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The Rugs Reviews

4.6 Rating 2,751 Reviews
90 %
of reviewers recommend The Rugs
Company Reviews Product Reviews
1,899
 Metrics Info
4.6
Based on 2,751 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read The Rugs Reviews

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Brilliant rugs, great prices and they all look really good in our house”
Helpful Report
Melanie P
Verified Buyer
“Lovely big fluffy rug and excellent price. Quick delivery too”
Helpful Report
Naseem B
Verified Buyer
“I love my rug just wat I wanted”
Helpful Report
Katie J
Verified Buyer
“Good company. Very responsive.”
Helpful Report
Dillon M
Verified Buyer
“Rug was good for £15 but that was on sale from £40 if I paid £40 and it came the way it did I wouldn’t be happy but I can’t complain because it was only £15 (also wasn’t cut correctly, it’s uneven)”
Helpful Report
Margaret C
Verified Buyer
“Brilliant for my kitchen great material and not too thick and looks good too”
Helpful Report
Anonymous
Verified Buyer
“Great quality”
Helpful Report
Enid M
Verified Buyer
“Excellent prompt service”
Helpful Report
Rachel B
Verified Buyer
“Love it, its a machine washable rug, i have 2 dogs, whats not to like? It looks identical to the picture too. Highly recommended!”
Helpful Report
Sandra J
Verified Buyer
“Lovley quality rugs, looked as advertised. Very pleased with them”
Helpful Report
Anonymous
Verified Buyer
“Rug was not the colour that was online, Copper and black. Rug came bright gold and black.”
Helpful Report
Dear Customer, Thank you very much for your comment. No matter how much we try to pay attention to the natural image in our photos, there may be slight differences in colour due to light, screen resolution, etc. If you are not satisfied with the product, we may also help you with a full refund if you contact us within 14 days of purchase. Your experience is precious to us. Please feel free to contact us anytime you need. Kind Regards, THE RUGS
Janie W
Verified Buyer
“Easy to order, received very quickly, packaged well. Unfortunately, we discovered a small mark on our rug and contacted The Rugs immediately and the problem was resolved. Lovely rug.”
Helpful Report
Louise R
Verified Buyer
“Excellent products and services Thankyou”
Helpful Report
Jeremy T
Verified Buyer
“I bought a very reasonable rug to protect a new carpet adjacent to the front door where shoes, shopping etc could be placed. The rug was exactly as advertised, was well packaged and arrived very promptly so I was delighted to have found The Rugs so they could send me exactly what I needed.”
Helpful Report
Jean N
Verified Buyer
“Lovely colour ,lovely texture ,great price ,ideal for what I was wanting it for ,thank you”
Helpful Report
Charlie C
Verified Buyer
“Non slip gripper is great! Rug is massive and fits lovely. Love that it is machine washable. I do wish I brought a darker colour now.”
Helpful Report
Bahareh B
Verified Buyer
“Nice, Good Quality, Good Price”
Helpful Report
Susan W
Verified Buyer
“Lovely rug, excellent value for money, rapid delivery, no issues at all. Thank you.”
Helpful Report
Andrea S
Verified Buyer
“As advertised good buy would recommend this product.”
Helpful Report
Jeanette S
Verified Buyer
“The advert said they were machine washable but the instructions only say spot wash and clean with a cloth. Anti-slip mat underneath is useless. Colour and design are nice but I need it to be washable as it’s in a high traffic area. Very disappointed :-(”
Helpful Report
Dear Customer, We are grateful for your comment. The product you purchased is a washable rug. It is possible to machine wash this rug at 30 degrees without spin and fabric softener. We will review your feedback and improve the descriptions accordingly. If there is anything else we can help you with, please contact us. Kind Regards, THE RUGS
The Rugs is rated 4.6 based on 2,751 reviews
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