The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this rug. Very reasonable price, but looks expensive. Love the colours on it. Would like a smaller one the same, but you don't have them in that size.”

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“Excellent value for money and very good quality rugs”

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“Perfect. Just what I wanted and looks exactly like the picture. Very reasonably priced aswell”

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“Excellent value for money and perfect for my lounge especially with small children. Easy to hoover looks amazing too.”

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“Great service, very good price and super quick delivery.”

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“Spot on ,just the job v.g.v for money Next day delivery to first classs company”

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“Love it!!!!!!!!!!”

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“Swift delivery, good value for money & a really nice rug. Surprised at the quality. Thank you.”

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“Excellent service and my rugs are lovely and luxurious with the high cost”

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“I am very pleased with my new rug. It is exactly what I was looking for & the whole process from looking to receiving was easy, friendly & efficient”

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“Helpful and good value”

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“Great service and quick delivery”

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“Good quality and value for money”

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“The rug arrived within few days . I was a little sceptical as it felt very light in the roll . Once my living room was ready I rolled it out . I absolutely love it so much . It’s comfortable and the exact size I wanted . It complimented my whole decor perfectly. Very pleased with the size and price too .”

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“Great rug and good price”

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“Excellent service fast delivery. Rug is great value for money quality fantastic”

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“Great rug and good quality. The non slip mat also good”

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“Rug was frayed in a few places very thin not great quality.”

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Hi Margaret, Thank you for your review. We are truly sorry for your experience. We have contacted you regarding the problem you mentioned. Unfortunately, we could not receive a response from you. If you can get back to us, we would love to help you on this matter. Kind Regards, THE RUGS

“Gorgeous rug, not very thick but very reasonably priced and perfect for my kitchen. Fast delivery. Has now settled well.”

The Rugs 5 star review on 6th November 2023

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“Lovely rug just as described”

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The Rugs is rated 4.6 based on 2,751 reviews