Stanhope Insurance Reviews

4.9 Rating 1,718 Reviews
98 %
of reviewers recommend Stanhope Insurance
4.9
Based on 1,718 reviews
Shipping & Delivery
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stanhope Insurance Reviews

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

Location:

Cedar Court5 College StreetPetersfieldHampshire, ,
Petersfield
GU31 4AE

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Good communications
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Posted 8 months ago
Thank you, Phillip.
Posted 7 months ago
Stanhope Insurance are always professional and helpful and work hard to get the best insurance at the best prices
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Posted 8 months ago
Thank you for the 4 star review!
Posted 7 months ago
Nice friendly lady very helpful and patient with me an asset to the company
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Posted 8 months ago
Thank you for leaving a review Susan! Please do let us know what we could've done to earn that extra star!
Posted 8 months ago
Very pleasant and helpful.
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Posted 9 months ago
Thank you very much for your 4-star rating of Stanhope Insurance, Michael! We really appreciate it. We are so glad that you found our staff to be very pleasant and helpful.
Posted 7 months ago
Very easy to deal with and friendly staff. Made the process really easy and best value policy I could find for us
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Posted 9 months ago
thank you Steven, we appreciate the 5-star review.
Posted 9 months ago
very helpful in organising our insurance, only one small hitch which was sorted quickly
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Posted 9 months ago
Thank you for your 4 star rating of Stanhope Insurance Theresa. We are pleased to hear that our team was helpful in organising your insurance. Thank you for trusting us with your repeat business!
Posted 9 months ago
After several emails to confirm various questions Stanhope provided buildings & contents insurance. It was however quite expensive for an intangible product.
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Posted 9 months ago
We appreciate the positive comments about our hard work. Sadly, like you, we cannot effect the pricing but we do our best!
Posted 9 months ago
Easy to organise and very helpful staff. Personal treatment. Good price.
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Posted 10 months ago
Thank you so much, Joanna, for your four star rating of Stanhope Insurance. We are glad to have been able to make the process "Easy to organise" and that you found our staff "very helpful". We appreciate that you have noticed our "Personal treatment" and that you found our prices "Good".
Posted 10 months ago
Very helpful staff with competitive prices
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Posted 10 months ago
Thank you for the 5-star review.
Posted 9 months ago
Good support, small areas for improvement in non-essential details
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Posted 10 months ago
Thank you for your 4 star rating of Stanhope Insurance! We appreciate your feedback and are happy to hear that you found our support to be good and that the areas for improvement are in non-essential details. We value your opinion and continue to strive to provide the best service possible.
Posted 9 months ago
Very helpful. Everything went through easily.
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Posted 11 months ago
Thank you, Marilyn.
Posted 9 months ago
Very helpful, seem to appreciate the problems of renovating properties. Polite and helpful.
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Posted 11 months ago
We strive to provide the best customer service experience possible for our clients, especially when it comes to the complex and often challenging process of renovating properties. Thank you.
Posted 9 months ago
Didn't get the policy e-mailed to me on the day but was sent next day after giving them a call were I spoke to a UK office not a foreign call center with people I can't understand.
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Posted 1 year ago
Thank you for the holistic review. Well received. We're glad to have your business.
Posted 9 months ago
Greast bespoke service
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Posted 1 year ago
Thank you so much for your 4 star rating of Stanhope Insurance! We are delighted to hear that you have enjoyed our great bespoke service.
Posted 1 year ago
Efficient and responsive service. Would certainly recommend them
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Posted 1 year ago
We appreciate the review, Micheal. Thank you.
Posted 1 year ago
Good discussion and understanding conversation. A professional response to all questions.
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Posted 1 year ago
Thank you so much for your positive and meaningful 4-star rating! We are delighted to hear that your discussion and understanding conversation with us was professional. We very much appreciate your feedback.
Posted 1 year ago
Stanhope has been very helpful with the complicated renovations insurance.
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Posted 1 year ago
Thank you for your 4-star rating of Stanhope Insurance! We are delighted that you have found our services to be so helpful with the complicated renovations insurance. It means a lot to us.
Posted 1 year ago
Excellent, efficient service
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Posted 1 year ago
Thank you, Kay.
Posted 1 year ago
very helpful and showed awareness of my needs
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Posted 1 year ago
Listening seems to be a are commodity these days. Pleasing to know we showed an awareness of your needs.
Posted 1 year ago
Phones answered quickly by a real person! Policy not in operation yet so cannot comment on reliability yet.
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Posted 1 year ago
As mentioned in other replies - 100% free range humans at Stanhope, always! Thank you for the review prior to purchase.
Posted 1 year ago
Stanhope Insurance is rated 4.9 based on 1,718 reviews