The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent strong perfect for kitxhen”

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“Excellent, bought another 2 of these same rugs previously from the same company but though Amazon however this particular size for some reason they didn't have so went to the website directly. Great colourful rug perfect size and really quick delivery.”

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“Beautiful rug very happy with it”

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“Delivered on time very good quality and it looks lovely in my kitchen”

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“Very good costumer service,delivery on time.”

The Rugs 5 star review on 16th October 2023

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“Smooth ordering and very fast delivery. Thank you x”

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“Great choice on website. Second order and as before very quick delivery. Contacted customer service with a query and response was immediate. Rugs look great. Excellent quality. First class service from order to delivery.”

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“It’s a very nice rug, looks a lot better then I thought it would. Quite thick, piles don’t shed and keep their shape. Very easy to hoover and clean (the cat vomit 😁). I’m very pleased with it.”

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“Love the choices of rugs you have and different sizes to fit my needs.”

The Rugs 5 star review on 15th October 2023

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“Great selection of rugs including ones with really beautiful vibrant colours. Great quick delivery too (and free!)”

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“These look lovely in my bungalow wet room PERFECT”

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“Just what we wanted. Good price, good quality, excellent delivery. More than satisfied.”

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“Very impressed with the service and quality I think the value for money is exceptional. Thank you”

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“Great service arrived next day, rug just as shown, great finish to my room”

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“Very fast delivery lovely rug very pleased would recommend”

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“Good quality rug. Very pleased with the ease of ordering and prompt delivery. Will definitely order from them again”

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“Wide range to choose from. Full descriptions. Easy order. Fast delivery.”

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“The rugs were just as advertised. Thanks Shanti”

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“Lovely rug. Will be ordering again very soon.”

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“Have ordered a couple of rugs but this time I wanted one for our house in Spain - absolutely no problems & fast delivery - definitely use this company again”

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The Rugs is rated 4.6 based on 2,751 reviews