The Rugs Reviews

Name: The Rugs
Address: 4 Union Street, Barnet, Barnet
Rating: 4.61

4.6 Rating 2,657 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,657 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

4 Union Street, Barnet
Barnet
EN5 4HZ

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The Rugs 5 star review on 26th April 2025

583

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our rug it adds an indoor feel to our new decking area and gives an added decorative feature to an otherwise bland space.”

Helpful Report

Thank you so much for your lovely feedback! We're delighted to hear that the rug has brought warmth and style to your new decking area. It’s always great to know our products help create more inviting spaces.😊

“I cannot believe how quickly the rug was delivered and the customer service is 2nd to none. Would definitely buy again and highly recommend this company.”

Helpful Report

We truly appreciate your recommendation! It’s fantastic to hear that you’re pleased with the shipping speed, and our customer service. We’re always here to assist you, and we look forward to helping you again in the future. 😊

“This rug is literally amazing so comfortable once it’s settled and just looks so cute !”

Helpful Report

Thank you for your kind words! We’re thrilled to hear that the product made such a positive impression. We are here for you anytime you need us. We hope you enjoy your rug for years to come! 😊

“Great product”

Helpful Report

We’re delighted to hear that you had such a positive experience! Your satisfaction is our top priority, and we’re so glad we could meet your needs. Thank you for choosing us, and we hope to serve you again soon😊

“Love the rug. Quick delivery and it was flat within a few hours. Feels really good. Would defibuy another one”

Helpful Report

Thank you so much for your lovely feedback! 🌟 We're thrilled to hear you’re happy with your rug and the quick delivery. We’d be delighted to serve you again anytime! 😊

“Just what I needed, perfect for pets dog hair doesn’t get stuck to it like most rugs, so easy to hoover and doesn’t get sucked up by the hoover like other rugs I’ve had. Haven’t washed it yet but I’m sure it will be fine. I also ordered the green by mistake when I actually wanted the grey and the customer service was great they changed my order so fast I was worried it would be too late. Thank you!”

Helpful Report

Thank you so much for your lovely feedback! 🌟 We're so happy to hear the rug is working perfectly for you and your furry friend! Also, we're glad we could quickly assist with your order. We look forward to serving you again! 😊

“Excellent company with great selection of rugs and very good service. Had already returned a rug to another seller as it was not suitable and was delivered folded, which resulted in heavy creases. Our rug from The Rugs was delivered rolled and was perfect for us. Very pleased.”

Helpful Report

Thank you so much for your lovely feedback! 🌟 We're thrilled to hear you’re happy with your experience and your new rug. It means a lot to us to know that everything arrived just as you hoped! We look forward to serving you again in the future. 😊

“Lovely rug just what I had been looking for. Looks great in my lounge.”

Helpful Report

So glad to hear you found the perfect rug! Wishing you lots of cozy moments in your lounge ✨

“A really lovely rug. it looks amazing thankyou”

Helpful Report

Thank you so much for your kind words! We're thrilled to hear you love your rug 💛

“Look as good as more expensive brands.”

Helpful Report

Thank you for your wonderful feedback. We are pleased to know that the quality of our product met your expectations.😊

“Lovely modern rug”

Helpful Report

Thank you very much for your kind review. The rug looks beautiful in your space, and your puppy is a charming addition to the photo. We are delighted to know you are pleased with your purchase.😊

“Very pleased brought 1 then had another 2 thank you”

Helpful Report

Thank you very much for your kind feedback! 😊 We are delighted to hear that you were so pleased with your first purchase that you decided to order two more. The rug looks excellent in your photo!

“Good transaction experience everything as planned as promised”

Helpful Report

Thank you for your kind feedback! We're very pleased to hear everything went smoothly and met your expectations.😊

“Excellent quality rug, far exceeded my expectations especially for the price. Definitely recommend this company”

Helpful Report

Thank you so much for your lovely feedback! We're thrilled to hear the rug exceeded your expectations and that you're happy with the quality. We really appreciate the recommendation, and the photo looks fantastic! 😊

“Perfect for my garden !!! 😁”

Helpful Report

We’re thrilled to hear you’re happy with your rug 😊 Thank you so much for your recommendation—it means the world to us. We’re always here if you need any further assistance and look forward to serving you again! 🙌

“I had taken back two rugs as they didn't go.. I had looked at this rug several times before ordering. I wish I had just ordered it first. It would have saved so much time and money. Beautiful Rug,lovely pattern, and feels so nice for such little cost.”

Helpful Report

Thank you for your wonderful feedback! It’s so rewarding to hear that you’re happy with the products 😊 Your satisfaction is our top priority, and we’re always here to ensure you have a great experience. We appreciate your business and look forward to assisting you again soon! 🙌

“I'm really happy with the rug I purchased. It arrived within 24 hours and looks just like the photo. It is the perfect size too. Thank you for your great service!”

Helpful Report

We’re thrilled to hear you’re happy with your rug, and the delivery speed! Thank you so much for your recommendation—it means the world to us. We’re always here if you need any further assistance and look forward to serving you again 😊

“Lovely range of washable rugs.”

Helpful Report

We’re delighted to hear that you had such a positive experience and that the quality of the rug exceeded your expectations! Your satisfaction is our top priority, and we’re so glad we could meet your needs. Thank you for choosing us, and we hope to serve you again soon 😊

“Nice Rug. Delivered on time.”

The Rugs 5 star review on 9th April 2025

Helpful Report

“Great variety, very reasonably priced and really quick delivery,”

Helpful Report

We’re thrilled to hear you’re happy with your rug, the price, and the delivery speed! Thank you so much for your recommendation—it means the world to us. We’re always here if you need any further assistance and look forward to serving you again 😊

The Rugs is rated 4.6 based on 2,657 reviews