Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,624 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,624 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Generally very helpful and prompt to respond to questions throughout the renewal process.”

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Posted 1 year ago

Thank you so much for sharing another positive experience with us. We are delighted to have found you the best option for another year in a row.

Posted 1 year ago

“Very Happy. Steph Duffy worked really hard at getting us a reasonable quote for our thatched cottage. Thank you.”

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Posted 1 year ago

An excellent review thank you! It's always a delight to know that our hard work at finding the best solution for your needs is so appreciated.

Posted 1 year ago

“Efficient service”

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Posted 1 year ago

Thank you for your review Michael and welcome to the Stanhope community.

Posted 1 year ago

“Keen to help and return calls when asked”

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Posted 1 year ago

Thank you for your review. We are glad to receive your positive feedback.

Posted 1 year ago

“Quick, responsive and very helpful through the process.”

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Posted 1 year ago

Thank you Cristina for the review. A real privilege arranging your insurance.

Posted 1 year ago

“Experience so fargood”

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Posted 1 year ago

Thank you for your review.

Posted 1 year ago

“It was a pleasure dealing with Jonathan and his team on the building insurance renewal. Even though the initial process was slow and I was concerned with the prospect of a prompt renewal, the follow up was efficient and I was satisfied with the overall service.”

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Posted 1 year ago

Thank you Jonathan for taking the time to leave a review, your feedback is greatly appreciated. It's important to us to provide an efficient service, not a rushed one. Our client's best interests are our top priority, so taking the time to carefully find the right cover is a no brainer. Welcome again to the Stanhope community!

Posted 1 year ago

“Excellent communication and overall 5* service.”

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Posted 1 year ago

Fantastic 5 star review thank you, even if a star is missing on the official rating, we still really appreciate your feedback.

Posted 1 year ago

“Very good customer service. It made setting up the landlords Insurance quick and easy.”

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Posted 1 year ago

Thank you for the 5-star review and your kind words. Welcome to the Stanhope community.

Posted 1 year ago

“Prompt helpful response”

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Posted 1 year ago

Thank you for the 5-star review and welcome to the Stanhope community.

Posted 1 year ago

“We appreciated the way that we were approached initially by Andy G regarding renewal. Clearly, some work had gone into looking at the (available) alternatives and the proposal was communicated clearly and simply. The issues that emerged in the course of the process were twofold: first, the significant hike in premium which inevitably colours reaction and second what appeared to be a limited set of alternatives to review. Having said that, the process was handled with efficiency and courtesy and would have received a higher mark if it wasn't for the issues we mention, to a large degree out of the control of AG or SC.”

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Posted 1 year ago

Mr Burdon, a balanced and holistic review. We welcome this. Thank you for understanding the challenges facing the broker.

Posted 1 year ago

“Professional, Friendly and Efficient”

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Posted 2 years ago

Thank you for trusting Stanhope and we are pleased that you had a good experience.

Posted 2 years ago

“Staff were always cheerful and helpful”

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Posted 2 years ago

Thank you for your 5 star review, we endeavour to provide a friendly and helpful experience. Stanhope

Posted 2 years ago

“OK but too last minute as we were due to go to NZ for 4 weeks.”

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Posted 2 years ago

Thank you David for taking the time to share your experience.

Posted 2 years ago

“Fair pricing. Competent agent who did the best they could. Access to good insurer.”

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Posted 2 years ago

Thank you Peter for taking the time to leave a positive review. Stanhope

Posted 2 years ago

“Good service so far”

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Posted 2 years ago

Thank you Jack for taking the time to leave a positive review. Stanhope

Posted 2 years ago

“I needed insurance, you provided it, you did the job you are there to do, does this really need a survey ? If you hadn't done your job I would have gone elsewhere, simple really”

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Posted 2 years ago

Dear David Thank you for taking the time to leave a review. All feedback is important to us to ensure we continue to deliver excellent service. Stanhope

Posted 2 years ago

“Buying a policy is one thing, claiming on it is something else, so no review until when and if that happens.”

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Posted 2 years ago

Thank you! Having an assigned account manager to each client's insurance file means we're well placed to help should the worst happen. You'll be in great hands.

Posted 1 year ago

“Every one I talked to were helpful and polite that is all you need very good experience”

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Posted 2 years ago

Thank you, Linda, for the 4-star rating of Stanhope Insurance! It's nice to know we made a good impression! We're so glad to have a loyal customer like you.

Posted 2 years ago

“very good friendly & personal service. You found me a very competitive quote.”

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Posted 2 years ago

Thank you so much for your kind words and your 4 star rating of Stanhope Insurance! We really appreciate the positive feedback of our very good friendly and personal service, as well as the competitive quote we found for you. It's always great to know that our service has been so highly valued.

Posted 2 years ago

Stanhope Insurance is rated 4.8 based on 2,624 reviews