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The Rugs Reviews

4.6 Rating 2,751 Reviews
90 %
of reviewers recommend The Rugs
Company Reviews Product Reviews
1,899
 Metrics Info
4.6
Based on 2,751 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read The Rugs Reviews

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Great rugs Fast delivery Super happy”
Helpful Report
Jovita T
Verified Buyer
“Nice rug for this price, quick delivery”
Helpful Report
Susan G
Verified Buyer
“Excellent service.fast delivery. Beautiful rug.this will be my first stop when I need to purchase another rug. Good value too. What more can I say .”
Helpful Report
SUE S
Verified Buyer
“Very pleased and quick delivery”
Helpful Report
Vinicius B
Verified Buyer
“Update: got feedback and support”
Helpful Report
Lisa R
Verified Buyer
“Brilliant customer service , fast delivery five stars all round .”
Helpful Report
Sandra M
Verified Buyer
“Excellent customer service. Unfortunately, the colour wasn't right and I had to return it which was no problem.”
Helpful Report
Sharon B
Verified Buyer
“Great company. Great communications.”
Helpful Report
Ms C
Verified Buyer
“Really happy with my rug! Great quality, quick delivery and affordable price!”
Helpful Report
Darren B
Verified Buyer
“Purchased a lovely outside rug, unfortunately a slight quality issue upon receipt but was dealt with quickly and to my satisfaction. Customer service cannot be faulted”
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Graham E
Verified Buyer
“Love it! It's on a small stage in my recording studio and it's just what I was hoping for. It's very flat and a good dark shade of grey. Thank you. Well priced too!”
Helpful Report
Shareeanne H
Verified Buyer
“My god, the quality was astoundingly good. Paid very little for 2 rugs and they are beautiful and easy to clean. Came packaged brilliantly and came promptly and with free delivery. I will definitely buy again”
Helpful Report
Louise G
Verified Buyer
“I did not like the rug when it turned up. I sent an email to see what their return policy was and received no response.”
Helpful Report
Anonymous
Verified Buyer
“Very quick delivery and both rugs are just what we were looking forward. Great quality”
Helpful Report
Corinne C
Verified Buyer
“Really pleased with my new rug looks absolutely beautiful and really finished off the nursery ideal for the little ones room as it's washable, and arrived the next day I have bought washable rugs before from a certain well known brand that took weeks to arrive and weren't as good quality.”
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Rhian H
Verified Buyer
“I'm happy with my purchase, fast delivery 🚚, great communication Thankyou”
Helpful Report
Emma K
Verified Buyer
“Extremely happy with the quick service received after an issue with my purchase. Frank dealt with my complaint quickly and resolved this for me as soon as it was brought to his attention. Will definitely be purchasing again as their customer service is excellent.”
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Sonia S
Verified Buyer
“The rug is very good quality for the amount I paid. Very happy with my purchase”
Helpful Report
Philippa S
Verified Buyer
“The two rugs are great! We did have a problem with the delivery as only one rug was originally delivered, but The Rugs sorted out the issue quickly & professionally! They were great :)”
Helpful Report
Nicola K
Verified Buyer
“Excellent rug for kitchen Soft underfoot & low pile which was needed Excellent service & super fast delivery next day”
Helpful Report
The Rugs is rated 4.6 based on 2,751 reviews
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