that any photo had uploaded, so I had to send it again later on. If that bug could be sorted, a well deserved 5/5! My only other critique is that there are a lot of alcoholic products, which isn't a problem, but filtering through to find non-alcoholic gifts is quite a pain when there's barely any alcohol-free options left. Some more variety for customers who don't drink/have dietery restrictions would be amazing and I would be able to add loads more treats to my next order :)”

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Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for bringing the image uploading process to our attention. This is something we are going to have available very soon. I also wanted to point out that we only have a small amount of alcoholic options within our add on section, and the rest of our items are alcohol free including all our alcohol free products in build you own box 😊 I hope this helps! Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Got this for my adult daughter who I travelled with in South America. To say thank you. She loved the treats inside and it was a nice surprise”

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Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Ordered for a friend's Xmas gift, she liked it. Order said it wouldn't arrive in time for Xmas but it did, which was good! Good little pressie to show you've thought of somebody..”

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Posted 2 years ago

Thank you for your review, Heather! It's great to hear that your friend liked the Xmas gift you got for them. We're pleased to be able to reach your gifting needs in time for the festive season! We always strive to make sure you can show your loved ones that you've thought of them throughout the year with our unique gifts. Thank you! - TreatBox xo

Posted 2 years ago

“Easy to order and very prompt delivery, with up to date emails, I will be using Treatbox again”

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Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“The personalised mugs I purchased for my two friends where beautiful, and they loved them. I did get confused because I thought the mugs came with a pair of socks and a reindeer hot choc stick, as shown in video...but they didn't...my own fault for not checking...have used treatbox a couple of times, and will continue to do so...Great company xx”

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Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Lovely little gift box for any time of year”

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Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“My friend loved what she got!”

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Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email

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