TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,514 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 5,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 24th February 2026

621

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend was delighted with the treat box , something very different. The only issue was the delivery it took longer than expected ☹️”

Helpful Report

Posted 2 years ago

“Package arrived at its destination badly damaged. Contents were ruined. Still waiting for a resolution”

Helpful Report

Posted 2 years ago

Hi Anna, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. We really want to help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 2 years ago

“Thought I would try this out as saw it on Instagram. So bought one as a birthday gift, lovely concept, the packaging and attention to detail is lovely. The one I choose is where I picked the gifts, they are mini versions so a little expensive for what you get.”

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Posted 2 years ago

Hello Charmaine 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Super cute and well presented. Perfect for a kind gift.”

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Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Every time a box gets delivered, I get excited for what could be inside. The only thing is I can't wear the socks as I have a leg problem and they are too tight, but with all the other gifts are fabulous and I do pass some items to friends and family, of which they love too. Keep up the great job”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I'll get the negative out of the way first; I really did not like the lip gloss/salve. I didn't like the smell and I didn't like the way it felt on my lips. I tried it a couple of times and decided that I couldn't go on using it. On the other hand –! I absolutely loved the teas, and I am not a tea drinker, nor a tisane drinker. I will look out for this particular tea in the future. I wore the socks immediately, to brighten up my feet as I splash through the rainy conditions. I've begun nibbling the candy kittens and I'm using the monthly calendar page as I do each month. The facemask is on my bathroom windowsill, as I speak, to be used over the next couple of days; and the cards are in my cards collection, waiting for an occasion to use them.”

Helpful Report

Posted 2 years ago

Hi Pauline 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! We apologise for your experience with the lip serum. We're genuinely sorry to hear that it didn't meet your expectations in terms of scent and texture. We hope that next month's products will be more to your liking and that you'll find them enjoyable. Thank you for sharing your thoughts with us. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day! - TreatBox 💗

Posted 2 years ago

“Really good service, nice, easy, personalised gift - I ordered 3. Only slight complaint is I added "Don't open until" stickers but none of the boxes came with them. A little expensive for the boxes but you pay for them to curate it and save you the hassle.”

Helpful Report

Posted 2 years ago

Hi Laura 👋 Thank you so much for your review. We're truly glad to hear that you found our service easy and the gifts met your expectations. We deeply apologise for the inconvenience caused by the "Don't open until" stickers on your boxes. It seems that the stickers might have come off during transit, and we understand how this could affect your overall experience. Your feedback is incredibly valuable to us. We greatly appreciate your support and patience, and we hope to have the chance to serve you again soon. If there's anything else we can do to make it up to you or assist you in any way, please don't hesitate to reach out. Your satisfaction remains our top priority. Thank you once again for choosing TreatBox 💗

Posted 2 years ago

“I chose the build your own box -10 items- and I’m so happy with what I got. The sleep mask has helped so much. They have so many options to choose from so it was quite hard to decide what 10 I could get. The only trouble I had was not being able to unzip my moon phase pouch for the first time but with a pair or pliers it was fine.”

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Posted 2 years ago

Hi Shannon 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! We are sorry to hear you had a slight issue with one of your items, we hope it is all ok now, and if you ever need any assistance, please email us ❤️ It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Sent to friends as gifts. They have loved their TreatBox’s!”

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Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Bought one as a present for my friends 50th birthday. I can't really comment as it was already boxed so I couldn't see inside. She seemed happy with it.”

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Posted 2 years ago

“The Treat Box is for my Daughter in law for her birthday. You have kindly arranged to delay the delivery until her birthday week. I'm sure she will love all the treats I have selected. I first heard about your company when I received a Treat Box from a friend. It was lovely. Full of lovely goodies Well done to you all.”

Helpful Report

Posted 2 years ago

Hi Sara-Jane 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Really loved it, only downfall was one of the bath melts melted slightly in the one corner of the box so I had to put it in a gift bag as it was a gift for my friend.”

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Posted 2 years ago

Hello Sophie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. We are very sorry to hear you had an issue with an item that was received. If anything has been damage from this please do get in touch! Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Really well presented and packaged nicely. It arrived really quickly too. Only thing I’m disappointed in is it is a lot of money for a lot of the items being mini sized such as the chocolate, popcorn etc I would have ordered more beauty products instead of edible gifts If I had known that.”

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Posted 2 years ago

Hi Joanne 👋 Thank you so much for taking the time to leave us your review! We are truly sorry for any misunderstanding regarding our products! All our products contain sizing, ingredients and are mainly full size products. If you have any questions regarding our products please do reach out as we are always happy to help. It means so much to us that you have a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“My friend was thoroughly impressed with her Treatbox, so keep up the good work”

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Posted 2 years ago

“Quote from my girlfriend- "cute and thoughtful, cheered me up!"”

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Posted 2 years ago

“Great gift when you are not sure what to buy for someone. More gifts for men needed but for women it’s great.”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. We have tried in the past to supply more male style boxes but it has not been very successful so we have stuck to what does well. We have over 300 products to choose from in our build your own box collection so you can make a box for anyone! We do add boxes more suited towards men around events like Christmas\Father's day. I hope this helps! Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Friend was pleased with her treatbox. Easy to use and send, just limited on the types of gifts.”

Helpful Report

Posted 2 years ago

Hi Lea 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. We also wanted to thank you for your feedback regarding our products, We have over 300 products to choose from in our build your own box collection so you can make a box for anyone! We also constantly add more products all the time 😍 Thank you for making our day - TreatBox 💗

Posted 2 years ago

“All the items in the box are really nice. The only thing I would say is it would be nicer in a presentation box rather than the cardboard postal box it comes in. Also if the personalised note was printed rather than hand written it would have been nicer as it’s not that neat.”

Helpful Report

Posted 2 years ago

Hi Nina 👋 Thank you so much for taking the time to leave us your review. We greatly appreciate your kind words and we're thrilled to hear that you are happy with the items you received. At TreatBox, we take pride in being different and going the extra mile to provide a personal touch. We believe our handwritten messages add a unique and heartfelt element to the overall experience. We are also committed to being environmentally conscious and reducing waste. That's why we use recyclable boxes for packaging, ensuring that we do our part in preserving the environment. It's a small step towards a greener future. Once again, thank you for your feedback! Thank you so much - TreatBox 💗

Posted 2 years ago

“I decided to treat my sister to a treat box and she loves pink/peach type colours so all of the items I chose were purposely colour themed. Unfortunately the coaster that I chose specifically for the colour and words did not arrive as ordered. The one that arrived was blue and the words were not as personal to the reason I was sending the box. Apart from that the box did what it set out to do in cheering up the recipient but I was disappointed at this error, whilst small, took away from the theme I was trying to create.”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. We completely understand the importance of a theme and colour scheme! We adore orders like this and I am so sorry to also hear that one of the items were not what you had ordered! I can confirm that we will never just change an item without contacting our customers first, so i'd really appreciate if you could email us at hello@treatboxuk.com where we can get this looked into. Thank you so much - Treatbox 💗

Posted 2 years ago

“Really liked the treatbox, ordered items to share between the family as a holiday gift. Loved the face masks and eye masks. Was disappointed that the earrings only had one back as that part was for my daughter.”

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Posted 2 years ago

Hi Sam 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. I am so sorry to hear of the issue with one of the items, please can you email us at hello@treatboxuk.com and we will always be happy to help. Thank you for making our day - TreatBox 💗

Posted 2 years ago

TreatBox is rated 4.8 based on 5,514 reviews