TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,665 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,665 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 10th August 2026

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a personalised key ring online. I had trouble uploading the image but CS were very quick to contact me and upload on my behalf. Delivery was good. Product excellent quality.”

Helpful Report

Posted 2 years ago

Hi Fran 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Easy to shop on but is a struggle to edit things, wide range to choose from”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We truly value your feedback for ways to improve the website shopping experience Thank you for making our day - TreatBox 💗

Posted 2 years ago

“A lovely idea which I sent to my daughters and god daughter before their GCSEs started. I ordered the small version as too expensive to order 3 large ones. Very nice but they are expensive for what you get. I added some earrings too but would have liked the option to add a cookie or face pack ( these are light enough).”

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Posted 2 years ago

“Lovely presentation and very nice gifts - my daughter loved her gift”

Helpful Report

Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we are so pleased your daughter loved her TreatBox. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 2 years ago

“Sent my daughter a lucky dip treat box she was very happy with it & loved the hand written note that was in the treat box which added that personnel touch.”

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Posted 2 years ago

Hi Paula 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's so lovely to hear how you appreciate the handwritten gift tag, it's these finishing touches that we pride ourselves on It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Ordered as a gift for our daughter as started a new job. It was well recieved. Notebook bit too small. A5 would be better and lined. Everything else was great!”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We apologise for the disappointment regarding the notebook, we do list these as the size A6, but we truly appreciate the feedback regarding lined paper, and take the feedback on board for future products It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“The TreatBox was greatly appreciated by the recipient. However, I was dismayed to learn from her that my name, as the sender, was not automatically included, which meant the recipient had to ring round her relatives to discover who had sent it.”

Helpful Report

Posted 2 years ago

Hi Ursula, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. TreatBox leave the gift message section completely blank for the sender to write their own message, therefore allowing the sender to remain anonymous if they wish or sign their name. We would not be allowed to sign gift messages with the senders name without their permission due to GDPR Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met on this occasion Thank you so much - Treatbox 💗

Posted 2 years ago

“What a fantastic idea, my friend loved it! Only thing that would make it better is having a tick box of things you wouldn't like in the box. My friend received a foot pack which she is unable to use due to personal reasons. Other than this it was all fantastic! Quick delivery and shipping out also.”

Helpful Report

Posted 2 years ago

Hi Emma, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We are sorry to hear one of the items was not suitable for your friend, please always reach out if a TreatBox you select contains one item which isn't suitable for the recipient, we are always more than happy to help find an alternative. Thank you for the tick box suggestion and we appreciate the feedback as we are always looking for ways to improve. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Special, thoughtful gift! You have the option to choose a pre-made box with different themes and lovely, meaningful treasures or to create your own with a vast range of products. They are beautifully prepared, packaged and given that personal touch with a hand written message you create. I have purchased a few for numerous occasions and each time the recipient has been pleasantly surprised and touched with the sentiment and care.”

Helpful Report

Posted 2 years ago

Hi Charlene 👋 Thank you so much for taking the time to leave us your detailed review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“The box itself I absolutely love and love being able to hand pick a box for a particular person. I did have a couple of problems. Firstly, I added a Polaroid photo and I couldn’t upload it on the site, someone did however contact me. The thing that I was most annoyed about is the handwritten note that comes with the box, it was terrible and looked rushed. Overall I’m still happy with the box and the friend who received it loved it, a couple of things let my experience down but I would order again.”

Helpful Report

Posted 2 years ago

Hi 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well, we are so pleased to hear your friend loved it! We would like to apologise for the disappointment caused and will be sure to feed this back to the team member It means so much to us that overall you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“My daughter loved the treats I picked for her birthday treat box. The service was excellent and posted promptly. My only criticism would be that it would be nice if they used a more prettier box.”

Helpful Report

Posted 2 years ago

Hi Celia 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Great idea as a gift for my friend who has been going through a lot lately. My only criticism was that the card inside was handwritten and the writing was very hard to distinguish what some of the words said. Luckily I was with my friend when she received it, so I was able to decipher. I would suggest maybe writing in capital letters going forward or printing perhaps. But apart from that, I was so very happy with the product and will definitely use again.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave your review. We are extremely sorry to hear that you weren't completely happy with your TreatBox Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we will take on board your feedback Thank you so much - Treatbox 💗

Posted 2 years ago

“I like the idea of many gifts in a box, but the box it came in is a bit flimsy... It has been taped over the front and I have had to repair one edge”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 2 years ago

“I ordered a box as a birthday gift for my mum; it was very well received and made her smile. No complaints about the items in the box, unfortunately, the message I had requested to be written was not there, just a generic Happy Birthday card which was blank on the other side. If there had not been a coaster with Mum written on it she would not have known who the box was from!”

Helpful Report

Posted 2 years ago

Hi Charlotte 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well, we are so pleased it made us smile! Oh no! We are truly sorry your gift message was missing from the box! This wouldn't have been intentional. Please do contact us at hello@treatboxuk.com in future if anything is missing and we are more than happy to send this out right away! We can only apologise for our mistake on this occasion, and if we can offer to make things right by sending a new card complete with the gift message for keepsake reasons, please do let us know! We, more than anyone understand how important and special these little details are. It means so much to us that you had a great experience with TreatBox other than this and still took this opportunity to leave us a positive review, and so we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Great site, easy to navigate. Quick delivery, unfortunately an item was missing but this issue was resolved via email very promptly which was really appreciated.”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy, even when we make mistakes. We are so pleased your issue was resolved quickly for you and truly appreciate the positive review despite this. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Very good something different”

Helpful Report

Posted 2 years ago

Hi Nicola 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy with their purchase It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“The box hasn't been properly opened yet, as it came 5 days earlier than anticipated! But so far the box and wrapping all looks very nice and the recipient is very excited to start opening!”

Helpful Report

Posted 2 years ago

Hi Alex 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's lovely to hear that everything is such a positive experience even just from first impressions of seeing everything wrapped up! Our Birthday Advents are the ultimate surprise treat! Please do let us know what she thinks once she has revealed her surprise treats! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Could be better priced. Had to contact customer services who were not helpful and did not solve my issue.”

Helpful Report

Posted 2 years ago

Hi Aisha 👋 Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met, if your issue still has not been resolved and we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 2 years ago

“Really quick delivery with this order & good value for money. Package looked lovely & to open but unfortunately the biscuit was broken which was a little disappointing but still tasted lovely.”

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Posted 2 years ago

Hey Teena 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 2 years ago

“What a treat to get through the letter box - this is my first experience of a box that’s just for me and it felt very indulgent. I’m delighted with the range of things in the box and can’t wait to give the craft a go. The only downside is that I have to wait a whole month for my next box.”

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Posted 2 years ago

TreatBox is rated 4.8 based on 5,665 reviews