The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value, quick free delivery, excellent service thanks, would recommend 👍”

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“Very beautiful. So classy! Just wish it was a bit heavier. It moves on the carpet a lot. Still would buy it again!!”

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“Exactly as described and delivered very quickly on schedule. Excellent value especially as bought on sale discount. Time will tell how well the absorbent machine washable rugs withstand the washing as in use for in continent patient.”

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“Really happy with my purchase, reasonable priced and good quality will purchase again from here, delivery was free and basically next day! Thank you”

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“Bit disappointed”

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Dear customer, Please accept our apologies for the inconvenience. We have issued a refund for your order. Please feel free to contact us anytime. Kind Regards, THE RUGS

“I brought 3 rugs absolutely amazing and was so shocked at the next day delivery Going to be ordering more in the next few days”

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“Rug is beautiful and compliments my apartment very well”

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“Delivered the next day early in the morning”

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“These rugs are great, they are soft to touch and wash well in the washing machine. Very pleased so bought two.”

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“Excellent quality and perfect colour”

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“Good price value”

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“washes well, nice feel. Will highly likely buy more”

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“Very durable Used for outside not as we originally intended but is of such good quality that it seems to be fine.”

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“My rug was delivered at the time I was told it would. I am very pleased with rug and was amazed at the low price.”

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“Good quality, great price”

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“Great quality”

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“Love love love these rugs! After having a total ground floor refit of Karndean, I placed my beautiful new rugs in the lounge area and hallway. Having grandchildren and dogs these rugs are fantastic. They wash incredibly well regardless of size and literally dry overnight. Recommend them for busy homes after years of looking for the best rugs for my lively home”

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“I am so impressed with this company. My rug was well priced, excellent condition and delivered the next day at no extra cost. The quality of the rug is honestly wonderful. Soft and light but heavy enough to lay flat, even straight out of the wrapping! No raised corners! I highly recommend and will be using them again.”

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“Very easy to order and arrived on date given. Good quality and price. Looks amazing. Very happy with purchase.”

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“We needed a rug for our lounge as we have a new puppy and she couldn't relex on the hardwood floors. Hence we found a cheap tug to suit from The Rugs. The rug is excellent and was delivered within 24 hours or ordering. We'll packaged and perfect for the job. This is the sort of service you would expect with a much higher value order. £22 and free delivery as well. Absolutely brilliant and I have been recommending you to friends ever since. Probably the best service I have ever had via a Web based order.”

Helpful Report

The Rugs is rated 4.6 based on 2,751 reviews