The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was a bit sceptical as was such a great price, but what an lovely rug, very soft and fluffy underfoot. Excellent speedy delivery too.”

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“I would definitely recommend The Rugs as they have a great selection, very fast service, easy to use website, great quality and prices.”

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“Great value. It is lovely colour better than I expected from the photo”

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“Very helpful & true quick delivery”

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“I’ve had this rug before but eventually after cleaning it over and over again because I have five dogs, I thought it’s time to renew them both, one runner and one rectangular, so after five years or more, I’m having the same again because I know they’ll put up with the constant traffic and still look good.”

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“We love our new rug. It looks great in the living room and it's reassuring to know we can put it in the wash as and when needed.”

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“Good quality rug, great price. Very quick delivery. Would recommend.”

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“The rug I ordered is of high quality and good price. The rug people are great and very helpful if needed. I will definitely go back for further rugs in the future.”

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“Amazingly stylish rugs and super fast delivery at an excellent price point”

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“Absolutely love my new fluffy Rug from The Rugs. I have been searching for a while a fluffy grey for ny living room and got the perfect one. High quality and the price was suprisingly low . Highly Recommend🙌🏻”

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“Fast service and delivery of a good quality outdoor rug. So far, very pleased”

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“Lovely rug!”

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“Quick delivery of well described item, thanks!”

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“Love the rug it’s perfect and looks expensive”

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“Lovely rug. Good quality.”

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“Fast delivery and the outdoor rug is excellent quality and has really finished off the patio area. Would definitely recommend.”

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“Rug arrived the next day - perfectly packaged and exactly as the picture. Good quality - very happy”

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“Makes a bright area for seating area.”

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“I have bought 2 outdoor rugs and 2 washable rugs and can’t fault them at all. Quality is superb, especially the washable ones that have been in the washing machine a couple of times and come out as new each time. Highly recommend the rugs on this site, great value for money. I’m sure I’ll be shopping here again.”

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“No complaints”

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The Rugs is rated 4.6 based on 2,751 reviews