The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,750 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,750 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

Write Your review

Tell us how The Rugs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly as described. Arrived quickly. No problems and would use them again.”

Helpful Report

“Great quality rugs, at affordable prices”

Helpful Report

“Very pleased with the rug I purchased from you. Thank you.”

Helpful Report

“I'm very happy with my rug, I think it goes really well with my flooring.I'll definitely be buying from the rugs again”

Helpful Report

“Beautiful rug I absolutely love it took a little time to get here as del was late due to driver sick. Well worth the wait thanku”

Helpful Report

“Quite a good look for low cost polypropylene carpet. Slightly worn look , poor man’s country house style. Good colour.”

Helpful Report

Hi Alan, Thanks for your feedback. We have contacted you by email to get more information and help you further. If you can kindly reply to us, we will do our best to compensate your experience. Kind Regards THE RUGS

“Beautiful carpet”

The Rugs 5 star review on 18th March 2024

Helpful Report

“Really pressed with the rug. It’s great and cleans well.”

Helpful Report

“Beautiful rug delivered quickly kept informed”

Helpful Report

“Brilliant value for money. Contemporary style that really suits our space and feels great underfoot.”

Helpful Report

“These rugs are good quality and lovely colours”

Helpful Report

“very good service quick and good rug”

Helpful Report

“I'm really pleased with the rug, great quality! Very happy with customer service who refunded the ten percent deal after I had purchased as I forgot To put it through when I purchased the rug. Packaged really well, would highly recommend 😊”

Helpful Report

“Good service”

Helpful Report

Hi, Thank you for your feedback. We are sorry to hear that you are not completely satisfied with our service. We have contacted you by email to get more information and help you further. If you can kindly reply to us, we will do our best to compensate your experience. Kind Regards THE RUGS

“Fast delivery rug looks great”

Helpful Report

“Ordered 2 outdoor rugs. Very happy with quality and delivery was super quick.”

Helpful Report

“Really good quality , colours true to website , would definitely recommend”