The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,750 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,750 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely LOVE my new rug. Even nicer than expected.”

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“Lovely hardwaering rug. Obviously doesn't feel like wool but bright and colourful”

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“Absolutely gorgeous rugs. Very happy. Fast service and good price.”

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“We wanted a washable rug to go in our motor home and it was perfect.”

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“Great rug, perfect to lift and clean. Great service, definitely recommend as i have now bought 3 rugs!”

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“Great rug replacement with new carpet”

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“I’ve had one excellent rug and one not so great rug. The prices are good but you need to make sure you’re reading reviews and checking descriptions carefully before making a purchase.”

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“They were printed not woven and the material was not hardwearing as was needed for a living area”

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Hi Susan, Thank you for your review - your thoughts are highly valuable to us. We are sorry to hear that your order did not meet your expectations. We contacted you to hear more about your experience and help you with the issue you faced with your order. Thank you for your attention in this matter. We are always here to help! Please do not hesitate to contact us anytime you need. Kind Regards, THE RUGS

“Very pleased with the quality, variety and price of the two rugs we bought. Excellent delivery too - what's not to like?”

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“Perfect colours shapes sizes and non slip action very happy 😊”

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“Great quality. Looks stylish. Perfect for our garden.”

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“Excellent value very pleased”

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“The rug was very good, although slightly less pile than I assumed”

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“Nice product 5* delivery”

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“Perfect colour for my living room . It's a Hardy carpet and easy to keep clean . Very competitive price 👍”

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“Nice rug, good colours and quality. Timely delivery. Very happy.”

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“I have brought 2 rugs off you and love them both . They are exactly what they look like in pictures on line”

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“Good quality product and value for money. Speedy delivery and good communication. Lots of choice on website”

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“Good quality and perfect timing. Absolutely I can advice this rug.”

The Rugs 5 star review on 25th April 2024

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“Very nice rug, delivered on time, and blends in lovely with my furniture”

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The Rugs is rated 4.6 based on 2,750 reviews