The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

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“Delivered within 2 days beautiful rug deffo be ordering again 5 * rating”

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“Brilliant purchase. Well packaged and speedy delivery. The rug is firm, looks great and importantly, does not move. Very pleased.”

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“Great product”

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“Good enough for the price. Looks good in the dining room, will not show the dirt.”

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“I order a “fox” doormat which arrived really quickly and is lovely. Very pleased with it plus the price was good.”

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“Very happy with the result. Finishes the room perfectly. Cosy look.”

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“Lovely quality rugs. Just what I needed.”

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“Rug arrived on time, 2 days after placing the order. Really happy with the quality of the rug and it looks exactly like the website images - amazing price too compared to similar from other retailers!”

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“Lovely rug for the money”

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“Very good customer service”

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“Absolutely love my new rug , looks fab in my lounge .”

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“Very happy with my rug and a fantastic price !”

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“Great company, really happy with my new rug looks a lot more expensive than what it was”

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“Lovely rug perfect”

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“Looks nice”

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“Excellent products. Just what I wanted and delivered quickly.”

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“I was a bit dubious ordering a rug online, although after some questions had been answered by The Rugs, I am most definitely 100% over the moon, it's exactly what I wanted, colour is perfect and as described, thank you The Rugs, will definitely be recommending you 👍😁😁”

The Rugs 5 star review on 10th November 2023

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“Rug is as pictured. Soft and perfect for high traffic areas. Absolutely love it”

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“Really happy with the service! Ended up keeping one rug and returning the other. No real problems so would gladly purchase from them again. Love the variety on offer!”

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“Amazing customer service”

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The Rugs is rated 4.6 based on 2,751 reviews