Stanhope Insurance Reviews

4.9 Rating 1,718 Reviews
98 %
of reviewers recommend Stanhope Insurance
4.9
Based on 1,718 reviews
Shipping & Delivery
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stanhope Insurance Reviews

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

Location:

Cedar Court5 College StreetPetersfieldHampshire, ,
Petersfield
GU31 4AE

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So far, I have noted that Stanhope operates in an efficient and business-like manner, keeping in mind the personal needs of its client.
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Posted 1 year ago
You're spot on. Combining efficiency with personality is important to us. Thank you for the review, Adriaan.
Posted 1 year ago
very accessible
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Posted 1 year ago
Thank you for taking a moment to write us a review.
Posted 1 year ago
Competitive rates, clear documents, and kind, sharp, communicative customer service.
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Posted 1 year ago
Marvellous, thank you for the review and welcome to the Stanhope community.
Posted 1 year ago
very easy to communicate with and helpful
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Posted 1 year ago
Thank you, Paul. 🤛
Posted 1 year ago
Dealt with in a very pleasant manner and efficiently. However when policy was sent out first names were missing and the email was addressed to my husband first and me second. I returned valuation forms etc and got a very quick apology saying that the inclusion of my husband name was a “grammatical form”. I assume this had nothing to do with the person I spoke to on the phone. I was more than impressed with how he dealt with me. Four stars was the fact email was not addressed to me.
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Posted 1 year ago
Thank you Jennifer for the honest feedback. Very much appreciated. It is the correcting of these types of matters that will improve us.
Posted 1 year ago
Very helpful and efficient.
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Posted 2 years ago
Thank you, Philip.
Posted 1 year ago
Great quality product with excellent and flexible service
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Posted 2 years ago
Thank you so much for renewing with us this year Victoria. We are so pleased to have you with us.
Posted 2 years ago
I was very happy with the in-depth explanation of how my chosen policy would work due to my request being a slightly unusual short term policy.
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Posted 2 years ago
Thank you, Ann.
Posted 1 year ago
Good polite service thank you
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Posted 2 years ago
Thank you for the review Stephen and for renewing with us again this year!
Posted 2 years ago
Stuart Knight was very tolerant and explained all aspects of the insurance cover. I would not hesitate in using your services again.
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Posted 2 years ago
Thank you for the review William! We look forward to having you with us for years to come.
Posted 2 years ago
Stanhope insurance has been very helpful in getting me a cheaper insurance
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Posted 2 years ago
Thank you for your review Cora and thank you for renewing your insurance with us. Please do let us know what we could have done to get that extra star!
Posted 2 years ago
Helpful, courteous service. Prompt reminder that insurance was due for renewal. I felt the premium was a little high (not Stanhope's fault) , and my advisor did offer ways to reduce it. Good service.
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Posted 2 years ago
Thank you for leaving such a great review about our renewals team. We are grateful that you have chosen to renew with us again this year Fiona.
Posted 2 years ago
Very helpful, knowledgable and understanding of your needs
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Posted 2 years ago
Thank you for leaving us a review.
Posted 2 years ago
Professional and friendly throughout and they do what they promise.
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Posted 2 years ago
Thank you for the review. Please do let us know what we could have done to achieve the additional star!
Posted 2 years ago
helpful and efficient
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Posted 2 years ago
We appreciate the review, Susan. Thank you
Posted 2 years ago
Very helpful
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Posted 2 years ago
Thank you.
Posted 2 years ago
Prompt and efficient service
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Posted 2 years ago
Heartening to read. Thank you.
Posted 2 years ago
efficient friendly and extremely warm
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Posted 2 years ago
Excellent review. Thank you, Trevor.
Posted 2 years ago
Very proactive, efficient and helpful.
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Posted 2 years ago
Thank you, Ryan.
Posted 2 years ago
Very helpful personal service
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Posted 2 years ago
Excellent Janice. Do let us know what else we could have done for that extra star!
Posted 2 years ago
Stanhope Insurance is rated 4.9 based on 1,718 reviews