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TreatBox Reviews

4.8 Rating 5,667 Reviews
94 %
of reviewers recommend TreatBox
4.8
Based on 5,667 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone
Read TreatBox Reviews

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

Write Your review

TreatBox 5 star review on 10th August 2026
Anita Collins
TreatBox 5 star review on 10th August 2026
Tanya Pepper
TreatBox 5 star review on 10th August 2026
Tanya Pepper
TreatBox 5 star review on 29th June 2026
Sandra Freshney
TreatBox 5 star review on 22nd March 2026
WENDY Crooks
TreatBox 5 star review on 24th February 2026
Belinda Lombard
TreatBox 5 star review on 24th February 2026
Belinda Lombard
619
Anonymous
Anonymous  // 01/01/2019
I’ve ordered previously & was very happy but this time around the wrong order was sent but the problem is now in the process of being rectified, so I am happy with the customer service. Products are lovely.
Helpful Report
Posted 1 year ago
I have ordered from treatbox before and always love the care and attention to detail in each box I've ordered! My only fault this time round, was unfortunately the cookie in the box was smashed to pieces. Is there anyway these can be protected in future to prevent this! Other than that, everything was amazing and I will be ordering again in future!
Helpful Report
Posted 1 year ago
Hello Abbey 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! I'm sorry to hear that your biscuit arrived damaged, I have passed this feedback over to our team to ensure we protect the biscuits better in the future! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Lovely as always. The only thing that I would say I am not keen on is the packaging. The box is very hard to open. I wanted to take a look to see if everything was ok. But difficult opening it, so tore it slightly. Last year's was alot better. But apart from that it's perfect.
Helpful Report
Posted 1 year ago
Hello Paula 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! Thank you for your feedback regarding packaging, I have passed this over to our team for future reference It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
My friend really liked it and I liked how convenient it’s to put the treat box together.
Helpful Report
Posted 1 year ago
Hello Fatimah 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Was a gift for my daughter, she loved the surprise, was packaged beautifully, came the day after ordering.
Helpful Report
Posted 1 year ago
Hello Rachel 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Super speedy dispatch. I couldn't believe how fast my item arrived. Beautifully presented. Just 1 star knocked off for the quality of the earrings.
Helpful Report
Posted 1 year ago
Hello Caroline Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. I apologise that you are unhappy with the quality of the earrings and are happy to assist you further if needed, please do reach out to us at hello@treatboxuk.com Thank you for making our day - TreatBox 💗
Posted 1 year ago
Used TreatBox to deliver a birthday gift for my friend and it was a really nice experience.
Helpful Report
Posted 1 year ago
Hello, Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Products possibly not fully tested for safety but overall the quality is generally pretty good.
Helpful Report
Posted 1 year ago
My 13 year old daughter loved her box. Unfortunately the pen didn’t work but other than that she was happy with her box. Such a lovely idea to treat someone! ❤️
Helpful Report
Posted 1 year ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! I am sad to hear the pen didn't work, if you would like to contact us at hello@treatboxuk.com we are more than happy to assist you further It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
First time I'd come across TreatBox and I'd probably use again, but for a female friend/family. Good variety with the edible treats but more options for the guys would be good. The box also arrived with a lot of pink packaging which was slightly offputting the recipient.
Helpful Report
Posted 1 year ago
Hello Kerry 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
I bought 2 boxes, one for my mum and one for me so we could open them together. The items you can choose from are really cute and the presentation was lovely. My review is 4 stars though because I ordered two separate boxes but some of the items were mixed together (some things I’d chosen for my mum were in my box and vice versa) so I had to get her to close her eyes while I switched some stuff around which took the shine off it a little bit 😅
Helpful Report
Posted 1 year ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
Great range of gifts Only 4 stars as they are a little bit pricey…
Helpful Report
Posted 1 year ago
Hey, Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. TreatBox 💗
Posted 1 year ago
The treat box concept is good but we opened what we thought was the brown delivery carton to be showered with gifts and confetti. We wrongly assumed the treat box would be contained within. As this gift was for my niece we had to add a box of our own before we could gift to her. Disappointed and wouldn't order again for this reason.
Helpful Report
Posted 1 year ago
Hello, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗
Posted 1 year ago
Ordered a box of 7 items all very nice but not too happy that it had 2 biscuits and 2 key rings ? It felt a little like someone had grabbed a box of 5 already made up and didn’t check what was already in it.😬
Helpful Report
Posted 1 year ago
Hello Joanne Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗
Posted 1 year ago
My daughter loved her treat box I got her for her 30th birthday
Helpful Report
Posted 1 year ago
Hi Teresa 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
The treatbox was delivered quickly and nicely packaged, but I think it was a bit expensive for what was in it.
Helpful Report
Posted 2 years ago
Hello Judy 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy bit equally extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. It means so much to us that you shared your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 2 years ago
My friend who the gift was for loved it. Sadly it took ages to arrive but thankfully worth the wait
Helpful Report
Posted 2 years ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 2 years ago
Great idea, arrived promptly with a selection of lovely things. Good to make anyones day, not just special occaisions!
Helpful Report
Posted 2 years ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 2 years ago
Ordered a Tote Bag for my niece. Communication was great, price was great, delivery was great, but the bag was very very thin. I can't imagine it will hold any weight, and given the logo is 'might be books, might be snacks' - it won't hold more than a couple of paperbacks.
Helpful Report
Posted 2 years ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you for making our day - TreatBox 💗
Posted 2 years ago
Really pleased with my order and the recipient was delighted!
Helpful Report
Posted 2 years ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 2 years ago
TreatBox is rated 4.8 based on 5,667 reviews