TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,674 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 21st August 2026

620

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely treat to myself for Christmas as a one off but may start a subscription now as it was really nice.”

Helpful Report

Posted 2 years ago

Hey Nicky 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day! - TreatBox 💗

Posted 2 years ago

“The service was great with fast delivery and lovely packaging. I have marked down only one star because of the jewellery I picked which was poor quality materials. Otherwise it was lovely and the vegan hug in a cookie was delicious too!”

Helpful Report

Posted 2 years ago

Hi Gemma 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Sweet box. Didn't have the little pouch for the necklace but my friend loved it none the less.”

TreatBox 4 star review on 16th December 2023

Helpful Report

Posted 2 years ago

Hi Kelly 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We just wanted to express our apologise for any inconvenience caused by the necklace pouch. We mention on the product listing that the necklace will come in either a pouch or organza bag, as this is picked at random 💖 It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Love my treat box. The biscuit was broken which is no fault of anyone’s however a bit gutted about this. Thank you, will be purchasing again x”

Helpful Report

Posted 2 years ago

Hi Rebecca 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, but we are so sorry to hear about the biscuit. I can assure you that nothing leaves us damaged, and we follow a strict process and never want our customers to receive damaged items. As you can imagine, when these are in the hands of the delivery service, we have to hope that they also treat the products with care. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Bought as a present for a friend she really loved it. Delivery was great as went into the post box so fi not have to wait in. Well worth the money”

Helpful Report

Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Sent quickly good communication very nicely packed but unfortunately the biscuit was broken in the box.”

Helpful Report

Posted 2 years ago

Hi Katherine, Thank you so much for your review. We sincerely apologise for the condition in which your item arrived. We take immense pride in ensuring that every item is packaged with the utmost care and security to guarantee its safe delivery to our valued customers. However, we understand that issues can happen. Please know that such incidents are extremely rare and not reflective of our usual level of service. While the physical appearance of the item may have been compromised, I want to assure you that its taste and meaning remain unaffected. We understand the significance of the items we provide to our customers and deeply regret any disappointment or frustration this incident may have caused. Please do not hesitate to reach out to us again if you have any questions or concerns. Thank you - TreatBox xo

Posted 2 years ago

“Came quickly but one cookie was broken in half”

Helpful Report

Posted 2 years ago

Hey! Thank you so much for your review. We sincerely apologise for the condition in which your item arrived. We take immense pride in ensuring that every item is packaged with the utmost care and security to guarantee its safe delivery to our valued customers. However, we understand that issues can happen. Please know that such incidents are extremely rare and not reflective of our usual level of service. While the physical appearance of the item may have been compromised, I want to assure you that its taste and meaning remain unaffected. We understand the significance of the items we provide to our customers and deeply regret any disappointment or frustration this incident may have caused. Please do not hesitate to reach out to us again if you have any questions or concerns. Thank you - TreatBox xo

Posted 2 years ago

“I love giving these as gifts but think the brown boxes are a bit boring looking especially as they're Xmas gifts . The same goes for the issue inside , which is also plain. I bought some Xmas tissue just so they looked a bit more festive .”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We take your feedback to heart, and we're constantly working on improving our packaging. In fact, we redesign our boxes every year to keep them fresh and appealing. Your suggestion about adding some festive touches is a great idea, and we'll definitely consider it in our future designs. We want to thank you for supporting us. Thank you - TreatBox 💗

Posted 2 years ago

“Ok but not really worth the price charged. Quite christmassy which was nice. It was a one off but wont bother again.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave us your review. It appears you've had the chance to experience our one-off December box, which is indeed one of our most affordable options at just £19.95. With the potential for up to 10 items per box, we strive to offer great value per subscription box. While we regret to hear that you may not have found it to be the best value for your money, we genuinely appreciate your feedback. We hope that in the future, you'll discover more satisfaction in the contents of our boxes. Thank you - TreatBox xo

Posted 2 years ago

“From the boxes I have bought for others the recipients have all be very happy with their gifts.”

Helpful Report

Posted 2 years ago

“Lovely contents but box was damaged and the note saying it was from me must have fallen out as my friend didn’t know who had sent it. Very disappointing.”

Helpful Report

Posted 2 years ago

Hi Emma, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are more than happy to rectify any issues you received, so that we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 2 years ago

“sent to my friend, she seemed happy! just a heads up remember to buy in advance or shipping will be funkyyy”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I ordered a TreatBox for a friend's birthday in the UK. I'm just disappointed that I made my order way earlier than her birthday but was assured by the information provided that my order would be delivered closer to the date I asked. Yet they delivered it within a day or two. It arrived a week before her birthday and since it was a surprise, my friend opened it (she even missed the sticker that was supposed to say "Do not open until..."). I spent nearly €60 on this surprise and I'm extremely bummed that they failed their own promise. I don't think I'll ever repeat the experience, even though my friend was extremely pleased with the surprise and its contents. Since she's happy, I'm only taking one star off. Otherwise, I'd give it a two-star rating.”

Helpful Report

Posted 2 years ago

Hello Paula 💗 Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. We take great pride in giving our customers the ability to order well in advance knowing that we will sort the rest! I have looked into your order and can see that it was held back accordingly and dispatched within a good timeframe. That said, it does look like Royal mail delivered the order super efficiently within one working day which meant it arrived a lot sooner than anticipated. We are so very sorry about this, and if there is anything we can do to help with this, please do let us know, we are more than happy to help. We are so pleased that your friend loved their gift! We love hearing how happy it makes the recipients feel. We want to thank you for supporting us and we really hope to see you back again. Thank you so much - TreatBox 💗

Posted 2 years ago

“This was bought as a gift for a friend so i can't comment on the items inside (as much as i tried to peek!) but the delivery was speedy and communications great! Also my additional requests were met - so thank you for that! I'm sure the birthday girl is going to love her treat box!”

Helpful Report

Posted 2 years ago

Hey Laura 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Easy to choose items online. Arrived in time. Well presented. Only issue was that the box was slightly damaged and I got melts instead of the popcorn I ordered.”

Helpful Report

Posted 2 years ago

Hi Shelley 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. We are so sorry that you had an issue with your order, we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“A thoughtful and well-curated gift box with super speedy delivery!”

Helpful Report

Posted 2 years ago

Hi Rose 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Perfect item for cheering up a friend, initial biscuit in the gift box broken however replaced without quibble. Perfect customer service. Thank you”

Helpful Report

Posted 2 years ago

Hi Louise 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“It looked just like the picture and friend thought it was cute when she received it :)”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Lovely gift box. The crystals were a lot smaller than the photos online which was a shame.”

TreatBox 4 star review on 18th October 2023

Helpful Report

Posted 2 years ago

Hello Helen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! We are sorry for any confusion caused regarding the size of one of our items. We do have all the items measurements on each product listing for guidance 😊 It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I am really happy with the boxes, I just thought they would be slightly bigger considering we payed quite a lot for them, but that was probably just me not really doing my research.”

Helpful Report

Posted 2 years ago

TreatBox is rated 4.8 based on 5,674 reviews