The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

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“Excellent service ! I ordered this rug for Christmas didn't think I would get it in time .it was literally delivered about 2 days later after I had made the order.excellent quality customer service and communication also excellent can't recommend highly enough .”

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“The rug wasn't to my taste. Refund given”

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“Prompt delivery of my lovely rug which looks as described. I bought it as it was machine washable but haven’t tried to wash it yet.”

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“I assumed the colour was black but overall we’re very pleased with our rug. Soft easy clean.”

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“Good rug - and customer service was good and quick to respond to everything”

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“Excellent service and so quick. Superb quality rug, washable too. Love the colour.”

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“Fast delivery, lovely rug cannot believe how cheap it was absolute bargain and its machine washable 10/10 thank you x”

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“Very happy it’s rug, fast delivery. Company was wondering to order from kept me updated on purchase and delivery”

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“Fantastic rug. Fantasticly cheap for the size I got! Fan bloody tastic. The rugs balls.”

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“Arrived quickly and we are very impressed with the value for money of this rug. It looks good and feels good. Only not giving it 5 star as not tested by washing yet.”

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“Fast service. Quick dispatch.”

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“Very good customer service, rug is good quality and is exactly as described. Would have no hesitation in making further purchases”

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“The rug was exactly as I had hoped. Despite this being a busy time before Christmas, the rug arrived within 2 days and at a great price too. Would definitely recommend The Rugs!”

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“Good design, quality, and value for money.”

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“Ordered a rug, and it arrived the next day. Unfortunately it wasn’t the right style for us when i had a closer look but I spoke to customer services who arranged a collection on my chosen day. Will definitely be ordering from this company in the future.”

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“absolutely love my rug! the colour is perfect and it goes so well in my room!”

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“Fantastic value and great looking rug”

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“Good value for money, looks like a real sheep skin.”

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“Lovely texture, lovely colour - just perfect- thank you !”

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“I'm so happy with my new rug, really good quality and fast delivery at great prices. What's not to love?”

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The Rugs is rated 4.6 based on 2,751 reviews