The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A beautiful selection of rugs. So happy with my purchase. Will definitely use this company again.”

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“Great rug! Would 100% buy again.”

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“Fantastic company, Fantastic product, excellent customer service, extremely thorough and fast delivery, smiley courier drivers delivered the parcel on the dot 12:40 when they said they would, the 24hr chat service is brillaint- just overall a great shopping experience! Super chuffed, thank you!”

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“The rug is great and I did have courier issues but the rugs company handled it well. I would buy from them again.”

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“Very nice and quite big”

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“Lovely quality rug, we have it on our decking, compliments the furniture.”

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“I’m very pleased with my rug everyone has remarked how nice it is ordered and delivered within 3 days excellent service x”

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“Love this rug. Perfect for our summer house. Colours great. Good delivery.”

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“Very good looks great”

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“Really love my rug gorgeous colours everyone comments on it, delivered quickly no hassle. Recommend”

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“Very quick service - the website was easy to navigate and alll of the info was easy to find.”

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“Very happy with our new rug. It looks great in our garden and delivery was excellent. Very happy.”

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“Really quick delivery. Rug exactly what i was looking for and as described.”

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“Really lovely colour and very reasonably priced”

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“not impressed..”

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“I am very happy with the rugs I ordered and highly recommend this shop.It’s fast delivery as well”

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“I love it very much”

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“Good product arrived quickly Thank you”

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“Absolutely love it,the colours and quality are just what I wanted.🙏”

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“Brilliant rug, it has a sticky back so it doesn’t move on the floor which is great. Looks exactly as it is shown in the pictures. I think for the size it was priced really reasonably.”

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The Rugs is rated 4.6 based on 2,751 reviews